I recently had new tyres fitted, along with brake discs and pads, plus an oil service. Thank you to Josh and Grant who provided great customer service throughout—friendly, professional, and transparen... See more
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Excellent Staff and service, especially Craig at the Belper premises; New Land Rover Conti tyres were a big investment for myself indeed…. Please improve your Wi-Fi facility there though, as couldn’... See more
Excellent service from these guys! They were polite and friendly, options and prices were clearly explained, good communication. Place seems well managed and they seem to care about giving a good serv... See more
The guys at Protyre are always polite, helpful and give good advice without trying to upsell more expensive tyres above our budget. They completed the job when promised and leave the car clean and tid... See more
Company details
About Protyre Autocare - Belper
Written by the company
Written by the company
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Contact info
4 Campbell Street, DE56 1AP, Belper, Derbyshire, United Kingdom
- 01773 847140
4.8
Excellent
450 reviews
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New AO 48 boots for my track car
New AO 48 boots for my track car. They are really good. Staff at Belper Protyre were really good, keen price, no wheel damage.
August 25, 2025
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Still waiting for refund
Booked for tracking but was not carried out as fault was something different. Promised a refund within a few days. A month later still waiting, despite a return visit to try and sort it out.
Would not use pro tyre again
August 20, 2025
Reply from Protyre Autocare - Belper
Dear Customer,
Thank you for bringing this to our attention. We are sorry to hear that you have not received your refund as promised.
We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you.
We apologise for any inconvenience that may have been caused.
Kindest regards,
Georgia
Customer Care - Protyre
Correct tyres in
Correct tyres in, available time slot and good communication about the job being done
August 8, 2025
Reply from Protyre Autocare - Belper
Hello Martin,
We appreciate your positive feedback and are delighted you were pleased with our team and the service you received.
Best regards,
Eddie
Customer Care - Protyre
Reply from Protyre Autocare - Belper
Hello Customer,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Belper branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care - Protyre
Brilliant service at belper
Absolutely fantastic service from the team at Belper my special thanks and gratefulness to Matt who went above and beyond to sort my car out - nothing was too much trouble and the staff are very friendly smiling polite and singing when a good tune came on the radio ! Made me smile 😊
July 23, 2025
Unprompted review
The staff were friendly and courteous…
The staff were friendly and courteous and the price was very good
July 16, 2025
New Tyres
Booked in through the online system. No issues at all they got the work done quickly
July 16, 2025
Reply from Protyre Autocare - Belper
Hello John,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Belper branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care - Protyre
Prompt and friendly service
Prompt and friendly service - reasonably priced. They provided a range of tyre options for me to choose.
June 16, 2025
The lads are very friendly and talk you…
The lads are very friendly and talk you through any issues, They even pointed out that one of my tyres didn't need changing, but I like to change them in pairs, but honest of them to say so.
June 9, 2025
Protyre Belper - outstanding service
Protyre Belper - absolutely great service and information from Dylan and Simon who fitted two front tyres.
Cannot fault the service.
Really friendly and will defo always go back to this team. Thank you 🤩🤩🤩🤩🤩
May 29, 2025
Unprompted review
Friendly and helpful
Friendly and helpful, but it did take a long time - two hours - to fix a slow puncture, and I was not contacted when it was ready. Efficient repair.
April 28, 2025
Reply from Protyre Autocare - Belper
Dear Customer,
We appreciate your feedback and understand that waiting for two hours can be frustrating. We strive to provide efficient service, and we're sorry you experienced a longer wait time than expected.
We have brought this to the attention of the Area Manager and they will make contact with you in due course to discuss this further.
Kindest regards,
Georgia
Customer Care - Protyre
New Tyres
Good advice and given a variety of prices for different makes of tyres. Returned for check on wheel nuts and tyre pressures as advised. Both visits were quick and efficient.
May 9, 2025
Excellent service
Excellent service, staff were amazing, Iv not had friendly reliable service like that in a long while. Brilliant
April 28, 2025
easy to arrange the appointment and the…
easy to arrange the appointment and the fitting was prompt. thank you.
April 21, 2025
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