Protyre Autocare - Bideford Reviews 

1,354
TrustScore 5 out of 5

4.8

The Pill, Kingsley Road, EX39 2PF Bideford, North Devon, GB


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Rated 5 out of 5 stars

Had new front tyres fitted and tracked at a good price. Technicians were welcoming and efficient, just had to pay for parking which was the only problem. Still gave five stars as the parking was out o... See more

Company replied

Rated 5 out of 5 stars

Ben at Protyre was fantastic Helped me get home early on a Saturday morning knowing I was travelling 250 miles Nothing was to much trouble for him, so professional in his work and so friendly... See more

Company replied

Rated 5 out of 5 stars

Great service, friendly, knowledgable, professional and everything done on time. I've used these guys several times and have never been disappointed.

Company replied

Rated 4 out of 5 stars

Nice lads work there, got the job done, 2 new tyres and tracking. BUT, sent email enquiry querying availability of tyres, directed from their online site, no response. Tried phoning and was not ans... See more


Company details

  1. Tire Shop
  2. Brake Shop
  3. Car Battery Store
  4. Car Inspection Station
  5. Car Service
  6. Wheel Alignment Service

Written by the company

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Contact info

  • The Pill, Kingsley Road, EX39 2PF, Bideford, North Devon, United Kingdom

  • 01237 423443

4.8

Excellent

TrustScore 5 out of 5

1K reviews

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4.8

All reviews

(1,354)

34,773 reviews in the last 12 months

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Rated 5 out of 5 stars

Efficient helpful staff

October 31, 2025
Protyre Autocare - Bideford logo

Reply from Protyre Autocare - Bideford

Hello Christine,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Bideford branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Sorted my car last minute on a rainy…

Sorted my car last minute on a rainy Saturday afternoon, apparently slick tyres aren't a good thing after all!! Top service from the staff. Great all round 👍

November 1, 2025
Protyre Autocare - Bideford logo

Reply from Protyre Autocare - Bideford

Hello Chris,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Bideford branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

good job

on time, price as agreed, pleasant, polite and efficient.
What more could one ask for ?

October 30, 2025
Protyre Autocare - Bideford logo

Reply from Protyre Autocare - Bideford

Hello Nick​,

We would like to thank you for sharing your feedback regarding the service you received at our Bideford branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Very helpful staff and prompt…

Very helpful staff and prompt turnaround.

November 3, 2025
Protyre Autocare - Bideford logo

Reply from Protyre Autocare - Bideford

Hello Lucy,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Bideford branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Efficient

Efficient, courteous and informative. Didn't push me to have a borderline tyre replaced, although I did choose to have that done since the car was in anyway.

October 22, 2025
Rated 5 out of 5 stars

Professional and polite Service

The team are professional and polite.
They estimated the time accurately for the works and everything was as expected

October 27, 2025
Protyre Autocare - Bideford logo

Reply from Protyre Autocare - Bideford

Hello James,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Bideford branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars
Protyre Autocare - Bideford logo

Reply from Protyre Autocare - Bideford

Hello Alexander,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Bideford branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

They were polite and friendly

They were polite and friendly

October 17, 2025
Protyre Autocare - Bideford logo

Reply from Protyre Autocare - Bideford

Hello Michaela,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Bideford branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Friendly staff

Friendly staff, helpful and always on time

October 17, 2025
Protyre Autocare - Bideford logo

Reply from Protyre Autocare - Bideford

Hello Amy,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Bideford branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

A clear and efficient procedure.

The internet ordering and purchasing procedure was quick and clear. On attending the Protyre location at the prearranged appointment time and date- the tyre fitting procedure was completed swiftly and efficiently by pleasant and helpful staff.

October 17, 2025
Protyre Autocare - Bideford logo

Reply from Protyre Autocare - Bideford

Hello Customer,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Bideford branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Great service as always

Great service as always, polite and helpful people

October 8, 2025
Protyre Autocare - Bideford logo

Reply from Protyre Autocare - Bideford

Dear Mr Marcer,

We appreciate you taking the time to leave us this five-star review.

We're glad you enjoyed our polite and helpful service with our team at our Bideford branch.

We will look forwards to welcoming you again in the future,
Kind regards
Kayliegh
Customer care - Protyre

Rated 5 out of 5 stars

Good professional service helpful and…polite staff

Good professional service helpful and polite

October 6, 2025
Protyre Autocare - Bideford logo

Reply from Protyre Autocare - Bideford

Hello Raymond​,

We would like to thank you for sharing your feedback regarding the service you received at our Bideford branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Exceptional Service

My daughter got a flat tyre yesterday and her car was taken to Protyre in Bideford. The staff there were so helpful and even managed to get it changed earlier than promised. I would definitely recommend them as their service and communication was excellent, plus the price for the tyre was really good. Thank you so much for making a stressful situation less stressful!

October 1, 2025
Unprompted review
Protyre Autocare - Bideford logo

Reply from Protyre Autocare - Bideford

Hello Mrs Boon,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Bideford branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

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