Had new front tyres fitted and tracked at a good price. Technicians were welcoming and efficient, just had to pay for parking which was the only problem. Still gave five stars as the parking was out o... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Ben at Protyre was fantastic Helped me get home early on a Saturday morning knowing I was travelling 250 miles Nothing was to much trouble for him, so professional in his work and so friendly... See more
Company replied
Great service, friendly, knowledgable, professional and everything done on time. I've used these guys several times and have never been disappointed.
Company replied
Nice lads work there, got the job done, 2 new tyres and tracking. BUT, sent email enquiry querying availability of tyres, directed from their online site, no response. Tried phoning and was not ans... See more
Company details
About Protyre Autocare - Bideford
Written by the company
Written by the company
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Contact info
The Pill, Kingsley Road, EX39 2PF, Bideford, North Devon, United Kingdom
- 01237 423443
4.8
Excellent
1K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
So easy and quick to book an MOT…
So easy and quick to book an MOT online. The car was seen and worked on exactly on time. Unfortunately it failed, but they were able to book me in within 2 days to get the work done. I was then able to go away in holiday the next day as it would have had to be cancelled. The price was great value and cheaper than originally quoted. Very courteous and very efficient.
March 6, 2026
Always great service
Always great service - very friendly and helpful staff. Nothing is too much trouble.
March 11, 2026
Tyres checked
Tyres checked, new ones ordered. Staff very helpful at all stages,booked time for fitting.
No problem or hassle,new tyres fitted.
Would use Protyre again for any future purchases.
March 11, 2026
Great service
Great service, proactive, incredibly helpful, really impressed, I'll be getting my car serviced here from now on!
March 11, 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
The 'free' tyre check is extremely…
The 'free' tyre check is extremely basic and misleading. DON'T BOTHER!! The report said all the brakes were still functioning OK and I was told to ignore a squealing sound. Within 6 weeks I have had to have all the brakes replaced, including the drums and rear bearings that were damaged because I carried on driving when the linings were worn down. My feedback was dismissed.
March 2, 2026
Reply from Protyre Autocare - Bideford
Dear Linda,
Thank you for bringing this to our attention. We are sorry to hear that you are unhappy with your recent experience.
We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you.
We apologise for any inconvenience that may have been caused.
Kindest regards,
Georgia
Customer Care - Protyre
On line ordering is easy
On line ordering is easy. Staff at Bideford are efficient, friendly and do a great job.
March 6, 2026
Polite friendly and HONEST
The online booking process was easy and a good price.
I dropped the car in early and spoke to them about doing a four wheel alignment as that's not available to book online.
They gave me a price and said they would have a look.
When I picked it up they said the back didn't need doing as perfectly aligned.
Many garages I've been to over the years would have taken the opportunity to make a bit of extra cash for no work.
My son recommend the garage to me and I'll definitely be back. 5*
February 25, 2026
We made an appointment for 2 front…
We made an appointment for 2 front tyres to be replaced, this was done efficiently and in good time.
The staff were all friendly and helpful, will definately return in the future.
February 24, 2026
Reply from Protyre Autocare - Bideford
Dear Customer,
We appreciate you sharing your positive experience you had with our team at our Bideford branch.
It's great to hear the team efficiently replaced your tyres and that you found them friendly and helpful.
We look forward to welcoming you again in the future.
Kind regards
Kayliegh
Customer care - Protyre
Very efficient
March 2, 2026
Reply from Protyre Autocare - Bideford
Dear TjH
Thank you for your review!
We’re so pleased to hear you received Very efficient service at our Bideford branch.
Your feedback means a lot to us, and we’re glad we could assist you efficiently.
We will look forward to welcoming you again in the future.
Kind regards
Kayliegh
Customer care - Protyre
Polite and efficient
Polite, helpful friendly staff. Checked all tyres, a couple were still good for a while. I choice to replace all 4, booked in efficiently, tyres replaced in the time given.
Would highly recommend.
February 27, 2026
Tyre change and a thorough healthcheck
I was given a fixed quote that included labour and vat so I knew how much it would be. My car was checked thoroughly, I had a report with a clear record of when the other tyres would need replacing and when I would need new brake pads
February 16, 2026
Good customer service who served me and…
Good customer service who served me and the car ready on time thank you
February 21, 2026
Easy to book online had a good discount…
Easy to book online had a good discount for an mot , quick and easy service thanks guys
February 23, 2026
Customer service was second to none…
Customer service was second to none fist class
February 18, 2026
Always helpful and job completed to…
Always helpful and job completed to high standard and on time, will definitely use again.
February 16, 2026
Did exactly what they said was needed
Did exactly what they said was needed. Told me when was ready and pointed out advisories for my next MOT. Very happy with the service requested.
February 13, 2026
Very prompt service only to happy to…
Very prompt service only to happy to help when I called in having found a nail in my tyre
February 11, 2026
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.