About to go on holiday in our motorhome but was worried about tyres. I had put off seeking advice but decided to drop in. Colin could not have been more helpful. Full tyre check and replacements fitte... See more
Location
Switch locationUnit 7 Raynham Close, Raynham Close Ind Est, CM23 5PB Bishops Stortford, Hertfordshire, GB
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See what reviewers are saying
Excellent Service I recently had my tyres replaced by Protyre and couldn't be happier with the service I received. The gentlemen who carried out the work were absolute stars. They were profess... See more
Company replied
Would have given 5 stars but due to loss of internet at the garage on the day of mot, it had to be cancelled. But was able to be arranged in a couple of days, so all sorted. Other than that a great se... See more
Switched back tyres to front, so new tyres could go on back, as requested, at no extra charge. Friendly, knowledgeable service. Good website allowed good selection of tyre options and next day slot av... See more
Company replied
Company details
About Protyre Autocare - Bishops Stortford
Written by the company
Written by the company
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Contact info
Unit 7 Raynham Close, Raynham Close Ind Est, CM23 5PB, Bishops Stortford, Hertfordshire, United Kingdom
- 01279 466466
4.9
Excellent
3K reviews
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Bad service from MOT department
I had 2 visits, first one even though my car failed it's MOT the staff and service was great. When I came to have my retest the service was so bad and attitude from the tester I will not use pro tyres again. I was told my retest would be fitted in-between 2 MOT'S. The test sent me away, come back in 2 hours, as he was to busy.
July 6, 2026
Reply from Protyre Autocare - Bishops Stortford
Dear Jeffrey Pocklington,
Thank you for bringing this to our attention and we are sorry to hear that your return visit had not been as positive.
We can confirm that this has been raised with the management team. They will investigate this with the centre and will be in touch as soon as possible to discuss this further with you.
Best regards,
Eddie
Customer Care - Protyre
Amazing service!
Amazing service! I had my aircon re gassed here, the guys were so friendly and it was done promptly while I waited.
I drove away and realised that they had topped up my screen wash and my tyres for me! That’s service!
Thank you so much Connor.
June 12, 2026
Reply from Protyre Autocare - Bishops Stortford
Hello Louise,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Bishops Stortford branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
They were extremely good
They were extremely good, friendly and reassuring and did what they said they were going to do and keep me fully informed. Excellent service thank you so much
July 8, 2026
Reply from Protyre Autocare - Bishops Stortford
Hello Deborah,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Bishops Stortford branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Been using these guys for 5yrs…
Been using these guys for 5yrs and I’ll continue to as their service, quality & prices are unmatched
Recently needed break pads & dicks for my Audi Q5, the cost was more than I had so they arranged 4 week, interest free finance for me there and then on the spot. Now my car is back on the road with new breaks & I don’t have to work about the MOT in 3 weeks time
July 8, 2026
Reply from Protyre Autocare - Bishops Stortford
Hello Antony,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Bishops Stortford branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Bishops Stortford
Hello Kash,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Bishops Stortford branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Excellent service at a reasonable…
Excellent service at a reasonable price. They come across as very knowledgable. Seemed quick and no messing about. They did a good job at a sensible price and didn't rip off like most garages these days. I noted whilst I was their the gentleman at the desk was very kind to a young lady - he explain clearly, calmly and didn't talk down or make the horrid sucking sound where it's going to cost an arm and a leg! Good to see that they have respect for all people with different knowledge of cars.
July 8, 2026
Reply from Protyre Autocare - Bishops Stortford
Hello Anthony,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Bishops Stortford branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Bishops Stortford
Hello Barry,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Bishops Stortford branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Bishops Stortford
Hello Mr Durham,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Bishops Stortford branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Super Star
Phone up kevin late on Thursday evening, ordered 4 tyres, he got me in next morning with minimum fuss.
What can I say truly delivered what a ambassador for protyre...!!!
5* Service - Superstar
July 3, 2026
Reply from Protyre Autocare - Bishops Stortford
Hello Sean,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Bishops Stortford branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Impeccable credibility
When it comes to helping make sure the family car is in good shape, I buy trust. Am just really impressed by the credibility of the team - always bang on time, always do what they say they will, always open about what needs doing - and what doesn't. Highly recommend.
July 3, 2026
Reply from Protyre Autocare - Bishops Stortford
Hello Chris,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Bishops Stortford branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Friendly
Friendly, helpful staff.
Work assessed and completed quickly.
Very reasonable cost
June 27, 2026
Reply from Protyre Autocare - Bishops Stortford
Hello Customer,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Bishops Stortford branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
very fast and professional service
very fast and professional service, no issues
Saturday morning 9am tracking check
tracking adjusted an on my way by 9.45
poilte knowledgeable staff 10/10
June 17, 2026
Reply from Protyre Autocare - Bishops Stortford
Hello JMT,
We are absolutely delighted to hear about your positive experience with us. It's wonderful to know that our service was fast and professional, and that our team in centre were polite and knowledgeable. We truly appreciate your excellent rating!
Best regards,
Eddie
Customer Care - Protyre
Polite, efficient, trustworthy.
June 29, 2026
Reply from Protyre Autocare - Bishops Stortford
Hello Julian,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Bishops Stortford branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Bishops Stortford
Hello Jason,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Bishops Stortford branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Always very helpful
Always very helpful, and polite. Both my wife and I always use for our cars. Recommended.
June 29, 2026
Reply from Protyre Autocare - Bishops Stortford
Hello Thomas,
We would like to thank you for sharing your feedback regarding the service you received at our Bishops Stortford branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Great experience every time had quite a…
Great experience every time had quite a few bits done there now Colin very plesent
June 29, 2026
Reply from Protyre Autocare - Bishops Stortford
Hello Gary,
We would like to thank you for sharing your feedback regarding the service you received at our Bishops Stortford branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
I was kept informed throughout the time…
I was kept informed throughout the time my vehicle was with them and everything was explained in clear detail as to what the issue was and how it was going to be resolved Acknowledging the knowledge and experience of the technicians made me feel at ease knowing that great care and attention would be given whilst my vehicle is in their hands.
May 29, 2026
Reply from Protyre Autocare - Bishops Stortford
Hello Martin,
We are delighted to hear about your positive experience with our team at Bishops Stortford. It's wonderful to know that they kept you informed and explained everything clearly. We appreciate your trust in our technicians' knowledge and care.
Best regards,
Eddie
Customer Care - Protyre
Service was carried out exactly as…
Service was carried out exactly as planned and on time
June 24, 2026
Reply from Protyre Autocare - Bishops Stortford
Hello David,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Bishops Stortford branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
My MOT was easy to book online
My MOT was easy to book online, I received a followup email confirmation showing all neccessary details. I arrived on time and waited while the work was completed. I found the whole experience smooth and efficient and ther staff very friendly.
June 16, 2026
Reply from Protyre Autocare - Bishops Stortford
Hello Alan,
We are so glad to hear that your MOT experience was smooth and efficient, from booking online to the friendly staff. Thank you for your positive feedback!
Best regards,
Eddie
Customer Care - Protyre
Great Service & great People
June 24, 2026
Reply from Protyre Autocare - Bishops Stortford
Hello Bruce,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Bishops Stortford branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
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