Protyre Autocare - Bolton Reviews 

1,692
TrustScore 4.5 out of 5

4.6

Burns Street, Bolton, BL3 6DA Bolton, Lancashire, GB


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Rated 5 out of 5 stars

My brakes and tyres needed fixing as a matter of urgency and Pro tyre at Bolton pulled out all the stops to ensure that it all got fixed in a day. Thank you. Would definitely recommend.

Company replied

Rated 5 out of 5 stars

I've used Thistletwaites and protyre for years, they've always given a great service and when it comes to MOT testing they've always been fair and honest unlike the main dealership. I will always rec... See more

Company replied

Rated 5 out of 5 stars

Protyre Bolton again gave good service. Only thing I couldn't do was use the general query option on the website as it kept erroring. Staff and Ash at the garage were professional and polite as always... See more

Company replied

Rated 5 out of 5 stars

The tyre fitter scratched my wheel but the Center Manager contacted me to apologise and then went above and beyond to remedy the matter. This included having the wheel repaired at no cost to myself.... See more

Company replied


Company details

  1. Tire Shop
  2. Brake Shop
  3. Car Battery Store
  4. Car Inspection Station
  5. Car Service
  6. Wheel Alignment Service

Written by the company

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Contact info

  • Burns Street, Bolton, BL3 6DA, Bolton, Lancashire, United Kingdom

  • 01204 524392

4.6

Excellent

TrustScore 4.5 out of 5

2K reviews

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4.6

All reviews

(1,692)

35,062 reviews in the last 12 months

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Rated 5 out of 5 stars

Used first time for MOT

Used first time for MOT, with works needing after this.
Great service, got car rebooked in for works quickly and was very good value for money.

Wouldn’t hesitate using again.

February 2, 2026
Rated 5 out of 5 stars

Perfect tyres for the Job

Brilliant service when renewing my BMW i3 tyres

January 28, 2026
Protyre Autocare - Bolton logo

Reply from Protyre Autocare - Bolton

Hello Brian,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Bolton branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 2 out of 5 stars

Dissatisfied

My MOT was aborted because the diesel emissions system malfunctioned. I was told (10th January) that it would be sorted by the time my MOT ran out (15th January). I rang them each day until the 14th to see if it was repaired but each time I was told they were sending someone out to repair it. I gave up and arranged to have my car tested elsewhere.

January 14, 2026
Protyre Autocare - Bolton logo

Reply from Protyre Autocare - Bolton

Dear Adrian Simpson,

Thank you for bringing this to our attention and we are sorry to hear that you are unhappy with your recent experience. 

We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you. 

We apologise for any inconvenience that may have been caused.

Kindest regards,
Georgia
Customer Care - Protyre

Rated 4 out of 5 stars

All good as usual with Thistlewaites

All good as usual with Thistlewaites. Went to the depot to order, Only issue is that as Tyres out of stock in the warehouse, had to return home to order them, as the staff were unable to order in Tyres that were in other Depots (This happened when I ordered from home )

January 14, 2026
Rated 4 out of 5 stars

Great service

Really good service the tyre was repaired the other tyres were checked and balanced and my brake discs were checked too…

The only down side was I contacted via the website to try and book in and got no response I also tried to ring and there was no answer.. luckily when I turned up I was seen straight away…

January 12, 2026
Rated 5 out of 5 stars
Protyre Autocare - Bolton logo

Reply from Protyre Autocare - Bolton

Dear Alan Horrobin,

We appreciate you sharing your experience you had with our team at our Bolton branch, and are so glad you were happy with our prompt and hassle-free service.

We value your business.

We will look forward to welcoming you again in the future.

Kind regards
Kayliegh
Customer Care - Protyre

Rated 5 out of 5 stars

Excellent customer service and…

Excellent customer service and workmanship. I went in to have 3 tyres replaced at a more competitive price than where i got the first one done but on inspection the brakes needed replacing. They were able to complete the work immediately though I was unable to collect due to an emergency so they kept my car safe till I could pick up after new year. Happy with the price and service.

December 31, 2025
Rated 1 out of 5 stars

Unable to fit a tyre the correct way round

I went to have a new tyre fitted due to an unrepairable puncture whilst out working for Uber.. They fitted the tyre and I went home (10 miles away) for my lunch. I went out to check they had fitted the correct type of tyre. To my amazement I see the words INSIDE on the outside of the tyre. I returned for them to fit it correctly. They even came out with some excuses, Unbelievable!

December 24, 2025
Protyre Autocare - Bolton logo

Reply from Protyre Autocare - Bolton

Dear Customer,

Thank you for bringing this to our attention and we are sorry to hear that you are unhappy with your recent experience. 

We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you. 

We apologise for any inconvenience that may have been caused.

Kindest regards,
Georgia
Customer Care - Protyre

Rated 5 out of 5 stars

Staff were great

Staff were great. They were helpful and listened well. I was given a booking, arrived, handed over the keys to the car and advised to come back in an hour or so. I did, the car was ready the price was what they told me it would be, I paid and drove off. They did nothing wrong and nearly everything well. I'd recommend BOLTON Protyre.

January 2, 2026
Rated 3 out of 5 stars

I liked the convenience and price…

I liked the convenience and price purchasing on line.However I was disappointed that they wouldn`t fit the new tyres on the rear and move the older rears on to the front. I have years of experience in the motor trade and although they agreed that this is the correct way for fitment they claimed that because my Mazda has TPMS the wheels have to remain in the same location, I decided not to pursue the point and begged to differ. I did on returning home confirm that after a twenty minute delay before using the car the valves are reprogrammed on the car to their new location after a short drive. I do think that a tyre specialist should have up to date information and training for their staff

December 16, 2025
Protyre Autocare - Bolton logo

Reply from Protyre Autocare - Bolton

Dear Garry Spencer,

Thank you for bringing this to our attention. 

We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you. 

Kind regards,
Eddie
Customer Care - Protyre

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