Ordered a afternoon service through the website a couple weeks in advance. On the morning of the service the garage checked the day's worksheet and didn't have time to do it in the afternoon slot so... See more
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Thank you to the team at Protyre Bolton for their efficiency and support to fix the same problem I’d had to visit them for only 2 days before ( not a reoccurring problem of the garage’s doing). A spe... See more
Company replied
I’d had to return later in the week due to staff shortages and when I mentioned once they’d recommended new tyres that I had an appointment to get to. They made sure it was completed in time for me t... See more
Company replied
I got a call in the morning to ask if I wanted to bring my Campervan in a bit earlier as the manager was concerned that it might have been a tight timeline for them to complete my annual service if I... See more
Company details
About Protyre Autocare - Bolton
Written by the company
Written by the company
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Contact info
Burns Street, Bolton, BL3 6DA, Bolton, Lancashire, United Kingdom
- 01204 524392
4.6
Excellent
2K reviews
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Website lets the team down
Ordered a afternoon service through the website a couple weeks in advance. On the morning of the service the garage checked the day's worksheet and didn't have time to do it in the afternoon slot so had to contact me to drop the car earlier and change my plans.
Service got done but website should tell the truth
June 23, 2026
Reply from Protyre Autocare - Bolton
Dear Rich S,
Thank you for your feedback, We are sorry to hear that your recent visit to our Bolton branch has not been a positive one for you on this occasion.
We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Area Manager, and they will be in touch as soon as they can to discuss this further.
We apologise for any inconvenience caused.
Kind regards,
Kayleigh
Customer Care - Protyre
Absolutely amazing all the staff in…
Absolutely amazing all the staff in Bolton are very friendly and knowledgeable wouldn’t go anywhere else
June 24, 2026
Reply from Protyre Autocare - Bolton
Dear Miss Tariq,
We appreciate you sharing your positive feedback about our Bolton team.
We are delighted to know you had such a great experience.
Thank you for your feedback.
We will look forward ton welcoming you again in the future.
Kind regards
Kayliegh
Customer care - Protyre
Great service
I’d had to return later in the week due to staff shortages and when I mentioned once they’d recommended new tyres that I had an appointment to get to. They made sure it was completed in time for me to get there.
June 17, 2026
Reply from Protyre Autocare - Bolton
Hello Christine,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Bolton branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Bolton
Hello Richard,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Bolton branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Sorted out a puncture in my new tyre…
Sorted out a puncture in my new tyre quickly and efficiently.
Thank you
June 17, 2026
Reply from Protyre Autocare - Bolton
Hello Andy,
We would like to thank you for sharing your feedback regarding the service you received at our Bolton branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Superb service
Thank you to the team at Protyre Bolton for their efficiency and support to fix the same problem I’d had to visit them for only 2 days before ( not a reoccurring problem of the garage’s doing).
A special thank you to the lady on reception for going above and beyond to help. It was hugely appreciated at a very difficult time.
June 13, 2026
Reply from Protyre Autocare - Bolton
Hello Susan,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Bolton branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Bolton
Hello Mr Trainer,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Bolton branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Bolton
Hello Ian,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Bolton branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Poor Customer Service
Placed my order online, went to my local garage and they refused to provide any service as they were under staffed.
Called customer service 2-3 times and waited 6-10 mins each time but no answer. Very poor customer service.
Stay away.
June 15, 2026
Unprompted review
Reply from Protyre Autocare - Bolton
Dear Mahmood Akram,
Thank you for bringing this to our attention.
We would really appreciate the opportunity to follow this up with you; therefore, if you wouldn't mind emailing us at customerrelations@protyre.co.uk providing us with your vehicle registration and contact number, a team member will then be in touch.
Kind regards,
Eddie
Customer Care - Protyre
They're milking you for extra money...
They're creating work that doesn't need to be done just to increase the cost. Take your car for any reason, and they make up random stuff to rip you off.
June 8, 2026
Unprompted review
Reply from Protyre Autocare - Bolton
Dear Mark,
Thank you for notifying us of your concerns.
We would really appreciate the opportunity to follow this up with you; therefore, if you wouldn't mind emailing us at customerrelations@protyre.co.uk providing us with your vehicle registration and contact number, a team member will then be in touch.
Kind regards,
Kayleigh
Customer Care - Protyre
They're creating work that doesn't need doing just to increase the cost
They're trying to milk you for extra money.
June 12, 2026
Reply from Protyre Autocare - Bolton
Dear Paul,
Thank you for notifying us of your concerns.
We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you.
Kind regards,
Eddie
Customer Care - Protyre
Professional deilberation of my vehicle…
Professional deilberation of my vehicle requirements ,honest and to the point. A well trusted team of mechanical engineers, know what they see and offer honest professional advice
June 8, 2026
Reply from Protyre Autocare - Bolton
Hello Stephen,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Bolton branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Bolton
Hello Craig,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Bolton branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Very friendly and welcoming front desk…
Very friendly and welcoming front desk staff. Fast service. Great location for a walk into town, shops and food while you wait.
June 3, 2026
Service provided was great
Service provided was great, although the person was rude when I said I am using groupon voucher
June 3, 2026
Reply from Protyre Autocare - Bolton
Dear Mr Hai ,
Thank you for contacting Protyre. We are sorry to hear that your recent visit to our Bolton branch has not been a positive one for you on this occasion.
We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Area Manager and they will be in touch as soon as they can to discuss this further.
We apologise for any inconvenience caused.
Kind regards,
Kayleigh
Customer Care - Protyre
First time there got fixed up after they had not got message from Black Circles. Monday moring 1st June. 2026 done job. very efficent prpffeessional garage staff and equipment no problems. No. 1
will go back next time high quality service by well trained staff.
June 1, 2026
Unprompted review
The online booking system is…
The online booking system is straightforward and the discounts easily accessed. Staff on site are friendly, knowledgeable and efficient. Will be using again. Highly recommend
May 29, 2026
Very efficient even when busy and…
Very efficient even when busy and managed to repair my tyre and not scam like some others do. A v reputable business
May 29, 2026
Professional courteous and completed…
Professional courteous and completed the job in a timely fashion
May 29, 2026
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