I've used Thistletwaites and protyre for years, they've always given a great service and when it comes to MOT testing they've always been fair and honest unlike the main dealership. I will always rec... See more
Company replied
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I've used Thistletwaites and protyre for years, they've always given a great service and when it comes to MOT testing they've always been fair and honest unlike the main dealership. I will always rec... See more
Company replied
Protyre Bolton again gave good service. Only thing I couldn't do was use the general query option on the website as it kept erroring. Staff and Ash at the garage were professional and polite as always... See more
Company replied
I took my car for 2new tyres, I was happy with the price and fitting. My concern is the whole waiting for the job to be done I noticed that the engineer was looking in my boot at my tyre inflation... See more
The tyre fitter scratched my wheel but the Center Manager contacted me to apologise and then went above and beyond to remedy the matter. This included having the wheel repaired at no cost to myself.... See more
Company replied
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Burns Street, Bolton, BL3 6DA, Bolton, Lancashire, United Kingdom
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Reply from Protyre Autocare - Bolton
Very friendly and welcoming front desk staff. Fast service. Great location for a walk into town, shops and food while you wait.

Reply from Protyre Autocare - Bolton
Service provided was great, although the person was rude when I said I am using groupon voucher

Reply from Protyre Autocare - Bolton
will go back next time high quality service by well trained staff.
The online booking system is straightforward and the discounts easily accessed. Staff on site are friendly, knowledgeable and efficient. Will be using again. Highly recommend
Very efficient even when busy and managed to repair my tyre and not scam like some others do. A v reputable business
Professional courteous and completed the job in a timely fashion
Charged me extra to check a tyre that they installed as it has been leaking since they fitted it. They even advised it was likely dirt on the rim when fitted, but still charged to rectify it. Surely they should have made sure it was clean before fitting it!
If it was a new issue, then happy to pay. But to have to pay and be told a fitting issue, is very poor customer service.

Reply from Protyre Autocare - Bolton
I got a call in the morning to ask if I wanted to bring my Campervan in a bit earlier as the manager was concerned that it might have been a tight timeline for them to complete my annual service if I arrived at 16:30hrs on a Friday. I arrived an hour earlier than agreed and the team were straight onto my Camper. Perfect. The fitter explained exactly what they were doing and they had me back on the road within an hour. Fantastic service! I was even given a complimentary ice lolly from one of the fitters! How kind and considerate. Great team. I'm recommending Protyre Autocare - Bolton to all my friends and family.
I'd booked my car in for 2 tyre replacements, but booked in the wrong tyre size. It wasn't a problem though as the staff were very helpful in sorting out alternatives and making sure the price was the same and I didn't have to re-book.
Politeness, speed and thoroughness plus good advice. I’ve been using Pro Tyre for many years and their standards never alter.
Went there last minute and they got me in within 5mins. Had a lad named joshua taking care of my car, he did an amazing job, he was professional, and easy to chat with. I’d gladly recommend him to anyone that goes there.
I visited today for a tyre change and couldn't be happier with the service. Josh provided excellent, friendly customer care from start to finish. He went out of his way to offer great advice and even identified and fixed a problem with my wheel nuts that I didn't know I had. Top man, thanks for sorting it all out!
I’ve used this company for many years for my Jaguar tyres. Very slick visit again this time. Pre booked tracking check, all done on time in a courteous manner. Highly recommend this company.
Booked in for tyres and wheel alignmment, left it with them, came back for it, tyres OK but noticed alignment wasn't done, didn't tell me it wasn't done yet been paid for, obviously trying to get away with it, sly!! Was told someone would phone me regarding refund for the wheel alignment, they didn't! Had to phone up head office to sort refund out a few days later, wouldn't recommend these cowboys

Reply from Protyre Autocare - Bolton
Absolutely brilliant service from start to finish. The staff were friendly, professional, and got everything sorted quickly without any hassle. Prices was extremely good, the work was done to a high standard, and they made the whole experience easy and stress-free.
A special mention to Josh as well — a really polite and hardworking young lad who went above and beyond to help out. Definitely made the experience even better.
Would highly recommend this place to anyone needing tyres or vehicle work done. I’ll definitely be coming back in the future!
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