Protyre Autocare - Bolton Reviews 

1,690
TrustScore 4.5 out of 5

4.6

Burns Street, Bolton, BL3 6DA Bolton, Lancashire, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I've used Thistletwaites and protyre for years, they've always given a great service and when it comes to MOT testing they've always been fair and honest unlike the main dealership. I will always rec... See more

Company replied

Rated 5 out of 5 stars

Protyre Bolton again gave good service. Only thing I couldn't do was use the general query option on the website as it kept erroring. Staff and Ash at the garage were professional and polite as always... See more

Company replied

Rated 4 out of 5 stars

I took my car for 2new tyres, I was happy with the price and fitting. My concern is the whole waiting for the job to be done I noticed that the engineer was looking in my boot at my tyre inflation... See more

Rated 5 out of 5 stars

The tyre fitter scratched my wheel but the Center Manager contacted me to apologise and then went above and beyond to remedy the matter. This included having the wheel repaired at no cost to myself.... See more

Company replied


Company details

  1. Tire Shop
  2. Brake Shop
  3. Car Battery Store
  4. Car Inspection Station
  5. Car Service
  6. Wheel Alignment Service

Written by the company

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Contact info

  • Burns Street, Bolton, BL3 6DA, Bolton, Lancashire, United Kingdom

  • 01204 524392

4.6

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(1,690)

34,873 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Good communication and prompt service

Good communication and prompt service

June 8, 2026
Protyre Autocare - Bolton logo

Reply from Protyre Autocare - Bolton

Hello Craig,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Bolton branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Very friendly and welcoming front desk…

Very friendly and welcoming front desk staff. Fast service. Great location for a walk into town, shops and food while you wait.

June 3, 2026
Protyre Autocare - Bolton logo

Reply from Protyre Autocare - Bolton

Hello Mr Lyon​,

We would like to thank you for sharing your feedback regarding the service you received at our Bolton branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 1 out of 5 stars

Service provided was great

Service provided was great, although the person was rude when I said I am using groupon voucher

June 3, 2026
Protyre Autocare - Bolton logo

Reply from Protyre Autocare - Bolton

Dear Mr Hai ,

Thank you for contacting Protyre. We are sorry to hear that your recent visit to our Bolton branch has not been a positive one for you on this occasion.

We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Area Manager and they will be in touch as soon as they can to discuss this further.

We apologise for any inconvenience caused.

Kind regards,
Kayleigh
Customer Care - Protyre

Rated 1 out of 5 stars

Avoid, poor fitting led to leak

Charged me extra to check a tyre that they installed as it has been leaking since they fitted it. They even advised it was likely dirt on the rim when fitted, but still charged to rectify it. Surely they should have made sure it was clean before fitting it!

If it was a new issue, then happy to pay. But to have to pay and be told a fitting issue, is very poor customer service.

May 27, 2026
Protyre Autocare - Bolton logo

Reply from Protyre Autocare - Bolton

Dear Mr Astbury,

Thank you for bringing this to our attention. We are sorry to hear that you are unhappy with your recent experience. 

We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you. 

We apologise for any inconvenience that may have been caused.

Kindest regards,
Georgia
Customer Care - Protyre

Rated 5 out of 5 stars

Happy Camper

I got a call in the morning to ask if I wanted to bring my Campervan in a bit earlier as the manager was concerned that it might have been a tight timeline for them to complete my annual service if I arrived at 16:30hrs on a Friday. I arrived an hour earlier than agreed and the team were straight onto my Camper. Perfect. The fitter explained exactly what they were doing and they had me back on the road within an hour. Fantastic service! I was even given a complimentary ice lolly from one of the fitters! How kind and considerate. Great team. I'm recommending Protyre Autocare - Bolton to all my friends and family.

May 22, 2026
Rated 5 out of 5 stars

I'd booked my car in for 2 tyre…

I'd booked my car in for 2 tyre replacements, but booked in the wrong tyre size. It wasn't a problem though as the staff were very helpful in sorting out alternatives and making sure the price was the same and I didn't have to re-book.

May 19, 2026
Rated 5 out of 5 stars

Josh is a top man!

I visited today for a tyre change and couldn't be happier with the service. Josh provided excellent, friendly customer care from start to finish. He went out of his way to offer great advice and even identified and fixed a problem with my wheel nuts that I didn't know I had. Top man, thanks for sorting it all out!

May 23, 2026
Unprompted review
Rated 5 out of 5 stars

Slick operation!

I’ve used this company for many years for my Jaguar tyres. Very slick visit again this time. Pre booked tracking check, all done on time in a courteous manner. Highly recommend this company.

May 22, 2026
Rated 2 out of 5 stars

Booked in for tyres and wheel…

Booked in for tyres and wheel alignmment, left it with them, came back for it, tyres OK but noticed alignment wasn't done, didn't tell me it wasn't done yet been paid for, obviously trying to get away with it, sly!! Was told someone would phone me regarding refund for the wheel alignment, they didn't! Had to phone up head office to sort refund out a few days later, wouldn't recommend these cowboys

May 20, 2026
Protyre Autocare - Bolton logo

Reply from Protyre Autocare - Bolton

Dear Dan,

We appreciate you sharing your experience. 

We are sorry to learn about the issues with your wheel alignment and the subsequent refund process. We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you. 

We apologise for any inconvenience that may have been caused.

Kind regards,
Eddie
Customer Care - Protyre

Rated 5 out of 5 stars

Absolutely brilliant service

Absolutely brilliant service from start to finish. The staff were friendly, professional, and got everything sorted quickly without any hassle. Prices was extremely good, the work was done to a high standard, and they made the whole experience easy and stress-free.

A special mention to Josh as well — a really polite and hardworking young lad who went above and beyond to help out. Definitely made the experience even better.

Would highly recommend this place to anyone needing tyres or vehicle work done. I’ll definitely be coming back in the future!

May 16, 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look