Protyre Autocare - Bolton Reviews 

1,690
TrustScore 4.5 out of 5

4.6

Burns Street, Bolton, BL3 6DA Bolton, Lancashire, GB


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See what reviewers are saying

Rated 5 out of 5 stars

I've used Thistletwaites and protyre for years, they've always given a great service and when it comes to MOT testing they've always been fair and honest unlike the main dealership. I will always rec... See more

Company replied

Rated 5 out of 5 stars

Protyre Bolton again gave good service. Only thing I couldn't do was use the general query option on the website as it kept erroring. Staff and Ash at the garage were professional and polite as always... See more

Company replied

Rated 4 out of 5 stars

I took my car for 2new tyres, I was happy with the price and fitting. My concern is the whole waiting for the job to be done I noticed that the engineer was looking in my boot at my tyre inflation... See more

Rated 5 out of 5 stars

The tyre fitter scratched my wheel but the Center Manager contacted me to apologise and then went above and beyond to remedy the matter. This included having the wheel repaired at no cost to myself.... See more

Company replied


Company details

  1. Tire Shop
  2. Brake Shop
  3. Car Battery Store
  4. Car Inspection Station
  5. Car Service
  6. Wheel Alignment Service

Written by the company

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Contact info

  • Burns Street, Bolton, BL3 6DA, Bolton, Lancashire, United Kingdom

  • 01204 524392

4.6

Excellent

TrustScore 4.5 out of 5

2K reviews

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4.6

All reviews

(1,690)

34,873 reviews in the last 12 months

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Rated 5 out of 5 stars

The staff were excellent but beware of the ‘Eco Charge’

The staff were excellent and the service was quick and very professional.

Just be aware of the £5 ECO Charge added to your invoice by the company, not by the branch.

If companies want to be ‘climate responsible’ their words not mine, they shouldn’t be forcing their beliefs on customers and charging £5 for the privilege.

May 11, 2026
Protyre Autocare - Bolton logo

Reply from Protyre Autocare - Bolton

Dear Neil, 

Thank you for contacting Protyre. We are sorry to hear that your recent visit to our Bolton branch has not been a positive one for you due to the environment charge. 

We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Area Manager and they will be in touch as soon as they can to discuss this further.

We apologise for any inconvenience caused.

Kind regards,
Kayleigh
Customer Care - Protyre

Rated 5 out of 5 stars

How a good business should operate.

The tyre fitter scratched my wheel but the Center Manager contacted me to apologise and then went above and beyond to remedy the matter. This included having the wheel repaired at no cost to myself.
This is exactly how genuine businesses should be run.
Thank you.

April 22, 2026
Protyre Autocare - Bolton logo

Reply from Protyre Autocare - Bolton

Dear  Andy Jones,

Thank you for your feedback. We are sorry to hear that your recent visit to our Bolton branch has not been a positive one for you on this occasion.


We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Area Manager and they will be in touch as soon as they can to discuss this further.

We apologise for any inconvenience caused.

Kind regards,
Kayleigh
Customer Care - Protyre

Rated 5 out of 5 stars

At Protyre Bolton they have friendly

At Protyre Bolton they have friendly, helpful staff. I called in without an appointment as I was in the area and the previous day message said low pressure in one of my tyres. I also had noticed an occasional battery symbol. So I asked them if they were able to check both out and as always they were able to fit me in. I booked my MOT for later in the year at the same time.

April 15, 2026
Rated 5 out of 5 stars

Have been using this company for many…

Have been using this company for many years and they always provide a first class service that’s also great value for money too, well done guys and no doubt I’ll be seeing you again soon.
10 out of 10

April 15, 2026
Rated 5 out of 5 stars

Very quick service

Very quick service, professional staff and just no hassle. If it's a few minutes before nine though, please could you unlock your door when you can see customers standing in the pouring rain?

April 8, 2026
Rated 5 out of 5 stars

Had a new tyre fitted for MOT test

Had a small problem, they sorted it without any hassle so very pleased with result. Been using their service for many years now so its nice to know that they listen.

April 6, 2026
Protyre Autocare - Bolton logo

Reply from Protyre Autocare - Bolton

Dear Mr John Alan Roberts,

Thank you for leaving us a review. We're sorry to hear that there had been an issue with one of the tyre pressures. 

We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you. 

Kind regards,
Eddie
Customer Care - Protyre

Rated 5 out of 5 stars

Great staff and company

On arrival the team welcomed me and kept me informed of what was happening. From reception to the lads in the garage, all knowledgeable and friendly. Always happy to help and great offers

March 28, 2026

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