Protyre Autocare - Bournemouth Reviews 

1,311
•
TrustScore 4.5 out of 5

4.7

42-52 Charminster road, Charminster, BH8 8UR Bournemouth, Dorset, GB

•

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Rated 5 out of 5 stars

Booked online 2 hours before, same day availability and tyres in stock. Easy handover of car with staff and picked up an hour and half later. Front tyres and wheel alignment done. Always find Protyre... See more

Company replied

Rated 5 out of 5 stars

Top notch customer service. After having some motorcycle tyres fitted and having a couple of issues, the staff at Protyre Bournemouth reached out to see if they could help, and true to their word d... See more

Company replied

Rated 5 out of 5 stars

Efficient service, couldn’t change tyres when I came in in the morning but given an appointment later in the day.

Company replied

Rated 5 out of 5 stars

Had 5 tyres replaced on a near 65 year old car by the guys in Bournemouth a few months ago, and totally forgot to drop a review until now. They were superb throughout, and considerate of the age of... See more

Company replied


Company details

  1. Tire Shop
  2. also in
  3. Brake Shop
  4. Car Battery Store
  5. Car Inspection Station
  6. Car Service
  7. Wheel Alignment Service

Written by the company

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Contact info

  • 42-52 Charminster road, Charminster, BH8 8UR, Bournemouth, Dorset, United Kingdom

  • 01202 444999

4.7

Excellent

TrustScore 4.5 out of 5

1K reviews

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4.7

All reviews

(1,311)

33,081 reviews in the last 12 months

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Rated 5 out of 5 stars

Quick and precise work

Quick and precise work, friendly team members

November 2, 2026
Protyre Autocare - Bournemouth logo

Reply from Protyre Autocare - Bournemouth

Hello Erno,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Bournemouth branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Efficient service

Efficient service, couldn’t change tyres when I came in in the morning but given an appointment later in the day.

November 2, 2026
Protyre Autocare - Bournemouth logo

Reply from Protyre Autocare - Bournemouth

Hello Anne​,

We would like to thank you for sharing your feedback regarding the service you received at our Bournemouth branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Excellent service

October 28, 2026
Protyre Autocare - Bournemouth logo

Reply from Protyre Autocare - Bournemouth

Hello Customer,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Bournemouth branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 1 out of 5 stars

If i could give 0 stars I would

If i could give 0 stars I would. Booked an appt, arrived, handed over keys, old tyres came off only to be told that my new tyres hadn’t arrived yet despite receiving a confirmation email that they had. Was then told by the extremely rude man on the front desk that he wasn’t going to go through all of the previous days paper work to find where the tyres had gone as that would be too much work! Utterly appalling customer service!

October 27, 2026
Unprompted review
Protyre Autocare - Bournemouth logo

Reply from Protyre Autocare - Bournemouth

Dear Alexandra Old,

Thank you for notifying us of your concerns.

We would really appreciate the opportunity to follow this up with you; therefore, if you wouldn't mind emailing us at customerrelations@protyre.co.uk providing us with your vehicle registration and contact number, a team member will then be in touch.

Kind regards,
Kayleigh
Customer Care - Protyre

Rated 5 out of 5 stars

Great service!

Great service!

October 26, 2026
Protyre Autocare - Bournemouth logo

Reply from Protyre Autocare - Bournemouth

Hello Martin,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Bournemouth branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Prompt service at reception

Prompt service at reception, knew what was required, tyres fitted quickly and professionally

October 26, 2026
Protyre Autocare - Bournemouth logo

Reply from Protyre Autocare - Bournemouth

Hello Mr Powell​,

We would like to thank you for sharing your feedback regarding the service you received at our Bournemouth branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

No nonsense tyre change.

No nonsense tyre change.
Helpful print- out checklist result.
Rewarding visit.

October 23, 2026
Protyre Autocare - Bournemouth logo

Reply from Protyre Autocare - Bournemouth

Hello Robert,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Bournemouth branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Same day appointment and fitting of 2 tyres

Booked online 2 hours before, same day availability and tyres in stock. Easy handover of car with staff and picked up an hour and half later. Front tyres and wheel alignment done. Always find Protyre have good deals and efficient service, can't ask for more than that thanks!

October 15, 2026
Protyre Autocare - Bournemouth logo

Reply from Protyre Autocare - Bournemouth

Hello Scott,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Bournemouth branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Staff polite and helpful and identified…

Staff polite and helpful and identified tyre problem, which were promptly fixed

October 14, 2026
Protyre Autocare - Bournemouth logo

Reply from Protyre Autocare - Bournemouth

Hello Peggy,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Bournemouth branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Great service as usual

Great service as usual. Staff very friendly. Only think that was annoying is the website crashed a couple of times when ordering.
Will definitely use again

October 14, 2026
Protyre Autocare - Bournemouth logo

Reply from Protyre Autocare - Bournemouth

Hello Paul,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Bournemouth branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars
Protyre Autocare - Bournemouth logo

Reply from Protyre Autocare - Bournemouth

Hello Gerald,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Bournemouth branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Great service and staff

Great service and staff

October 5, 2026
Protyre Autocare - Bournemouth logo

Reply from Protyre Autocare - Bournemouth

Hello Lina,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Bournemouth branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Superb

Superb! No waiting…excellent price point and service
Very happy

October 9, 2026
Protyre Autocare - Bournemouth logo

Reply from Protyre Autocare - Bournemouth

Hello Deborah,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Bournemouth branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Brilliant service

Brilliant service, good price

October 7, 2026
Protyre Autocare - Bournemouth logo

Reply from Protyre Autocare - Bournemouth

Hello Richard,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Bournemouth branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Amazing service by Marcelo couldn't be…

Amazing service by Marcelo couldn't be better, will return there again when needed and definitely recommend it 👍

October 7, 2026
Protyre Autocare - Bournemouth logo

Reply from Protyre Autocare - Bournemouth

Hello Tiago​,

We would like to thank you for sharing your feedback regarding the service you received at our Bournemouth branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

The staff are friendly and respectful…

The staff are friendly and respectful and very reasonably priced. Definitely go again.

October 7, 2026
Protyre Autocare - Bournemouth logo

Reply from Protyre Autocare - Bournemouth

Hello Miss Lowden​,

We would like to thank you for sharing your feedback regarding the service you received at our Bournemouth branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Everyone there are always very helpful…

Everyone there are always very helpful and polite

October 7, 2026
Protyre Autocare - Bournemouth logo

Reply from Protyre Autocare - Bournemouth

Hello Rose,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Bournemouth branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Excellent service very quick from start…

Excellent service very quick from start to finish.

October 5, 2026
Protyre Autocare - Bournemouth logo

Reply from Protyre Autocare - Bournemouth

Hello Jeannette,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Bournemouth branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Good availability of tyres

Good availability of tyres and friendly staff. Have used this branch on and off for several years. Got BlueLight disco too!

October 2, 2026
Protyre Autocare - Bournemouth logo

Reply from Protyre Autocare - Bournemouth

Hello Mr Carr​,

We would like to thank you for sharing your feedback regarding the service you received at our Bournemouth branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Excellent service

As always, they are the friendliest and most helpful people.

October 5, 2026
Protyre Autocare - Bournemouth logo

Reply from Protyre Autocare - Bournemouth

Hello Naveen,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Bournemouth branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

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