Protyre Autocare - Bournemouth Reviews 

1,260
TrustScore 4.5 out of 5

4.6

42-52 Charminster road, Charminster, BH8 8UR Bournemouth, Dorset, GB


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Rated 5 out of 5 stars

The guy at reception was extremely helpful and knew the answers to everything I asked..the tyre change was quicker than I expected…..overall an excellent job and I’ll be back when I next need tyres…👍... See more

Company replied

Rated 5 out of 5 stars

İ have used this pace for so many years , my experience has always been very positive , all our car s tyres supplied by Protyre. Everyone who works there always friendly and profesional.

Company replied

Rated 5 out of 5 stars

Polite , helpful staff, regas started straight away, good price. Waiting room spacious, clean, wifi, air con, coffee machine. Online booking easy and prices clear. Would use again and recommend.

Rated 5 out of 5 stars

I visited the garage to get my tracking done as I was not happy with the handling. It was booked in online and I took advantage of a 50% offer. When I brought the car in, one of the mechanics informed... See more

Company replied


Company details

  1. Tire Shop
  2. Brake Shop
  3. Car Battery Store
  4. Car Inspection Station
  5. Car Service
  6. Wheel Alignment Service

Written by the company

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Contact info

  • 42-52 Charminster road, Charminster, BH8 8UR, Bournemouth, Dorset, United Kingdom

  • 01202 444999

4.6

Excellent

TrustScore 4.5 out of 5

1K reviews

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4.6

All reviews

(1,260)

32,962 reviews in the last 12 months

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Rated 5 out of 5 stars

The guy at reception was extremely…

The guy at reception was extremely helpful and knew the answers to everything I asked..the tyre change was quicker than I expected…..overall an excellent job and I’ll be back when I next need tyres…👍

July 27, 2026
Protyre Autocare - Bournemouth logo

Reply from Protyre Autocare - Bournemouth

Hello Oliver,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Bournemouth branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Good service

Good service

July 22, 2026
Protyre Autocare - Bournemouth logo

Reply from Protyre Autocare - Bournemouth

Hello David,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Bournemouth branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

İ have used this pace for so many years…

İ have used this pace for so many years , my experience has always been very positive , all our car s tyres supplied by Protyre. Everyone who works there always friendly and profesional.

July 22, 2026
Protyre Autocare - Bournemouth logo

Reply from Protyre Autocare - Bournemouth

Hello Customer,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Bournemouth branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars
Protyre Autocare - Bournemouth logo

Reply from Protyre Autocare - Bournemouth

Hello Michael,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Bournemouth branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Aircon recharge

Very helpful

July 13, 2026
Protyre Autocare - Bournemouth logo

Reply from Protyre Autocare - Bournemouth

Hello Judith,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Bournemouth branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Great Price and Friendly Service

Easy to book, great price and friendly service.

July 15, 2026
Protyre Autocare - Bournemouth logo

Reply from Protyre Autocare - Bournemouth

Hello Customer,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Bournemouth branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars
Protyre Autocare - Bournemouth logo

Reply from Protyre Autocare - Bournemouth

Hello Fran,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Bournemouth branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 1 out of 5 stars

Had a free ac check

Had a free ac check was told there was gas but system had a blockage which they cannot deal with. Fair enough. Had an independent specialist look at the vehicle and here is no gas and a leak in the condenser so completely wrong information. Appreciate it was a free check but you would like the correct information from so called professionals.

July 7, 2026
Unprompted review
Protyre Autocare - Bournemouth logo

Reply from Protyre Autocare - Bournemouth

Dear Ian Wadland,

Thank you for notifying us of your concerns regarding the advice received. 

We would really appreciate the opportunity to follow this up with you; therefore, if you wouldn't mind emailing us at customerrelations@protyre.co.uk providing us with your vehicle registration and contact number, a team member will then be in touch.

Kind regards,
Eddie
Customer Care - Protyre

Rated 5 out of 5 stars

Wheel Alignment

Wheel Alignment - great service and very informative!

July 3, 2026
Protyre Autocare - Bournemouth logo

Reply from Protyre Autocare - Bournemouth

Hello Jody,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Bournemouth branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Professional service - safety first - very helpful (and a free drink!)

I visited the garage to get my tracking done as I was not happy with the handling. It was booked in online and I took advantage of a 50% offer. When I brought the car in, one of the mechanics informed me that both front tyres were illegal. I knew they needed attention but hoped this could have been done afterwards. this wasn't the case so I had the front two tyres replaced and rebooked the wheel alignment for later that afternoon. Apparently, it was close to impossible as one of the track rod ends was stuck/seized. After some time heating, it was released and the alignment became possible. I was informed that the ends may need replacing next time. Genuinely pleased with my visit if a little time consuming but all safe now - many thanks!!

July 3, 2026
Protyre Autocare - Bournemouth logo

Reply from Protyre Autocare - Bournemouth

Hello Customer,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Bournemouth branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Quick and friendly service

Quick and friendly service

June 29, 2026
Protyre Autocare - Bournemouth logo

Reply from Protyre Autocare - Bournemouth

Dear H PILKINGTON-WAY,

Thank you very much for leaving us this 5-star review.

We are delighted to hear that you are happy with the service you received from our team at our Bournemouth branch.

We appreciate your business and hope to see you again in the future.

Kind regards
Kayliegh
Customer care- Protyre.

Rated 5 out of 5 stars

All the work was carried out my Air Con…

All the work was carried out my Air Con & tyre very promptly at a time to suite me. Thanks Roger.

June 4, 2026
Protyre Autocare - Bournemouth logo

Reply from Protyre Autocare - Bournemouth

Hello Roger​,

We would like to thank you for sharing your feedback regarding the service you received at our Bournemouth branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

All was done quickly and…

All was done quickly and professionally. I recommend

June 17, 2026
Protyre Autocare - Bournemouth logo

Reply from Protyre Autocare - Bournemouth

Hello Mr Wisniewski,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Bournemouth branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Great thoroughly professional service

Great thoroughly professional service. Competitive prices before any work started

June 15, 2026
Protyre Autocare - Bournemouth logo

Reply from Protyre Autocare - Bournemouth

Dear DSmith,

We're so glad you appreciated our professional service and competitive pricing at our Bournemouth branch.

Thank you for your wonderful feedback!

We will look forward to welcoming you back in the future.

Kind regards
Kayliegh
Customer care- Protyre

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service. Brad always takes time to explain the work to be done. Thank you!

June 8, 2026
Protyre Autocare - Bournemouth logo

Reply from Protyre Autocare - Bournemouth

Hello Mrs Hardman​,

We would like to thank you for sharing your feedback regarding the service you received at our Bournemouth branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

We ordered a tyre on the Monday

We ordered a tyre on the Monday, and we're informed that the make of tyre we requested would be ordered, and would be at the branch for fitting the following day at 11.30. We returned to the branch as asked on the Tuesday. As soon as we arrived our car was taken to the workshop where the tyre was fitted in a timely fashion. Both of the staff members that we had dealings with were friendly, efficient, and very obliging. We would recommend anyone to use Protyre Autocentre in Bournemouth.

June 8, 2026
Protyre Autocare - Bournemouth logo

Reply from Protyre Autocare - Bournemouth

Hello Tony,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Bournemouth branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Tyres were fitted as soon as I got…Brand new tyres replacement

Tyres were fitted as soon as I got there and in good time. Nice waiting room and very nice and polite man on reception.

May 6, 2026
Protyre Autocare - Bournemouth logo

Reply from Protyre Autocare - Bournemouth

Hello Customer​,

We would like to thank you for sharing your feedback regarding the service you received at our Bournemouth branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Good experience

Polite , helpful staff, regas started straight away, good price. Waiting room spacious, clean, wifi, air con, coffee machine. Online booking easy and prices clear. Would use again and recommend.

May 26, 2026

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