The guy at reception was extremely helpful and knew the answers to everything I asked..the tyre change was quicker than I expected…..overall an excellent job and I’ll be back when I next need tyres…👍... See more
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Location
Switch location42-52 Charminster road, Charminster, BH8 8UR Bournemouth, Dorset, GB
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See what reviewers are saying
İ have used this pace for so many years , my experience has always been very positive , all our car s tyres supplied by Protyre. Everyone who works there always friendly and profesional.
Company replied
Polite , helpful staff, regas started straight away, good price. Waiting room spacious, clean, wifi, air con, coffee machine. Online booking easy and prices clear. Would use again and recommend.
I visited the garage to get my tracking done as I was not happy with the handling. It was booked in online and I took advantage of a 50% offer. When I brought the car in, one of the mechanics informed... See more
Company replied
Company details
About Protyre Autocare - Bournemouth
Written by the company
Written by the company
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Contact info
42-52 Charminster road, Charminster, BH8 8UR, Bournemouth, Dorset, United Kingdom
- 01202 444999
4.6
Excellent
1K reviews
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Snap bolt
Snap bolt. Told me to go to a garage to fix it at my cost. I return to tell them it was there oblecation to fix it. They then said yes we will fix it. Gave me a week later to fix an replacement tyre. Not except able. When fix dint return sucurity socket. Did not phone me. Had to return to ask. 3days later. They had it and knew it was mine. Probably never use pro tyre ever again.
February 23, 2026
Reply from Protyre Autocare - Bournemouth
Dear Mr McVey ,
Thank you for contacting Protyre. We are sorry to hear that your recent visit to our Bournemouth branch has not been a positive one for you on this occasion.
We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Area Manager and they will be in touch as soon as they can to discuss this further.
We apologise for any inconvenience caused.
Kind regards,
Kayleigh
Customer Care - Protyre
Great Service
Very pleased with customer service. Did the job same day that I took the car in. Would definitely use again.
February 16, 2026
Took my number incorrectly again
Took my tyre off after a pothole blowout.
Had a nightmare in the rain on an uneven surface & the car slipped the jack, crushing my hand. [none of which are Protyre's fault of course].
So then took the wheel into the Bournemouth shop for a new tyre - the fella took my number, but 'must have written it down wrong' as I called them back after 6 days of not hearing from them!
Not very apologetic / no discount as a sweetener...
Second disappointing visit to this branch. Shame cos it's on my doorstep
February 18, 2026
Reply from Protyre Autocare - Bournemouth
Dear Andee,
Thank you for bringing this to our attention.
We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you.
Kind regards,
Eddie
Customer Care - Protyre
Everything is done in high quality and…
Everything is done in high quality and reasonable price
February 18, 2026
Disappointing service
Booked in for 2 new tyres for 10.30, car didnt get looked at till 1600.
I was told that my receipt would be sent my email but still not received one week on.
February 18, 2026
Reply from Protyre Autocare - Bournemouth
Dear Jane Majaya,
Thank you for bringing this to our attention and we are sorry to hear that you are unhappy with your recent experience.
We have just emailed this invoice over, please let us know if you have any trouble - we do advise to always check your spam folder, just in case.
We can also confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you.
We apologise for any inconvenience that may have been caused.
Kindest regards,
Georgia
Customer Care - Protyre
GREAT SERVICE
GREAT SERVICE, TYRES IN STOCK, POINTED OUT OTHER ISSUES WITH CAR, VERY HELPFUL
February 16, 2026
Reply from Protyre Autocare - Bournemouth
Dear Mr Barrow,
We appreciate you sharing your positive experience you had with our team at our Bournemouth branch.
We're glad to hear that you received great service, found the tyres you needed in stock, and that our team was helpful in identifying other issues with your car.
We will look forward to welcoming you again in the future.
Kind regards
Kayliegh
Customer care - Protyre
Very good CS
I am with Protyre for many years.
The atmosphere, costumer service very good.
Prices are very reasonable as well.
Highly recommended
February 16, 2026
The company were efficient.
The company were very efficient.I was fortunate to have arrived at a quiet period during the day. The service was informative and gave tyre options.
February 16, 2026
The service is really good and…
The service is really good and efficient. Professional manner from the guys there and no issues with their work on my car. Am a repeat customer.
The customer toilets are just not very clean. There ought to be paper towels to dry hands after washing too.
February 12, 2026
good customer service
February 11, 2026
Friendly reception
Friendly reception. Prices and options clear. Always happy to help customer
February 9, 2026
I booked and paid online for 2 new…
I booked and paid online for 2 new tyres to be fitted at 11am. Arrived early as advised ....however, was told due to personal reasons, one fitter had to leave. I know things happen, but was nearly 2 hours later when left!!! Was, however, kept informed and young man on desk very apologetic.
January 29, 2026
Reply from Protyre Autocare - Bournemouth
Dear Alison Tanner,
Thank you for sharing your concerns.
We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you.
We apologise for any inconvenience that may have been caused.
Kindest regards,
Georgia
Customer Care - Protyre
Made the vehicle safe at short notice.
Very accommodating with a short notice appointment for new tyres to make the car safe on the road. Great communication. I used an online booking to make use of a voucher code.
February 4, 2026
Keep getting a pressure in tire error…
Keep getting a pressure in tire error went to Pro Tyre and they advised that the front driver side is slashed and irreparable- although I just replaced the exact front Tyres 3 months before that. I was advised I need to replace the tyre and than was told my back Tyres are worn as well and needed placing too. Why would they put the new Tyres on the front as my car is a front wheel drive I honestly don’t know and will most likely go elsewhere for Tyres in the future
February 2, 2026
Reply from Protyre Autocare - Bournemouth
Dear Johan Roberts,
Thank you for bringing this to our attention and we are sorry to hear that you are unhappy with your recent experience.
We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you.
We apologise for any inconvenience that may have been caused.
Kindest regards,
Georgia
Customer Care - Protyre
The thoughtfulness of all who work at…
The thoughtfulness of all who work at Protyre is very good , no one could be better than them which is why I go back every time I need tyres even for just putting air in them cos they know what they are doing.
February 6, 2026
Great service and good value for money
Great service and good value for money. I have used these guys a few times and have never let me down!
February 6, 2026
I had a winter check at Bournemouth…
I had a winter check at Bournemouth protyre. It was great and the staff are fantastic. Thank you so much.
January 8, 2026
Unprompted review
Again I have reason to be reporting…
Again I have reason to be reporting here.
Just had a Pirelli Pzero fitted to BMW 435 and made a point of mentioning tyre pressures.
The new tyre had totally different pressure to the others.
January 28, 2026
Reply from Protyre Autocare - Bournemouth
Dear J.M,
Thank you for contacting Protyre. We are sorry to hear that your recent visit to our Bournemouth branch has not been a positive one for you on this occasion.
We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Area Manager and they will be in touch as soon as they can to discuss this further.
We apologise for any inconvenience caused.
Kind regards,
Kayleigh
Customer Care - Protyre
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