Protyre Autocare - Bournemouth Pokesdown Reviews 

1,205
TrustScore 5 out of 5

4.8

965 - 967 Christchurch Road, Pokesdown, BH7 6AZ Bournemouth, Dorset, GB


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Rated 4 out of 5 stars

I previously gave a one star rating as I bought 4 new tyres from Protyre but had problems with dashboard warning lights for tyres and brakes after driving away which they were initially reluctant to... See more

Rated 5 out of 5 stars

Extremely helpful and friendly service. I’m reluctant to call her a receptionist (as she is infinitely more than that to this business) is beautiful in every way. The guys in the workshop (not quite... See more

Company replied

Rated 5 out of 5 stars

Initally had a puncture on Saturday & visited for a repair. Back tyres checked & advised they were quote badly worn. Ordered new & arranged and appointment for my day off. Arrived a little early &... See more

Company replied

Rated 5 out of 5 stars

I always use Protyre and the service has always been good. Recently I went in because believe it or not, a Psychic friend of mine told me that I urgently needed my tyres checked. Well, guess what? All... See more

Company replied


Company details

  1. Tire Shop
  2. Brake Shop
  3. Car Battery Store
  4. Car Inspection Station
  5. Car Service
  6. Wheel Alignment Service

About Protyre Autocare - Bournemouth Pokesdown

Written by the company

Written by the company

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Contact info

  • 965 - 967 Christchurch Road, Pokesdown, BH7 6AZ, Bournemouth, Dorset, United Kingdom

  • 01202 432005

4.8

Excellent

TrustScore 5 out of 5

1K reviews

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4.8

All reviews

(1,205)

34,852 reviews in the last 12 months

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Rated 5 out of 5 stars

You get what you ask for.

I phoned and was told a time that the job could be done and it was done while I waited… they did what they said when they said would and for me this equals excellent customer service and you don’t always get that these days.

February 18, 2026
Rated 5 out of 5 stars

Good experience end-to-end

Good experience end-to-end. Happy with the price for the tyres, fitted my new wheels and transferred over the pressure sensors with no fuss. Very helpful and polite staff.

February 18, 2026
Rated 5 out of 5 stars

100% recommend!

Great experience and very thorough service regarding my tyres. Would 100% recommend, thank you for making the process less daunting for a novice :)

February 11, 2026
Rated 5 out of 5 stars

Outstanding Front-Desk Service – Even When Under Pressure

I recently visited Protyre Autocare – Bournemouth Pokesdown and was really impressed with the overall experience, particularly the customer service.
Phoebe was the only person on the front desk at the time and was handling constant phone calls, walk-in customers, and multiple tyre and car service enquiries simultaneously. Despite the pressure, she remained calm, professional, and genuinely helpful throughout. She communicated clearly, kept things moving efficiently, and made sure no one was left waiting without acknowledgement.
The waiting area was also comfortable, and the coffee and tea machine was a great touch — much appreciated while waiting for the work to be completed.
Based on my experience, I’d happily return and recommend this branch. Phoebe is a real credit to the team.

February 4, 2026
Rated 2 out of 5 stars

Booking system failure

Had booked a free check up, when I arrived I was told no registration received. Rebooked the afternoon on the same day. After believing my Car had all the free test which were on offer I was told the car only received car safety test.

January 28, 2026
Protyre Autocare - Bournemouth Pokesdown logo

Reply from Protyre Autocare - Bournemouth Pokesdown

Dear Customer,

Thank you for bringing this to our attention and we are sorry to hear that you are unhappy with your recent experience. 

We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you. 

We apologise for any inconvenience that may have been caused.

Kindest regards,
Georgia
Customer Care - Protyre

Rated 5 out of 5 stars

Wonferful smiley service

I made a screw up whereby I booked a tyre fitting in Southbourne in Chichester.... I rang the shop up in Chichester, and they transferred the credit to my local store. Excellent speedy service and even came with a smile. Special thanks to Pheobie, who was an absolute pleasure.

January 9, 2026

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