I previously gave a one star rating as I bought 4 new tyres from Protyre but had problems with dashboard warning lights for tyres and brakes after driving away which they were initially reluctant to... See more
Location
Switch location965 - 967 Christchurch Road, Pokesdown, BH7 6AZ Bournemouth, Dorset, GB
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Extremely helpful and friendly service. I’m reluctant to call her a receptionist (as she is infinitely more than that to this business) is beautiful in every way. The guys in the workshop (not quite... See more
Company replied
Initally had a puncture on Saturday & visited for a repair. Back tyres checked & advised they were quote badly worn. Ordered new & arranged and appointment for my day off. Arrived a little early &... See more
Company replied
I always use Protyre and the service has always been good. Recently I went in because believe it or not, a Psychic friend of mine told me that I urgently needed my tyres checked. Well, guess what? All... See more
Company replied
Company details
About Protyre Autocare - Bournemouth Pokesdown
Written by the company
Written by the company
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Contact info
965 - 967 Christchurch Road, Pokesdown, BH7 6AZ, Bournemouth, Dorset, United Kingdom
- 01202 432005
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The tyres that I ordered came on time…
The tyres that I ordered came on time the booking time for fitting them was spot on they done the tracking on my car and I’m very pleased with the person that done it thank you very much
Always friendly and helpful and never…
Always friendly and helpful and never rip you off
First class professional service by Gary
You get what you ask for.
I phoned and was told a time that the job could be done and it was done while I waited… they did what they said when they said would and for me this equals excellent customer service and you don’t always get that these days.
Good experience end-to-end
Good experience end-to-end. Happy with the price for the tyres, fitted my new wheels and transferred over the pressure sensors with no fuss. Very helpful and polite staff.
Excellent friendly desk service and…
Excellent friendly desk service and helpfull fitter. 10/10.
100% recommend!
Great experience and very thorough service regarding my tyres. Would 100% recommend, thank you for making the process less daunting for a novice :)
Pokesdown staff are very efficient and friendly!
The staff at Pokesdown were very efficient and friendly. They kept me up to date with progress and were very knowledgeable. I would highly recommend anyone to have their tyres done at Protyre in Pokesdown.
Outstanding Front-Desk Service – Even When Under Pressure
I recently visited Protyre Autocare – Bournemouth Pokesdown and was really impressed with the overall experience, particularly the customer service.
Phoebe was the only person on the front desk at the time and was handling constant phone calls, walk-in customers, and multiple tyre and car service enquiries simultaneously. Despite the pressure, she remained calm, professional, and genuinely helpful throughout. She communicated clearly, kept things moving efficiently, and made sure no one was left waiting without acknowledgement.
The waiting area was also comfortable, and the coffee and tea machine was a great touch — much appreciated while waiting for the work to be completed.
Based on my experience, I’d happily return and recommend this branch. Phoebe is a real credit to the team.
As usual phoebe was brilliant and the…
As usual phoebe was brilliant and the mechanic who did my tracking was brilliant
May use AI-assist with repliesRead more
Booking system failure
Had booked a free check up, when I arrived I was told no registration received. Rebooked the afternoon on the same day. After believing my Car had all the free test which were on offer I was told the car only received car safety test.

Reply from Protyre Autocare - Bournemouth Pokesdown
Despite the IT system having a meltdown…
Despite the IT system having a meltdown the manager and staff still managed to supply and fit two new tyres and perform much needed wheel alignment at pretty short notice and with good humour.
Very good customer service
Wonferful smiley service
I made a screw up whereby I booked a tyre fitting in Southbourne in Chichester.... I rang the shop up in Chichester, and they transferred the credit to my local store. Excellent speedy service and even came with a smile. Special thanks to Pheobie, who was an absolute pleasure.
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