After having an issue with a Groupon Voucher. Protyre management was able to resolve a issue i had regarding regas my car aircon unit . Very satisfied with the response I receive and Happy with Prot... See more
Company replied
Location
Switch location42-52 Charminster road, Charminster, BH8 8UR Bournemouth, Dorset, GB
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I had to have four tyres replaced, was informed there was an hour wait but ended up being over an hour and a half. I understand that sometimes this happens but was given no apology or explanat... See more
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İ have used this pace for so many years , my experience has always been very positive , all our car s tyres supplied by Protyre. Everyone who works there always friendly and profesional.
Company replied
Had a booking for 4pm. They called me at 2.30pm and asked if i wanted an earlier appointment. I checked in at 3pm and was done and usted by 4pm. four new tyres on my EQC at significantly lower price... See more
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Company details
About Protyre Autocare - Bournemouth
Written by the company
Written by the company
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Contact info
42-52 Charminster road, Charminster, BH8 8UR, Bournemouth, Dorset, United Kingdom
- 01202 444999
4.6
Excellent
1K reviews
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The staff are always cheerful & helpful
September 1, 2025
May use AI-assist with repliesRead more
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Made an appointment for 8:30am for…
Made an appointment for 8:30am for Protyre’s 3rd attempt at fixing a tyre I was having problems with, I turned up at 8:27 walked across the card park in the rain to find the door locked and the person on the front desk 4 foot away just sat there, had to walk back to my car in the rain to wait the 3 minutes for him to open the door, my car then sat in the car park for 1 hour 20 minutes before anyone touched it. Very poor all round
September 1, 2025
Reply from Protyre Autocare - Bournemouth
Dear Mr Murdagroyd,
Thank you for reaching out to us, and we sincerely apologise for any inconvenience you may have experienced. We truly value your feedback.
We want to assure you that your concerns have been brought to the attention of our Area Manager. They will thoroughly investigate the matter at the centre and reach out to you as soon as possible to discuss it further.
Once again, we apologise for any frustration this may have caused, and we appreciate your understanding.
Best regards,
Georgia
Customer Care - Protyre
Highly recommended!
After discovering a screw in my tyre, I booked an appointment within 2hrs. Tyre was replaced in 20 minutes by friendly staff.
Waiting area is pleasant & there are shops around if you want to wander while you wait.
August 29, 2025
Easy to book online
Easy to book online. Competitive price. Tyre was changed in a timely manner.
August 29, 2025
They always give a fab service
They always give a fab service. The manager is excellent.
August 25, 2025
Strongly recommend.
Politeness, friendly, helpful, the guys know what their doing and do it well.
That's why I keep using them.
I strongly recommend Protyre.
August 20, 2025
extremely good
easy to book. great location, friendly and efficient staff. trusted service.
August 18, 2025
Reply from Protyre Autocare - Bournemouth
Hello Miss Reynolds,
We would like to thank you for sharing your feedback regarding the service you received at our Bournemouth branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care - Protyre
Great service....
Scott and Nathan deserve a name check and a wage rise .... they both went the extra mile and excelled in customer service .... thanks again... definitely be back...
August 15, 2025
I have a great experience with Protyre…
I have a great experience with Protyre in Bournemouth. There is no slot through the whole year for regas the AC but they did my work immediately. Thanks for all..
August 13, 2025
Reply from Protyre Autocare - Bournemouth
Hello Huzeyfe,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Bournemouth branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care - Protyre
Dispute quite serious staffing problems…
Despite quite serious staffing problems they managed to service and m o t my Mercedes within the time constraints,
The manager was very accommodating.
I would recommend this garage on Bater road as I felt I had faith in their work and that they would not rip me off
Mike
August 12, 2025
Unprompted review
Reply from Protyre Autocare - Bournemouth
Hello Customer,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Bournemouth branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care - Protyre
Friendly staff and make to feel well…
Friendly staff and make to feel well looked after.
August 11, 2025
Customer care in action
Protyre Bournemouth investigated the inoperative rear fog light on my Skoda which I had assumed was a faulty bulb. It transpired after some twenty minutes to actually be a failing led which fortunately was still under warranty. I was amazed to be told that there would be no charge for the technician time spent and can only say how refreshing it was to receive genuine customer service in sharp contrast to the main dealer who does not seem to understand what customer service is!!
August 8, 2025
Courteous staff
Courteous staff , quick turnaround , clean environment and value for money
August 6, 2025
Excellent service.
Excellent service.
Booked in and as quoted.
A/C is now chilled as am I
August 6, 2025
Polite friendgreat servicely staff and very quick…
Polite friendly staff and very quick service.
July 28, 2025
Reply from Protyre Autocare - Bournemouth
Hello James,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Bournemouth branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care - Protyre
Helpful staff
Helpful staff. But let down by late delivery. luckily I was able to come back.
July 23, 2025
Friendly welcoming
Friendly welcoming, great service.
Can’t fault fault them at all.
Thank you
July 23, 2025
Prompt and efficient service
Prompt and efficient service! Friendly. Didn’t try to add on loads of unnecessary extras! Would definitely use them again.
July 23, 2025
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