I had to have four tyres replaced, was informed there was an hour wait but ended up being over an hour and a half. I understand that sometimes this happens but was given no apology or explanat... See more
Company replied
Location
Switch location42-52 Charminster road, Charminster, BH8 8UR Bournemouth, Dorset, GB
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See what reviewers are saying
After having an issue with a Groupon Voucher. Protyre management was able to resolve a issue i had regarding regas my car aircon unit . Very satisfied with the response I receive and Happy with Prot... See more
Company replied
İ have used this pace for so many years , my experience has always been very positive , all our car s tyres supplied by Protyre. Everyone who works there always friendly and profesional.
Company replied
Had a booking for 4pm. They called me at 2.30pm and asked if i wanted an earlier appointment. I checked in at 3pm and was done and usted by 4pm. four new tyres on my EQC at significantly lower price... See more
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Company details
About Protyre Autocare - Bournemouth
Written by the company
Written by the company
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Contact info
42-52 Charminster road, Charminster, BH8 8UR, Bournemouth, Dorset, United Kingdom
- 01202 444999
4.6
Excellent
1K reviews
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Reply from Protyre Autocare - Bournemouth
Dear Robert James,
We appreciate you taking the time to leave us this fantastic review!
We're so glad you were happy with our service at our Bournemouth branch and value for money.
We will look forward to welcoming you again in the future.
Kind regards
Kayliegh
Customer care - Protyre
Amazing service
The man who served me was honest, polite, friendly and very helpful. He gave me intel on my car I didn’t know. I have forgotten his name but he is at the branch once every two weeks and drives a nice BMW.
You should give him a pay rise he is an absolute credit to your company!
September 17, 2025
Quick effective service nothing was too…
Quick effective service nothing was too much trouble; I explained the situation and the guys just hit on with it; unlike my AUDI dealership
September 17, 2025
Very helpful and knowledgeable staff on…
Very helpful and knowledgeable staff on reception. Efficient service, good value for money.
September 17, 2025
Paid for breakfast fluid change and was…
Paid for breakfast fluid change and was never done total rip off like to take money want to up sell avoid this date is only appropriate
May 16, 2025
Unprompted review
Reply from Protyre Autocare - Bournemouth
##- Review Response below this line -##
Dear Martin Simmons,
Thank you for notifying us of your concerns.
We would really appreciate the opportunity to follow this up with you; therefore, if you wouldn't mind emailing us at customerrelations@protyre.co.uk providing us with your vehicle registration and contact number, a team member will then be in touch.
Kind regards,
Kayleigh
Customer Care - Protyre
Effecient fast and effective
Reception was effecient. Young lad who looked and replaced tyre very thorough in explanation and action. Fast service.
September 15, 2025
The staff were very helpful and the…
The staff were very helpful and the work was carried out promptly and efficiently Many Thanks
September 15, 2025
Reply from Protyre Autocare - Bournemouth
Hello Mr Brace,
We would like to thank you for sharing your feedback regarding the service you received at our Bournemouth branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Great customer service from Ayrton and…
Great customer service from Ayrton and Jake at charminster procure. They identified the problem swiftly and resolved the issue immediately. Have booked to have my tyres replaced in 3 weeks time . Job well done
September 13, 2025
Unprompted review
Reply from Protyre Autocare - Bournemouth
Hello Hanaà,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Bournemouth branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Perfect except I am still waiting for…
Perfect except I am still waiting for the emailed receipt please
September 12, 2025
Pre-booked appointment
Convenient to use & tyres fitted within agreed timescale so was able to collect vehicle promptly
September 10, 2025
Professional and friendly staff
Professional and friendly staff. 4 new tyres and wheel alignment completed in a timely manner. A good experience.
September 10, 2025
Not enough staff!
Booked for 9.30 am not enough staff so had to wait. When refitting wheel completely cover tyre valve with wheel trim (which bolts on with wheel nuts) so had to go back to have that corrected, and when they corrected it they had not replaced my speciality valve cap, but fortunately found it when I complained
September 10, 2025
Reply from Protyre Autocare - Bournemouth
Dear Neil,
Thank you for contacting Protyre. We are sorry to hear that your recent visit to our Bournemouth branch has not been a positive one for you on this occasion.
We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Area Manager and they will be in touch as soon as they can to discuss this further.
We apologise for any inconvenience caused.
Kind regards,
Kayleigh
Customer Care - Protyre
Very pleasant experience
Very pleasant experience. Tyres fitted quickly and efficiently.
September 8, 2025
They are quick great at what they do
They are quick great at what they do. Scot the manager is very efficient. Also good prices & very reliable.
August 29, 2025
Brilliant customer service and didnt…
Brilliant customer service and didnt feel pushed to spend more than required. My car definitely feels better to drive.
September 3, 2025
The whole process was very smooth from…
The whole process was very smooth from buying online to getting the tyres fitted. Good customer service at the Bournemouth site.
September 3, 2025
Great service
Called into Protyre, Charminster Road to have the tyres checked on my Jaguar. The four of them were in poor condition.
I returned later that day and they replaced them for me and gave a discount as I had purchased 4 tyres.
Pleasant indoor waiting area.
Very good and friendly service as always
July 2, 2025
Unprompted review
The staff are always cheerful & helpful
September 1, 2025
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