Protyre Autocare - Bournemouth Reviews 

1,264
TrustScore 4.5 out of 5

4.6

42-52 Charminster road, Charminster, BH8 8UR Bournemouth, Dorset, GB


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Rated 3 out of 5 stars

I had to have four tyres replaced, was informed there was an hour wait but ended up being over an hour and a half. I understand that sometimes this happens but was given no apology or explanat... See more

Company replied

Rated 5 out of 5 stars

After having an issue with a Groupon Voucher. Protyre management was able to resolve a issue i had regarding regas my car aircon unit . Very satisfied with the response I receive and Happy with Prot... See more

Company replied

Rated 5 out of 5 stars

İ have used this pace for so many years , my experience has always been very positive , all our car s tyres supplied by Protyre. Everyone who works there always friendly and profesional.

Company replied

Rated 5 out of 5 stars

Had a booking for 4pm. They called me at 2.30pm and asked if i wanted an earlier appointment. I checked in at 3pm and was done and usted by 4pm. four new tyres on my EQC at significantly lower price... See more

Company replied


Company details

  1. Tire Shop
  2. Brake Shop
  3. Car Battery Store
  4. Car Inspection Station
  5. Car Service
  6. Wheel Alignment Service

Written by the company

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Contact info

  • 42-52 Charminster road, Charminster, BH8 8UR, Bournemouth, Dorset, United Kingdom

  • 01202 444999

4.6

Excellent

TrustScore 4.5 out of 5

1K reviews

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4.6

All reviews

(1,264)

33,359 reviews in the last 12 months

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Rated 5 out of 5 stars

Really helpful and friendly staff who…

Really helpful and friendly staff who managed to squeeze me in, meaning I was sorted before going home. Great service. Thank you!! ☺️

October 13, 2025
Protyre Autocare - Bournemouth logo

Reply from Protyre Autocare - Bournemouth

Hello Sally,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Bournemouth branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 4 out of 5 stars

Tyre puncture

Had a tyre puncture and as found issue whilst garaged chose to jack up car and just take the wheel only to PRotyre Bmth.
Staff member at reception said can do pm of that day and would call. I did have to call them though as heard nothing near closing time. They sorted it then. Good job, £35.

November 28, 2025
Rated 5 out of 5 stars

Great service

December 1, 2025
Protyre Autocare - Bournemouth logo

Reply from Protyre Autocare - Bournemouth

Hello Darren,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Bournemouth branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Very professional service

Very professional service

December 1, 2025
Protyre Autocare - Bournemouth logo

Reply from Protyre Autocare - Bournemouth

Hello Neil,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Bournemouth branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Fantastic service

I noticed at 16.30 that I had a rear slow tyre puncture.
I went along to my local Protyre in Charminster and received the most amazing service from start to finish.
I have never seen such a clean reception area.

November 20, 2025
Rated 5 out of 5 stars

ordered on line 4xtyres offered a slot…best for tyres

ordered on line 4xtyres offered a slot at 14.30 attended and driving away at 15.00 great service courteous and efficient.can definitely recommend.

November 19, 2025
Protyre Autocare - Bournemouth logo

Reply from Protyre Autocare - Bournemouth

Hello David​,

We would like to thank you for sharing your feedback regarding the service you received at our Bournemouth branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 4 out of 5 stars

Disappointing wait.booked in for an…

Disappointing wait.booked in for an 8:30 inspection although vehicle wasn’t looked at until 9:10 so your customer booking times are way out.The garage wasn’t busy so you can’t use that as an excuse.apart from that all good.

September 26, 2025
Rated 5 out of 5 stars

Brilliant local garage with experienced…

Brilliant local garage with experienced people, very well treated every time I visited them.

November 10, 2025
Protyre Autocare - Bournemouth logo

Reply from Protyre Autocare - Bournemouth

Hello Dan​,

We would like to thank you for sharing your feedback regarding the service you received at our Bournemouth branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Type Replacement

Appointment time agreed and seen on time. Offered good advice and a competitive quote. Have used before and help and advice always excellent.

November 12, 2025

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