I had to have four tyres replaced, was informed there was an hour wait but ended up being over an hour and a half. I understand that sometimes this happens but was given no apology or explanat... See more
Company replied
Location
Switch location42-52 Charminster road, Charminster, BH8 8UR Bournemouth, Dorset, GB
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See what reviewers are saying
After having an issue with a Groupon Voucher. Protyre management was able to resolve a issue i had regarding regas my car aircon unit . Very satisfied with the response I receive and Happy with Prot... See more
Company replied
İ have used this pace for so many years , my experience has always been very positive , all our car s tyres supplied by Protyre. Everyone who works there always friendly and profesional.
Company replied
Had a booking for 4pm. They called me at 2.30pm and asked if i wanted an earlier appointment. I checked in at 3pm and was done and usted by 4pm. four new tyres on my EQC at significantly lower price... See more
Company replied
Company details
About Protyre Autocare - Bournemouth
Written by the company
Written by the company
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Contact info
42-52 Charminster road, Charminster, BH8 8UR, Bournemouth, Dorset, United Kingdom
- 01202 444999
4.6
Excellent
1K reviews
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Perfect service
November 7, 2025
Reply from Protyre Autocare - Bournemouth
Hello Mr Wierzbinski,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Bournemouth branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Dedicated and knowledgeable staff…
Dedicated and knowledgeable staff within a well networked company!
November 6, 2025
Unprompted review
Reply from Protyre Autocare - Bournemouth
Hello Andrei,
We appreciate you taking the time to share your feedback. We are so glad to hear that you were impressed with our team in centres knowledge and dedication.
Best regards,
Eddie
Customer Care - Protyre
Fantastic service, beginning to end.
Fantastic service from beginning to end. Taking time to discuss the benefits of different brands and type of tyre, from water dispersion, fuel efficiency and noise levels to cost benefits. The team took excellent care of my car and recommended future servicing (which I was already partially aware of).
October 28, 2025
Reply from Protyre Autocare - Bournemouth
Hello Mr Blaxall,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Bournemouth branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Easy buying and booking online
Easy buying and booking online, very helpful front staff who gave me advice as which to buy.
Overall a great experience
November 3, 2025
Reply from Protyre Autocare - Bournemouth
Hello Peter,
We're happy you found buying and booking online easy. It's great to hear our team in centre were helpful in advising you. Thank you for sharing your positive experience!
Best regards,
Eddie
Customer Care - Protyre
Reply from Protyre Autocare - Bournemouth
Hello Robin,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Bournemouth branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Bournemouth
Hello Shaghasi,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Bournemouth branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Great service even under pressure of high demand!
Great customer service from their new manager, despite the branch being extremely under pressure with high demand.
Quality of workmanship was all good, and the price was fair.
Well done to the staff and manager at this branch.
October 29, 2025
Very helpful
Very helpful. Easy to book. The work was carried out well and the staff were all helpful and friendly. Thank you.
October 21, 2025
I was treated very well
I was treated very well , the service was very good and in good time
October 23, 2025
Great service as usual
Great service as usual. Had 4 tyres fitted . My granddaughter whose 5 even had a cake and hot chocolate given to her while she waited with us . Her only comment was and I quote " Is there any cream and marshmellows " much to the amusement to the other customers .😅😅
October 29, 2025
Reply from Protyre Autocare - Bournemouth
Hello Customer,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Bournemouth branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Spot on
Spot on, I pre-ordered a time slot for a tyre for my van the night before on line. Really impressed by the whole set up. Staff are friendly, nice waiting area with coffee machine. Definitely recommend this place.
October 29, 2025
They said they had mended my tyre but…
They said they had mended my tyre but as i was driving home rang me to say that there had been an error the tyre could not be mended. So i had to return the next day and sort 2 new tyres. Tyres had to be ordered, so in total 3 visits. Caused a lot of stress.
October 22, 2025
Reply from Protyre Autocare - Bournemouth
Dear Mrs Ireland,
Thank you for bringing this to our attention and we are sorry to hear that you did not have a positive experience.
We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you.
Kind regards,
Eddie
Customer Care - Protyre
Reply from Protyre Autocare - Bournemouth
Hello Mr Harris,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Bournemouth branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Bournemouth
Hello Rojgar,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Bournemouth branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Friendly helpful service
October 20, 2025
Reply from Protyre Autocare - Bournemouth
Hello Mr Pearce,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Bournemouth branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Excellent value
Excellent value, top nothch customer service. They're always polite, knowledgeable
and very helpful. The work as fast as is possible and provide excellent value. I've used ProTyre for sevral years and I highly recommend them.
October 20, 2025
Reply from Protyre Autocare - Bournemouth
Dear Vincenzo De Luca
We appreciate you taking the time to share your positive experience you had with our team at our Bournemouth branch !
We're happy to hear that you received top-notch customer service and found our team polite, knowledgeable, and helpful.
We're also glad that you feel the work was completed efficiently and provided excellent value.
Thank you for your recommendation!
We will look forwards to welcoming you again in the future,
Kind regards
Kayliegh Customer care - Protyre
Good service and a coffee machine nice
October 20, 2025
A quick fix
I only have an hour for lunch so I quickly popped in hoping that my puncture wouldn't take long. I explained this at the desk and within 5 minutes it was all sorted, tyre fixed. The staff are always helpful & nice.
October 20, 2025
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