Fantastic, friendly atmosphere. Raffa the manager is always very polite, friendly and has a great sense of humor. I have been going there for over 20 years and they are very professional, competitive... See more
Location
Switch locationUnit 1, Longshot Industrial Estate, Longshot Lane, RG12 1RL Bracknell, Berkshire, GB
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See what reviewers are saying
Used via Blackcircles, Decent experienced team, I am happy Blackcircles uses Protyre Bracknell as a fitter. Any issues, They fix on the spot, Such a decent run outfit, Bracknell Tyre and Batter... See more
Company replied
I found the advice and guidance given by the front desk staff was excellent, particularly regarding tyre pressure monitoring systems which are now part of the MOT test if fitted to the car. The Brack... See more
Company replied
staff were extremely helpful. They addressed my concerns as I had been told one of my tyres needed careful monitoring as would need replacement in near future [ incorrect advice from certain garage]... See more
Company replied
Company details
About Protyre Autocare - Bracknell
Written by the company
Written by the company
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Contact info
Unit 1, Longshot Industrial Estate, Longshot Lane, RG12 1RL, Bracknell, Berkshire, United Kingdom
- 01344 411323
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Good reception coupled with speedy and…
Good reception coupled with speedy and efficient service and helpful advice, coupled a fair price.
Thorough investigation of tyre and…
Thorough investigation of tyre and repair made instead of new. This great news and will return whenever I need further services
May use AI-assist with repliesRead more
Booked a time slot on line for a tyre…
Booked a time slot on line for a tyre upon arrival was told there would be a wait of about an hour was told i was welcome to wait now as a disabled person with back and mobility problems sitting on a hard chair for at least an hour was not an option
secondly i thought booking a 10.30 time slot would give me plenty of time to make my 12.30 appointment in town so i cancelled the tyre and decided to suffer the slow puncture for a further few days

Reply from Protyre Autocare - Bracknell
Excellent customer service
Excellent customer service. Booked online for tyres. They offered free alignment check afterwards and also did alignment as it was needed. Brilliant service throughout.
Staff were very helpful and friendly.
Staff were very helpful and friendly.
Service was very quick
Good service friendly staff
Good Price and service
Easy tyre selection on line. Reasonable price . Quick and efficient fitting. Professional but engaging staff.
Extremely rude and condescending!
I telephoned ahead with regard to a flat tyre I had and gave the tyre information I needed it changed for, the gentleman declined to order one in case it could be repaired. I arrived and spoke to the same gentleman who was extremely condescending towards me in a waiting room full of customers. I waited for 2.5 hours to be told that the tyre couldn’t be repaired and they would fit one of their own brand. I was told that I ought to change the remaining 3 tyres as they had only 4mm of tread. I explained I only urgently needed one replacing and was again extremely rude, telling me to be sure to come back and get the others changed. I felt completely humiliated and extremely frustrated at the length of time it took, with no information being offered; I had to ask several times. I will not be returning!

Reply from Protyre Autocare - Bracknell
Staff were brilliant
Staff were friendly, helpful, knowledgeable, and efficient. What more can you ask for?
Superb service and reasonable prices
Welcoming and friendly
Welcoming and friendly. Easy to talk to and gave genuine advice. Did not try to sell or charge me for anything I didn't need! Was helpful with suggestions and alternatives. Went back several times after replacing my tyre to ask for advice, and they were just as friendly and open with free checks and suggestions. Great place to go!

Reply from Protyre Autocare - Bracknell
very friendly service
very friendly service, really helpful with not just me but other customers that i witnessed and the man on the front desk was so helpful will definitely be bringing my car back and recommending

Reply from Protyre Autocare - Bracknell
Excellent service, well recommended!
I have used Protyre in Bracknell on several occasions over several years and always found there service excellent. They are always friendly, honest and well priced. I definitely recommend them.

Reply from Protyre Autocare - Bracknell
Protyre Autocare Bracknell - Simply The Best
The manager at this Branch is personable, knowledgeable, resourceful and has a total "can do" approach. From the moment you step into the depot your problem becomes a shared problem with him and his team all of whom share his desire to provide excellent customer service.

Reply from Protyre Autocare - Bracknell
Comparative pricing and good range of…
Comparative pricing and good range of services
Used in the past and now different owners but still good service
Would use again
Great service and really friendly staff
Tyres
Very helpful and professional and polite order tyres delivered next morning but are dearer than others
Good service but booking system not good at all
I had booked a slot at bracknell branch for 12.00. I organised things so I would arrive 15min before appointment. On arriving I then found out that the booking wasn't really a time booking, more a way of reserving the tyres you need. I had to wait an hr and 45min before I got my car back. I'm not critical of the service at the branch, plus they were the best priced. But I think Protyre should change their processes so that it is made clear you are not booking a time slot.

Reply from Protyre Autocare - Bracknell
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