5 stars - Highly recommended I've been using this garage for years and continue to receive excellent service every time, no matter what my vehicle is booked in for. One of the things I value most... See more
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Location
Switch locationBridgend Industrial Estate, Bridgend, CF31 3TT Bridgend, Cardiff, GB
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Excellent service. I’ve been using this particular tyre centre even before it was ProTyre, when it was Celtic Tyres. The service has always been fantastic, but now it’s even better. Price of tyres was... See more
I couldn't fault anything about the service I was provided during my visit. I booked in on the Friday, had my rear tyres replaced the next day and it only took around half an hour. The staff w... See more
Company replied
Went in unbooked with a puncture, reception was very good, had my car in and puncture repaired within 45 mins, can't fault the service
Company replied
Company details
About Protyre Autocare - Bridgend Princes Way
Written by the company
Written by the company
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Contact info
Bridgend Industrial Estate, Bridgend, CF31 3TT, Bridgend, Cardiff, United Kingdom
- 01656 657424
4.7
Excellent
2K reviews
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Excellent service
Friendly staff, competitive prices and excellent service. Good coffee in the waiting area too!
July 22, 2026
May use AI-assist with repliesRead more
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Excellent service all round
Excellent service from start to finish. Very lovely people there
July 20, 2026
Reply from Protyre Autocare - Bridgend Princes Way
Hello Nia,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Bridgend branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Puncture repair
Went in unbooked with a puncture, reception was very good, had my car in and puncture repaired within 45 mins, can't fault the service
July 22, 2026
Reply from Protyre Autocare - Bridgend Princes Way
Hello Paul,
We would like to thank you for sharing your feedback regarding the service you received at our Bridgend branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
All good and quick!
July 22, 2026
Reply from Protyre Autocare - Bridgend Princes Way
Hello Michal,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Bridgend branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Bridgend Princes Way
Hello Mr Roberts,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Bridgend branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Bridgend Princes Way
Hello Karen,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Bridgend branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Bridgend Princes Way
Hello Rhys,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Bridgend branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Bridgend Princes Way
Hello Brian,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Bridgend branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Proir booking
Proir booking. Seen immediately I arrived. Car in garage, dealt with in 15 minutes, counter staff efficient and courteous. Thank you.
July 15, 2026
Reply from Protyre Autocare - Bridgend Princes Way
Hello Customer,
We would like to thank you for sharing your feedback regarding the service you received at our Bridgend branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Prompt polite and professionel service
July 13, 2026
Reply from Protyre Autocare - Bridgend Princes Way
Dear John Willmott,
Thank you very much for leaving us this 5-star review.
We always try to ensure our products and customer service are the best they can be to all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at Bridgend Princes Way branch.
We appreciate your business and hope to see you again in the future.
Kind regards
Kayliegh
Customer acre - Protyre
Been here twice now for tyres and an…
Been here twice now for tyres and an MOT, no messing around by these guys, top notch both times
July 13, 2026
Reply from Protyre Autocare - Bridgend Princes Way
Hello Mr Thorogood,
We would like to thank you for sharing your feedback regarding the service you received at our Bridgend branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Very pleased with the service I tell…
Very pleased with the service I tell and the lady who I spoken to was very helpful I said that I need three new tyres she had my history information and suggested the same tyres and got them out of stock for me and I had them fitted the same day
July 7, 2026
Reply from Protyre Autocare - Bridgend Princes Way
Hello Keith,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Bridgend branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Quality service
Immediate attention with very friendly staff. Even looked after my dog with water as she was suffering in the heat !
July 9, 2026
Reply from Protyre Autocare - Bridgend Princes Way
Hello Derek,
We would like to thank you for sharing your feedback regarding the service you received at our Bridgend branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
On arrival
On arrival, receptionist was on phone but completely ignored me.
Even when off phone,he still failed acknowledge me for further 5-10 mins.
Asked me where wheel nut was; on telling him was in glove compartment, he told me no good and needs be on passenger seat.
From Appointment time to leaving,was there for NINETY MINUTES for just 2 tyre being changed.
Reception area full of people who reported also been waiting ages for feedback car,updates(not a good atmosphere in their)
Walk in person greeted friendly by Receptionist and dealt with asap cf poor couple who had been there over hour with no update on their car,had asked about it but Receptionist chose NOT deal with them but Walk in instead
Receptionist appeared be "having bad day" as heard muttering under his breathe about Staff efficiency(not very professional)
Would NOT go there again
July 6, 2026
Reply from Protyre Autocare - Bridgend Princes Way
Dear Customer,
Thank you for bringing this to our attention and we are sorry to hear that did not have a positive experience.
We can confirm that this has been raised with the management team. They will investigate this with the centre and will be in touch as soon as possible to discuss this further with you.
Best regards,
Eddie
Customer Care - Protyre
Reply from Protyre Autocare - Bridgend Princes Way
Hello Customer,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Bridgend branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Amazing service and did not take long…
Amazing service and did not take long to change
Two tyres on a big truck and also reprogrammed sensors when asked
July 8, 2026
Reply from Protyre Autocare - Bridgend Princes Way
Hello Mrs Gratton,
We would like to thank you for sharing your feedback regarding the service you received at our Bridgend branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Outstanding service
I couldn't fault anything about the service I was provided during my visit.
I booked in on the Friday, had my rear tyres replaced the next day and it only took around half an hour.
The staff were friendly and I felt welcomed.
I'd 100% recommend this business.
July 4, 2026
Reply from Protyre Autocare - Bridgend Princes Way
Hello Mr Holt,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Bridgend branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Bridgend Princes Way
Hello Customer,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Bridgend branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Quick, Great value.
I booked and paid online, when I turned up the staff knew straight away what I was there for. The work was completed in good time. Great value for money.
July 8, 2026
Reply from Protyre Autocare - Bridgend Princes Way
Hello Mr Thomas,
We would like to thank you for sharing your feedback regarding the service you received at our Bridgend branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
The staff were very helpful
The staff were very helpful, and understanding of my concerns, and the service was second to none.
June 26, 2026
Reply from Protyre Autocare - Bridgend Princes Way
Hello Mr Peet,
We would like to thank you for sharing your feedback regarding the service you received at our Bridgend branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
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