Protyre Autocare - Bury Bunting Road Reviews 

1,246
•
TrustScore 5 out of 5

4.8

Unit 13, Bunting Road, IP32 7BX Bury St Edmunds, Suffolk, GB

•

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See what reviewers are saying

Rated 5 out of 5 stars

Ordered 4x tyres and booked a next day appointment on their website, turned up and within an hour the fitting was completed. Simple process, very helpful staff, and great service.

Company replied

Rated 5 out of 5 stars

I called in after a car service being told that I required 2 new tyres.Both were damaged but after my visit I only required 1 as the other had a puncture and could be repaired safely.Honest service an... See more

Company replied

Rated 5 out of 5 stars

Paul the manager is always happy to help at short notice . His team always rectify the problems I have had with my car, and always make sure I am happy with the cost before completing the job.

Company replied

Rated 5 out of 5 stars

Quick service from staff who were very pleasant ease of booking in and quivk turn around of new tyres fitted

Company replied


Company details

  1. Tire Shop
  2. also in
  3. Brake Shop
  4. Car Battery Store
  5. Car Inspection Station
  6. Car Service
  7. Wheel Alignment Service

Written by the company

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Contact info

  • Unit 13, Bunting Road, IP32 7BX, Bury St Edmunds, Suffolk, United Kingdom

  • 01284 762996

4.8

Excellent

TrustScore 5 out of 5

1K reviews

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4.8

All reviews

(1,246)

33,081 reviews in the last 12 months

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Rated 5 out of 5 stars

Quick service from staff who were very…

Quick service from staff who were very pleasant ease of booking in and quivk turn around of new tyres fitted

November 4, 2026
Protyre Autocare - Bury Bunting Road logo

Reply from Protyre Autocare - Bury Bunting Road

Hello James​,

We would like to thank you for sharing your feedback regarding the service you received at our Bury branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Excellent

Excellent, good customer service and genuine.

November 4, 2026
Protyre Autocare - Bury Bunting Road logo

Reply from Protyre Autocare - Bury Bunting Road

Hello Mr Burrows,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Bury branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Went the extra mile to advise me on a…

Went the extra mile to advise me on a brake wear issue which another garage had got wrong. Big thanks to the team at Protyre. I trust them with my cars.

November 2, 2026
Protyre Autocare - Bury Bunting Road logo

Reply from Protyre Autocare - Bury Bunting Road

Hello Mark​,

We would like to thank you for sharing your feedback regarding the service you received at our Bury branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

I called in after a car service being…

I called in after a car service being told that I required 2 new tyres.Both were damaged but after my visit I only required 1 as the other had a puncture and could be repaired safely.Honest service and saved me £100.00 plus which was great news.Thank you for your prompt and honest service 😀👌

November 2, 2026
Protyre Autocare - Bury Bunting Road logo

Reply from Protyre Autocare - Bury Bunting Road

Hello Stu,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Bury branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Tyres made simple

Ordered 4x tyres and booked a next day appointment on their website, turned up and within an hour the fitting was completed. Simple process, very helpful staff, and great service.

November 2, 2026
Protyre Autocare - Bury Bunting Road logo

Reply from Protyre Autocare - Bury Bunting Road

Hello Customer,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Bury branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Very friendly and always helps me at…

Very friendly and always helps me at short notice.

October 28, 2026
Protyre Autocare - Bury Bunting Road logo

Reply from Protyre Autocare - Bury Bunting Road

Dear Mrs Cole,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the accommodating and supportive service you received from our team at our Bury Bunting Road branch, especially when accommodating you on short notice.

We appreciate your business and hope to see you again in the future.

Kind regards
Kayliegh
Customer care - Protyre

Rated 5 out of 5 stars

Paul the manager is always happy to…

Paul the manager is always happy to help at short notice . His team always rectify the problems I have had with my car, and always make sure I am happy with the cost before completing the job.

October 26, 2026
Protyre Autocare - Bury Bunting Road logo

Reply from Protyre Autocare - Bury Bunting Road

Hello Louise,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Bury branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

As usual

As usual, fast, helpful, efficient - and reasonably priced. What more can you ask?

October 26, 2026
Protyre Autocare - Bury Bunting Road logo

Reply from Protyre Autocare - Bury Bunting Road

Hello Heather,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Bury branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Excellent Service

Excellent Service as always

October 21, 2026
Protyre Autocare - Bury Bunting Road logo

Reply from Protyre Autocare - Bury Bunting Road

Hello Customer,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Bury branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Friendly staff

Friendly staff, clear communications, no hassle. A good experience. I'll be back next year.

October 17, 2026
Protyre Autocare - Bury Bunting Road logo

Reply from Protyre Autocare - Bury Bunting Road

Hello Mervyn​,

We would like to thank you for sharing your feedback regarding the service you received at our Bury branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Excellent service and price as always…

Excellent service and price as always from Manager Paul and his guys at Protyre👍🏼

October 17, 2026
Protyre Autocare - Bury Bunting Road logo

Reply from Protyre Autocare - Bury Bunting Road

Hello Mr Pryke​,

We would like to thank you for sharing your feedback regarding the service you received at our Bury branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars
Protyre Autocare - Bury Bunting Road logo

Reply from Protyre Autocare - Bury Bunting Road

Hello Mr Day,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Bury branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Always quick and I trust them

Always quick, fair cost and nice people

October 16, 2026
Protyre Autocare - Bury Bunting Road logo

Reply from Protyre Autocare - Bury Bunting Road

Hello Customer,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Bury branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Great advice by Paul today

Great advice by Paul today , cost effective, instead of getting a new tyre I got mine repaired

October 16, 2026
Protyre Autocare - Bury Bunting Road logo

Reply from Protyre Autocare - Bury Bunting Road

Hello Mr Scholz​,

We would like to thank you for sharing your feedback regarding the service you received at our Bury branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Great wheels and tyres

Great product, great communication and very helpful. Very happy and would definitely use them again. Also included wheel nuts and locking nuts which I hadn’t expected.

October 14, 2026
Protyre Autocare - Bury Bunting Road logo

Reply from Protyre Autocare - Bury Bunting Road

Hello Adrian,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Bury branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Reasonable price.

Extremely helpful. Reasonable price. Good value for money for service.
Checked and fixed wheel alignment on spot

October 12, 2026
Protyre Autocare - Bury Bunting Road logo

Reply from Protyre Autocare - Bury Bunting Road

Hello Customer​,

We would like to thank you for sharing your feedback regarding the service you received at our Bury branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Amaizing people,quick check car

Amaizing people,quick

October 7, 2026
Protyre Autocare - Bury Bunting Road logo

Reply from Protyre Autocare - Bury Bunting Road

Hello Wioleta,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Bury branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Have used many times & as usual a very…

Have used many times & as usual a very friendly & professional experience
Very price competitive

September 30, 2026
Protyre Autocare - Bury Bunting Road logo

Reply from Protyre Autocare - Bury Bunting Road

Hello Customer​,

We would like to thank you for sharing your feedback regarding the service you received at our Bury branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

once again no hassle just great service…

once again no hassle just great service .

September 30, 2026
Protyre Autocare - Bury Bunting Road logo

Reply from Protyre Autocare - Bury Bunting Road

Hello Brandon,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Bury branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Always get excellent service from Paul…

Always get excellent service from Paul and the team, nothing is too much trouble, never have to wait long for an appointment, good value. Trust them implicitly.

September 28, 2026
Protyre Autocare - Bury Bunting Road logo

Reply from Protyre Autocare - Bury Bunting Road

Hello Customer,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Bury branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

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