I rang them at 830am on Saturday morning and they offered an appointment at 9.15. They asked all the relevant questions during the call and told me the best price they could offerfor two unusual tyres... See more
Company replied
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Booked an appointment time online in advance for 4 new tyres. Apparently their system does not take correct account of online bookings, so if there are walk-in customers hey are given preference. I wa... See more
Company replied
I Visited bury tyres in Bury St Edmunds today and there was a very polite helpful chap called Adam. He sorted my car out with an air conditioning re gas and repaired my car with no issues at all I ca... See more
Company replied
Dropped car off at agreed time, great reception on arrival, given a time when car would be ready for picking up, arrived back & all work completed on time & car ready for collection. Price for tyres (... See more
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Company details
About Protyre Autocare - Bury Bunting Road
Written by the company
Written by the company
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Contact info
Unit 13, Bunting Road, IP32 7BX, Bury St Edmunds, Suffolk, United Kingdom
- 01284 762996
4.8
Excellent
1K reviews
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Brilliant customer service work done to…
Brilliant customer service work done to a very good standard
May 13, 2026
Great Tyre Service over the Years
Have used Pro Tyre for many years for all our cars. They are always freindly and professional and give excellent advice concerning the state of your tyres.
May 13, 2026
Very nice garage
Very nice garage, very nice staff. Paul you are the best manager!! Thanks a lot!!
May 6, 2026
Very good customer service
Very good customer service, polite,
On time, free drink if I wanted,
May 11, 2026
Pro Team as good as usual
The team in Bury St Edmunds are so friendly and accommodating, would not go anywhere else.
May 11, 2026
Excellent service
Excellent service, appointment on time and good price. Pleasant staff and free coffee!
May 6, 2026
Brilliant service and value
May 4, 2026
Great professional service at…
Great professional service at reasonable prices - highly recommend
Tony Dabbs
May 4, 2026
Quick, efficient and helpful
Needed a tyre repair with very little time due to a long trip coming up. They were incredibly helpful and got us in immediately, resolving the issue swiftly and cheaply. Would highly recommend.
April 29, 2026
Helpful and prompt to sort out the…
Helpful and prompt to sort out the problem. Will go to again for sure.
May 1, 2026
I found this company honest and…
I found this company honest and straight forward regarding my needs and price was a lot less than I expected.. Definitely recommended.13/04/2026
April 22, 2026
Friendly and honest.
April 15, 2026
All good very happy team will use again…
All good very happy team will use again if needed A1.
April 10, 2026
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Disgusting Customer Service
I have never been spoken to in such a rude and condescending way before in my life. The manager at the Bury St Edmunds branch needs to speak to women with respect. Disgusting. On top of his rudeness, the job of checking tyre pressure on the car’s tyres to see if there was a problem (which our car said there was) took him over 2 and a half hours. He then called to say they couldn’t find anything, making me wait around for no reason. Absolutely awful customer service.
April 9, 2026
Unprompted review
Reply from Protyre Autocare - Bury Bunting Road
Dear Jemma Jack Booth,
Thank you for bringing this to our attention.
We would really appreciate the opportunity to follow this up with you; therefore, if you wouldn't mind emailing us at customerrelations@protyre.co.uk providing us with your vehicle registration and contact number, a team member will then be in touch.
Kind regards,
Eddie
Customer Care - Protyre
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