Protyre Autocare - Bushey Reviews 

854
TrustScore 4.5 out of 5

4.4

152 High Street, Bushey, WD23 3DH Bushey, Hertfordshire, GB


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Rated 5 out of 5 stars

Rees was incredibly helpful and is very knowledgeable. Everything was done on time and to a high standard - 4 new tyres fitted and balanced etc. in under an hour. The team of fitters clearly appreciat... See more

Company replied

Rated 5 out of 5 stars

Always great service from the team at Protyre Bushey. They always tell me how much work will cost, what’s involved & why it’s needed. This time I booked my aircon re-gas online. When I dropped the car... See more

Company replied

Rated 5 out of 5 stars

Had my MOT today and spoke to Reece who spoke to me in depth about what my car will need moving forward. He was informative and honest and suggested it might be time to get a new car. With nothing to... See more

Company replied

Rated 5 out of 5 stars

I cannot thank this garage enough for their understanding and professionalism . I was honestly overwhelmed when I found out how much my car was going to be to fix it and I did have a bit of a melt... See more

Company replied


Company details

  1. Tire Shop
  2. Brake Shop
  3. Car Battery Store
  4. Car Inspection Station
  5. Car Service
  6. Wheel Alignment Service

Written by the company

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Contact info

  • 152 High Street, Bushey, WD23 3DH, Bushey, Hertfordshire, United Kingdom

  • 020 8950 8858

4.4

Excellent

TrustScore 4.5 out of 5

854 reviews

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4.4

All reviews

(854)

33,644 reviews in the last 12 months

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Rated 5 out of 5 stars

Honest and reliable

I find the company most helpful and would highly recommend it to one and all.

August 5, 2026
Unprompted review
Protyre Autocare - Bushey logo

Reply from Protyre Autocare - Bushey

Hello Jeff,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Bushey branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Helpful staff, great service and price.

Rees was incredibly helpful and is very knowledgeable. Everything was done on time and to a high standard - 4 new tyres fitted and balanced etc. in under an hour. The team of fitters clearly appreciate working there and it shows in their attitude too their customers. All this at a very competitive price as well.

July 29, 2026
Protyre Autocare - Bushey logo

Reply from Protyre Autocare - Bushey

Hello Customer,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Bushey branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Always great service from the team at…

Always great service from the team at Protyre Bushey. They always tell me how much work will cost, what’s involved & why it’s needed. This time I booked my aircon re-gas online. When I dropped the car off, they told me it would be about an hour & they called me an hour later to tell me it was all sorted. My aircon is cold again. Thanks!

August 3, 2026
Protyre Autocare - Bushey logo

Reply from Protyre Autocare - Bushey

Hello Ruth,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Bushey branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 1 out of 5 stars

Booked a 10am Front Wheel Alignment

Booked a 10am Front Wheel Alignment, arrived at garage at 9:50am. Was told that had to wait short while as one car on ramp. Waited almost 1hr then told would need to wait longer. Asked what time it can be done, told to come back at 3pm. When I came back car was promptly put on ramp then told that the machine was playing up/faulty and rear tyres could not be measured. No report given. Also was told my car could not have camber adjustment as they were not allowed to adjust those bolts. However if machine was working the Toe could have been done. Waist of a day and two trips 16 miles total. Poor communication and negative staff demeanour.

July 31, 2026
Unprompted review
Protyre Autocare - Bushey logo

Reply from Protyre Autocare - Bushey

Dear Victor,

We're sorry to hear that you did not have a positive experience. 

We would really appreciate the opportunity to follow this up with you; therefore, if you wouldn't mind emailing us at customerrelations@protyre.co.uk providing us with your vehicle registration and contact number, a team member will then be in touch.

Kind regards,
Eddie
Customer Care - Protyre

Rated 5 out of 5 stars

This is the first time I have used…

This is the first time I have used Protyre and the experience was very good.

July 29, 2026
Protyre Autocare - Bushey logo

Reply from Protyre Autocare - Bushey

Hello Tariq,

We're so glad to hear you had a very good first experience with us! We appreciate you choosing Protyre.

Best regards,
Eddie
Customer Care - Protyre

Rated 5 out of 5 stars

Very friendly service and good value

Very friendly service and good value

July 23, 2026
Protyre Autocare - Bushey logo

Reply from Protyre Autocare - Bushey

Hello Michael,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Bushey branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Friendly

Friendly

Professional

Efficient

July 29, 2026
Protyre Autocare - Bushey logo

Reply from Protyre Autocare - Bushey

Hello David,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Bushey branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Always very friendly and helpful and…

Always very friendly and helpful and timeframes for car service are great-have used several times and will continue to use

July 29, 2026
Protyre Autocare - Bushey logo

Reply from Protyre Autocare - Bushey

Hello Claire​,

We would like to thank you for sharing your feedback regarding the service you received at our Bushey branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 1 out of 5 stars

IF YOU CARE FOR YOUR CAR AVOID THIS…

IF YOU CARE FOR YOUR CAR AVOID THIS GARAGE AT ALL COSTS!! AVOID!! NO LONGER GOING TO THIS GARAGE. I booked my car for all my 4 tyres to be changed at Bushey branch on 22nd July. They call me on 21st to inform issue with tyre delivery so re-booked appointment for 23rd July. Got car back with the garage advising that the TPMS light will stay on for 10 mins and will go away. Did a 25 mile drive on Motorway, TPMS light stayed on. Checked air pressure and one of the tyres was severely under inflated. TPMS light didnt go away next day so called Garage and was advised to bring car back in on 27th. Took car back to Garage who put their hands up stating that nothing wrong with TPMS sensors on tyres it is an issue with the car's actual conputer system.
There was no issue with the car at all prior to me taking it in.
If there was they could have informed me beforehand. They cant even give an excuse that they tried to call me as I was waiting at the garage the whole time.

July 27, 2026
Protyre Autocare - Bushey logo

Reply from Protyre Autocare - Bushey

Dear Mr A Mahida, 

Thank you for bringing this to our attention. 

We can confirm that this has been raised with the management team. They will investigate this with the centre and will be in touch as soon as possible to discuss this further with you. 

Best regards,
Eddie
Customer Care - Protyre

Rated 5 out of 5 stars

Great service

Great service, polite & courteous. Car MOTd on time.

July 24, 2026
Protyre Autocare - Bushey logo

Reply from Protyre Autocare - Bushey

Hello Lee,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Bushey branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Helpful,efficient,able and friendly

July 24, 2026
Unprompted review
Protyre Autocare - Bushey logo

Reply from Protyre Autocare - Bushey

Hello Nigel,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Bushey branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Very professional service

Very professional service

July 20, 2026
Protyre Autocare - Bushey logo

Reply from Protyre Autocare - Bushey

Hello Gary,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Bushey branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Seamless experience

Seamless experience. Friendly staff with a good service from start to finish.

July 15, 2026
Protyre Autocare - Bushey logo

Reply from Protyre Autocare - Bushey

Dear Sajjad Shah,

We would like to thank you for sharing your feedback regarding the service you received at our Bushey branch .

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

We will look forward to welcoming you again in the future.

Kind regards
Kayliegh
Customer care - Protyre

Rated 5 out of 5 stars

Helpful

Helpful, considerate and quality work.

July 13, 2026
Protyre Autocare - Bushey logo

Reply from Protyre Autocare - Bushey

Hello Philip,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Bushey branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Excellent every time

Nothing is too much for this guys ! They did such an act of kindness for me today! Always look after me (take pity) and would highly recommend Kipling to anyone I spoke to! Wouldn’t go anywhere else ! Thank you so much! (The tyre queen)

July 9, 2026
Unprompted review
Protyre Autocare - Bushey logo

Reply from Protyre Autocare - Bushey

Dear Laura,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Bushey
branch.

Thank you for your feedback!

We will look forward to welcoming you again in the future.

Kind regards
Kayliegh
Customer care - Protyre

Rated 5 out of 5 stars

Came in this morning to have my brakes…

Came in this morning to have my brakes checked. They needed doing straight away. Rees was so very helpful and got it done straight away for me. Excellent service. Thank you so much

July 9, 2026
Unprompted review
Protyre Autocare - Bushey logo

Reply from Protyre Autocare - Bushey

Hello Kim,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Bushey branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Fantastic service

Fantastic service, polite and efficient, highly recommended.

July 8, 2026
Protyre Autocare - Bushey logo

Reply from Protyre Autocare - Bushey

Hello Darrell,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Bushey branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Had my MOT today and spoke to Reece who…

Had my MOT today and spoke to Reece who spoke to me in depth about what my car will need moving forward. He was informative and honest and suggested it might be time to get a new car. With nothing to gain from this, I really appreciate his help before spending loads to get it repaired! Thank you!

July 7, 2026
Unprompted review
Protyre Autocare - Bushey logo

Reply from Protyre Autocare - Bushey

Hello Caroline,

Thank you for sharing your positive feedback regarding your recent visit. We are delighted to hear that our team member Reece provided you with informative and honest advice about your car's future needs. We appreciate your custom!

Best regards,
Eddie
Customer Care - Protyre

Rated 5 out of 5 stars

Can’t fault this place.

Can’t fault this place.

Took a tyre in for some advice today and received nothing but a professional, honest and well priced service from the team.

July 2, 2026
Unprompted review
Protyre Autocare - Bushey logo

Reply from Protyre Autocare - Bushey

Hello Dan,

Thank you for your fantastic feedback! We are so pleased to hear that you received professional, honest, and well-priced service from our team at Bushey. We truly appreciate your kind words.

Best regards,
Eddie
Customer Care - Protyre

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