Protyre Autocare - Bushey Reviews 829

TrustScore 4.5 out of 5

4.4

152 High Street, Bushey, WD23 3DH Bushey, Hertfordshire, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Reasonably priced and personal service, feels like an independent even though they are part of a group of businesses. Used them a few times, I never feel like they are taking me for a ride! I'm not su... See more

Rated 4 out of 5 stars

Staff were very good. Helpful, personable, did a great job. On the negative side, I had to wait an hour from my agreed booking time for my car to go on the ramp. Obviously some staff shortages... See more

Rated 5 out of 5 stars

Brilliant in replacing my tyre for a good price and accommodated my being slightly late despite being super busy. It was SO REFRESHING to have a pleasant conversation with the chap on the desk (Rees... See more

Company replied

Rated 5 out of 5 stars

A Technician at Protyre Autocare -Bushey, replaced 2 Tyres on the passenger side on 12/2/2026. Both tyres had slow punctures, the inside of the rear tyre had a nail embedded in it, which the AA techni... See more


Company details

  1. Tire Shop
  2. Brake Shop
  3. Car Battery Store
  4. Car Inspection Station
  5. Car Service
  6. Wheel Alignment Service

Written by the company

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Contact info

  • 152 High Street, Bushey, WD23 3DH, Bushey, Hertfordshire, United Kingdom

  • 020 8950 8858

4.4

Excellent

TrustScore 4.5 out of 5

829 reviews

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Rated 1 out of 5 stars

Ac sistem emptied.

Hi, l m Adrian
I went in the garage for air con regas and check. 4 years l didn't do anything to the a.c. sistem. I said to check and refill. The air it was warm around 20°.
What they did!?
They said the sistem is ok, they checked, and regase the air con.
I spend 89 pounds.
How is now?
The sistem is empty. I checked in 2 garages, and they said the same.
Is emply!
The refunds they don't want to do. In this case ghis is my fair review for this garage, and the company as well!

June 20, 2026
Unprompted review
Protyre Autocare - Bushey logo

Reply from Protyre Autocare - Bushey

Dear Adrian,

Thank you for bringing this to our attention. 

We would really appreciate the opportunity to follow this up with you; therefore, if you wouldn't mind emailing us at customerrelations@protyre.co.uk providing us with your vehicle registration and contact number, a team member will then be in touch.

Kind regards,
Eddie
Customer Care - Protyre

Rated 5 out of 5 stars

Amazing staff and serviced my car …

Amazing staff and serviced my car Reece was on reception he is super helpful to me.

June 22, 2026
Unprompted review
Protyre Autocare - Bushey logo

Reply from Protyre Autocare - Bushey

Hello Raj,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Bushey branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 2 out of 5 stars

I booked my car in for MOT

I booked my car in for MOT, very last minute as I hardly use it. But its always kept fully serviced at dealership, and usually MOT with them also. This time I was about runout, so booked online. I knew the front passenger light needed correctly fitting and alignment. But they failed it on 2 items regarding the front light, which I informed them about prior to the test. There was indeed 2 other minor items that it failed on, so that wasn't the main problem. I did keep the car with them for the repairs. But they actually made my passenger light even worse, and said upon collection the next time it will need a new fitting. Ive not used my car since I collected it, and today I have found the cover to protect the lamps on the passenger light is missing. It was attached with a plastic lanyard strap as per standard. They have broken this, as its always been there. Now the light fitting is cracked, the lamp doesn't hold in place and I need to get a new headlight, but I wont be taking my car back there. Im so annoyed, I even let my MOT get that low, and had to rely upon this place. The car also rattles on the front end, which even for a car of its 10 years has NEVER done. Its well maintained, and has been butchered.

June 2, 2026
Unprompted review
Protyre Autocare - Bushey logo

Reply from Protyre Autocare - Bushey

Dear Karl Hartley,

Thank you for bringing this to our attention.

We would really appreciate the opportunity to follow this up with you; therefore, if you wouldn't mind emailing us at customerrelations@protyre.co.uk providing us with your vehicle registration and contact number, a team member will then be in touch.

Kindest regards,
Georgia
Customer Care - Protyre

Rated 2 out of 5 stars

My car was scraped while having two…

My car was scraped while having two front tyres fitted. Although there were scratches already there these were new ones. They denied it and I couldn’t prove it.

June 17, 2026
Protyre Autocare - Bushey logo

Reply from Protyre Autocare - Bushey

Dear Gill Quarman,

Thank you for bringing this to our attention. 

We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you. 

Kind regards,
Eddie
Customer Care - Protyre

Rated 1 out of 5 stars

I booked 2 tyres for today fitting…

I booked 2 tyres for today fitting 19.6.26
Over 225 I paid. Just had a call they are fully booked and can fit on Monday.I took the day off work to drive 25 mins to get my tyres fitted at the time given.Why put a time take my money and you cant do the job.you are not the ones that have to wait 3 to 5 days for a refund and took a day off for nothing.I am most annoyed with your rubbish service.I will never reccomend your garage.Its not you that is out of pocket and had to take time off work.Anyone who is booking with this company please ring them as they are absolutely rubbish. I had to put 1 star wish I could put minus 10.waste if time.I will never book with any time waster company that takes money then inconvenience their custers word of mouth is powerful and I will not recommend your company to anyone.

June 19, 2026
Unprompted review
Protyre Autocare - Bushey logo

Reply from Protyre Autocare - Bushey

Dear Rishi Maharaj,

Thank you for bringing this to our attention. 

We would really appreciate the opportunity to follow this up with you; therefore, if you wouldn't mind emailing us at customerrelations@protyre.co.uk providing us with your vehicle registration and contact number, a team member will then be in touch.

Kind regards,
Eddie
Customer Care - Protyre

Rated 5 out of 5 stars

Fantastic service

Fantastic service. I called and my repair was done within a couple of hours

June 17, 2026
Protyre Autocare - Bushey logo

Reply from Protyre Autocare - Bushey

Hello Christine​,

We would like to thank you for sharing your feedback regarding the service you received at our Bushey branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 4 out of 5 stars

Staff were very good

Staff were very good. Helpful, personable, did a great job.

On the negative side, I had to wait an hour from my agreed booking time for my car to go on the ramp.

Obviously some staff shortages can't be avoided. But it's not fair on the customer on the booked in customer. Could the delay not have been foreseen? Could someone not have given me a call in advance?

Thanks to the staff though.

June 17, 2026
Rated 5 out of 5 stars

Very helpful

Very helpful. Booked me in without much notice, did the job on time and on budget.

April 29, 2026
Protyre Autocare - Bushey logo

Reply from Protyre Autocare - Bushey

Hello Neil,

We're delighted to hear we could assist you promptly and meet your expectations for the job. Thank you for your kind words!

Best regards,
Eddie
Customer Care - Protyre

Rated 5 out of 5 stars

Great service

Very helpful and friendly people who provided me with an excellent service when one of our cars unexpectedly failed its MoT on Bank Holiday Monday

May 25, 2026

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