Protyre Autocare - Bushey Reviews 

854
TrustScore 4.5 out of 5

4.4

152 High Street, Bushey, WD23 3DH Bushey, Hertfordshire, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Rees was incredibly helpful and is very knowledgeable. Everything was done on time and to a high standard - 4 new tyres fitted and balanced etc. in under an hour. The team of fitters clearly appreciat... See more

Company replied

Rated 5 out of 5 stars

Always great service from the team at Protyre Bushey. They always tell me how much work will cost, what’s involved & why it’s needed. This time I booked my aircon re-gas online. When I dropped the car... See more

Company replied

Rated 5 out of 5 stars

Had my MOT today and spoke to Reece who spoke to me in depth about what my car will need moving forward. He was informative and honest and suggested it might be time to get a new car. With nothing to... See more

Company replied

Rated 5 out of 5 stars

I cannot thank this garage enough for their understanding and professionalism . I was honestly overwhelmed when I found out how much my car was going to be to fix it and I did have a bit of a melt... See more

Company replied


Company details

  1. Tire Shop
  2. Brake Shop
  3. Car Battery Store
  4. Car Inspection Station
  5. Car Service
  6. Wheel Alignment Service

Written by the company

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Contact info

  • 152 High Street, Bushey, WD23 3DH, Bushey, Hertfordshire, United Kingdom

  • 020 8950 8858

4.4

Excellent

TrustScore 4.5 out of 5

854 reviews

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4.4

All reviews

(854)

33,964 reviews in the last 12 months

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Rated 3 out of 5 stars

The 3 star review is misleading for my…

The 3 star review is misleading for my experience today when I had a really great experience thanks to the mechanics in the workshop - I needed tyre pressure checked and they could not have been more helpful.
However, this is not my usual experience as when I've called in on other occasions for the same reason, the person in the office is, without fail, unhelpful, obstructive, indifferent and can NEVER help ......and I mean never!!
I understand that occasionally it may not be possible because of workload but it literally takes a minute so to regularly be unable to help seems intentional.
The manager in the office today (mon 20 april) was extremely helpful. My tyre pressure was checked by delightful people and it was a huge relief not to be met by the usual guy in the office. He needs some staff training on customer service!!!

April 20, 2026
Unprompted review
Protyre Autocare - Bushey logo

Reply from Protyre Autocare - Bushey

Dear Janice Pesskin,

Thank you for taking the time to share your feedback.

We would really appreciate the opportunity to follow this up with you; therefore, if you wouldn't mind emailing us at customerrelations@protyre.co.uk providing us with your vehicle registration and contact number, a team member will then be in touch.

Kindest regards,
Georgia
Customer Care - Protyre

Rated 1 out of 5 stars

Not 5 stars!

AA came to my tyre burst in Radlett and rang Protyre as being the nearest garage to fit new tyre and came with saying when we would arrive which was 20 mins later..

There were about 5-7 mechanics, not bothered that we were there waiting (I'm an OAP) One told me that there would be an hour's wait as'others had booked' and I noted that the car eventually taken off the ramp was moved to the car park so wasn't an emergency. They did not show kindness or helpfulness and wouldn't allow the AA man to take off the temporary wheel so that he could go. We waited 3/4 hr and then my new tyre was fixed in 5 mins. That none of the staff felt (and they were not rushed off their feet) that they could stop for 5 mins to help me was unkind and unnecessary. That this garage has 5 stars amazes me.

March 18, 2026
Unprompted review
Protyre Autocare - Bushey logo

Reply from Protyre Autocare - Bushey

Dear Gill Ornstein,

Thank you for notifying us of your concerns.

We would really appreciate the opportunity to follow this up with you; therefore, if you wouldn't mind emailing us at customerrelations@protyre.co.uk providing us with your vehicle registration and contact number, a team member will then be in touch.

Kindest regards,
Georgia
Customer Care - Protyre

Rated 1 out of 5 stars

Be weary if you are looking for…

Be weary if you are looking for problems exaggeration this is the place to go ,

March 13, 2026
Protyre Autocare - Bushey logo

Reply from Protyre Autocare - Bushey

Dear Customer,

Thank you for contacting Protyre. We are sorry to hear that your recent visit to our Bushey branch has not been a positive one for you on this occasion.

We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Area Manager and they will be in touch as soon as they can to discuss this further.

We apologise for any inconvenience caused.

Kind regards,
Kayleigh
Customer Care - Protyre

Rated 5 out of 5 stars

Always good service at Protyre Bushey

Always good service at Protyre Bushey. Staff are friendly, take the time to walk through any work that needs doing and call in advance to make sure you’re happy with pricing in advance. Have used this garage for many years now and never an issue.

March 9, 2026

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