Rees was incredibly helpful and is very knowledgeable. Everything was done on time and to a high standard - 4 new tyres fitted and balanced etc. in under an hour. The team of fitters clearly appreciat... See more
Company replied
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Had my MOT today and spoke to Reece who spoke to me in depth about what my car will need moving forward. He was informative and honest and suggested it might be time to get a new car. With nothing to... See more
Company replied
Reasonably priced and personal service, feels like an independent even though they are part of a group of businesses. Used them a few times, I never feel like they are taking me for a ride! I'm not su... See more
I cannot thank this garage enough for their understanding and professionalism . I was honestly overwhelmed when I found out how much my car was going to be to fix it and I did have a bit of a melt... See more
Company replied
Company details
About Protyre Autocare - Bushey
Written by the company
Written by the company
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Contact info
152 High Street, Bushey, WD23 3DH, Bushey, Hertfordshire, United Kingdom
- 020 8950 8858
4.3
Excellent
855 reviews
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Everything was straightforward
Everything was straightforward. But didn't pass because of windscreen wipers. Paid for new ones and not very happy to see my car has odd ones on! 😩🤷♀️🤷♀️
Doesn't look good on the car and would appreciate you telling me why they are different. Thanks.
December 4, 2024
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I have recenty bought tyre online from…
I have recenty bought tyre online from protyre bushey, tyre is really good but service not good at all I been the before 1 hour of my appointment for my fitting two tyre and they said we can't fit today because something was broke down as I feel all false for tyre change need just jack and all the way from bushy i go enfild branch to fit my tyre it eas very hectic day for me really not recommended bushy batch at all
November 27, 2024
Reply from Protyre Autocare - Bushey
Dear Pareshkumar Prajapati,
Thank you for bringing this to our attention and we're sorry to hear that you did not have a positive experience.
We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you.
Kind regards,
Eddie
Customer Care - Protyre
Found lots of faults and over a week…
Found lots of faults and over a week has gone by waiting for a quote to resolve .. keep saying waiting for supplier .. communication poor - after head office got involved now have a quote and car is booked in - thankyou
November 27, 2024
Reply from Protyre Autocare - Bushey
Dear Jonathan,
Thank you for leaving us review and we're sorry to hear that you have not received a quote for the repair work.
We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you.
Kind regards,
Eddie
Customer Care - Protyre
Quick effifient service
Dealt with a complex repair professionaly.
Only issue was I had to buy spare part from Mini
November 27, 2024
Professional service
Professional service. Given regular updates whilst my car was in for repair of brakes.
November 20, 2024
Tyres pressures 10psi more than what…
Tyres pressures 10psi more than what they supposed to be. Also used old valves and valve caps
November 13, 2024
Reply from Protyre Autocare - Bushey
Dear Customer,
Thank you for bringing this to our attention. We understand your frustration with the tyre pressure and valve issues.
We have raised your concerns with the Area Manager who will investigate into this matter at the centre and will be in touch as soon as they can to discuss this further with you.
Kindest regards,
Georgia
Customer Care - Protyre
Used them 4 times in total for MOT
Used them 4 times in total for MOT. I have no complaints. Good service.
November 13, 2024
Went in for a service
Went in for a service. Easy to book online, good service and my car was done in a few hours.
November 6, 2024
Rude staff and zero respect
Rude staff and zero respect! Had a puncture repaired, £30 cash paid, rang the garage following morning to tell them tyre has gone flat . Only to be answered by a rude lady over the phone with zero customer service skills! They hold no history on my vehicle. She telling me it’s my fault for paying cash and not taking invoice. No help at all. Luckily RAC came out to rescue. They don’t help like they use to. The atmosphere in there is depressing! Did not see the happy chap behind the desk aswell! I think it’s under a new management that clearly don’t know what they are doing ! Stay well clear .
November 5, 2024
Unprompted review
Reply from Protyre Autocare - Bushey
Dear Jameson,
Thank you for notifying us of your concerns. We are very sorry to hear that you had this experience - this is far from the high standards we would expect of our centres and team members.
Customer service is important to us and we always try to make sure that it is at the best that it can be for all our customers, therefore, if you wouldn't mind emailing us at customerrelations@protyre.co.uk providing us with your vehicle registration and contact number, a team member will then be in touch.
Kind regards,
Georgia
Customer Care - Protyre
Nice people to deal with
Great communication via easy to use website. On the day helpful, polite and kept informed.
October 30, 2024
I did go to bushey protyre they lift…
I did go to bushey protyre they lift up my car on ramp and my car stuck they couldn't bring it down They told me that you have to come tomorrow back to pic up your car GU18AAJ I was very disappointed because of this shocked that how they can do this to me I told them that I have very important appointments and I cant attend these appointment without a car I have been waiting there for more than 4 hours and then a mechanic came and brought my car down and they have changed my tyre very unprofessional staff and a manager they dont know any thing about health and saftey why they lift up the ramp without checking it if it is working or not.i will not go to them again and even not recommend to someone else
November 6, 2024
Reply from Protyre Autocare - Bushey
Dear Ansar Ahmed,
Thank you for bringing this to our attention.
We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you.
We apologise for any inconvenience that may have been caused.
Kind regards,
Eddie
Customer Care - Protyre
Helpful efficient and good value
Great service polite helpful and car was ready when they said it would be. Easy to book online too.
October 24, 2024
Quick Service
Quick Service, no attempt to add things to the bill. I have used this company for years and continue to be satisfied.
October 23, 2024
I absolutely LOVE Kipling in Bushey
I absolutely LOVE Kipling in Bushey. Everyone is so caring, communicates well and go the extra mile. I had a recent problem and Cia was incredible in trying to resolve it.
October 16, 2024
Great service at a reasonable rate
Great service at a reasonable rate. Always pleasant to deal with.
October 16, 2024
Quick easy booking and replacement of…
Quick easy booking and replacement of tyres, good price
October 16, 2024
A prompt professional experience
A prompt professional experience. 5 STAR. Thank you.
October 16, 2024
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