Great staff and good service in general but nearly totally let down this recent bank holiday. Unfortunately Google and their website all stated it was open but it was fully shut when I arrived. Other... See more
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See what reviewers are saying
I left it until the day before an unexpected long journey , to replace all 4 road tyres. Most companies I tried didn't carry sets of 4, whereas at Protyres I was given something like 3 or 4 makes to c... See more
Arranged appointment to replace two front tyres. Previously advised recommended tyres, cheaper than ones I was going to buy based on mileage and driving style. All fitted and sorted within 30 mins of... See more
Exceptional help and assistance. ordered the wrong tyres on line and guys in the Cardiff office couldn't have been more helpful. arranged refund, sorted correct tyres and fitted within 24 hrs. Tyres f... See more
Company details
About Protyre Autocare - Cardiff Brindley Road
Written by the company
Written by the company
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Contact info
Brindley Road, off Penarth Road, CF11 8TX, Cardiff, Cardiff, United Kingdom
- 02920 221201
4.9
Excellent
644 reviews
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Reply from Protyre Autocare - Cardiff Brindley Road
Hello Susan,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Cardiff branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Swift efficient service
Swift efficient service. We booked online in advance, and everything went very smoothly
July 17, 2026
Reply from Protyre Autocare - Cardiff Brindley Road
Hello Anita,
We would like to thank you for sharing your feedback regarding the service you received at our Cardiff branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Cardiff Brindley Road
Hello David,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Cardiff branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Cardiff Brindley Road
Hello Andrew,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Cardiff branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Cardiff Brindley Road
Hello,
Thank you for taking the time to leave us a positive review! We are delighted to hear that you found our service reliable and trustworthy, with fair pricing. We appreciate your custom!
Best regards,
Eddie
Customer Care - Protyre
Excellent service from ProTyre in…
Excellent service from ProTyre in Cardiff. Ordered the tyre, turned up on time for appointment, fitted within 30 mins. Great service!!!
July 6, 2026
Reply from Protyre Autocare - Cardiff Brindley Road
Hello Mr Daniels,
We would like to thank you for sharing your feedback regarding the service you received at our Cardiff branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Cardiff Brindley Road
Hello Danny,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Cardiff branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Always happy to help never anything is…
Always happy to help never anything is too much trouble highly recommended
June 26, 2026
Reply from Protyre Autocare - Cardiff Brindley Road
Hello Lynne,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Cardiff branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Cardiff Brindley Road
Hello Gillian,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Cardiff branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Protryre were very helpful in dealing…
Protryre were very helpful in dealing with a puncture. They advised on the choice of tyre and the process was completed quickly.
May 4, 2026
Reply from Protyre Autocare - Cardiff Brindley Road
Hello Paul,
We would like to thank you for sharing your feedback regarding the service you received at our Cardiff branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
They booked my car in very quickly as I…
They booked my car in very quickly as I was very worried about the tracking. The staff were very helpful and explained the problem.
June 12, 2026
Reply from Protyre Autocare - Cardiff Brindley Road
Hello Christine,
We are so pleased to hear we could quickly address your tracking concerns. It's wonderful that our team in centre provided clear explanations and helpful service. Thank you for your kind words!
Best regards,
Eddie
Customer Care - Protyre
Reply from Protyre Autocare - Cardiff Brindley Road
Hello Joan,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Cardiff branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Good knowledge service and friendly staff
Good service knowledge staff and friendly staff
June 5, 2026
Reply from Protyre Autocare - Cardiff Brindley Road
Hello Customer,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Cardiff branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Excellent service as always
Excellent service as always. Paul and the team are very helpful.
May 30, 2026
Excellent service from Paul and his…
Excellent service from Paul and his colleagues at Penarth Rd depot
June 3, 2026
Excellent customer service
Excellent customer service. Had brake check on Tuesday and work required carried out the next day. So efficient and friendly staff.
May 25, 2026
We had a flat tyre -
We had a flat tyre -
We were seen straight away and the cause of the flat identified- a nail -they then were able to repair our tyre
The staff were polite and efficient
Would recommend
May 20, 2026
Lee is always extremely helpful and…
Lee is always extremely helpful and knowledgeable, being getting my tyres for Protyre for many years.
May 18, 2026
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