I called in with a slow puncture and visible nail in my relatively new tyre, having been told by a nationwide tyre chain that it couldn’t be repaired. I was out again within 25 minutes with the tyre r... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I have been using this branch, albeit formerly as Celtic Tyres, Cardiff, around 40 years. The main reasons being the staff’s honesty, integrity and quality of service, together with the company’s comm... See more
Company replied
Great staff and good service in general but nearly totally let down this recent bank holiday. Unfortunately Google and their website all stated it was open but it was fully shut when I arrived. Other... See more
Company replied
friendly efficient staff, good competitive pricing. Been a customer for over 40 years from when Celtic Tyres were there.
Company replied
Company details
About Protyre Autocare - Cardiff Brindley Road
Written by the company
Written by the company
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Contact info
Brindley Road, off Penarth Road, CF11 8TX, Cardiff, Cardiff, United Kingdom
- 02920 221201
4.9
Excellent
676 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent service. Recommended
Arranged appointment to replace two front tyres. Previously advised recommended tyres, cheaper than ones I was going to buy based on mileage and driving style.
All fitted and sorted within 30 mins of planned appointment time. Pleasant, polite and professional staff. Will definitely use these guys again.
August 6, 2025
Years of good service
August 1, 2025
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Reply from Protyre Autocare - Cardiff Brindley Road
Hello Elspeth,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Cardiff branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care - Protyre
They were great helpful and quick
July 28, 2025
Reply from Protyre Autocare - Cardiff Brindley Road
Hello Mohammad,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Cardiff branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care - Protyre
Griff
very helpful staff and the work was done in a professional manner.
very clean and tidy premises, will use again.
July 23, 2025
Reply from Protyre Autocare - Cardiff Brindley Road
Dear Christopher Davies
We appreciate you taking the time to share your positive experience you had at our Cardiff Brindley Road branch . We're happy to hear that our staff was helpful and the work completed professionally. We look forward to seeing you again. we will look forward to welcoming you again soon.
Kind regards
Kayliegh
Customer Care -Protyre
Very good service
July 23, 2025
Good but had to make an appointment…
Good but had to make an appointment rather than just roll-up as has previously been the case, due to having only one fitter.
July 21, 2025
Reply from Protyre Autocare - Cardiff Brindley Road
Hello Paul,
We would like to thank you for sharing your feedback regarding the service you received at our Cardiff branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care - Protyre
Quick and efficient
Quick and efficient, managing to fit me in as a turn up late on a Saturday morning.
July 16, 2025
Ordered a tyre in for my car
Ordered a tyre in for my car, fitted it when it was in stock, very efficient
July 16, 2025
Great service
Needed a tyre and they fitted me in immediately with no notice. Got turned away by a competitor even though they were empty
July 16, 2025
I thought I’d need a new tyre and was…
I thought I’d need a new tyre and was delighted when I was told they’d repaired it. Great service and communication.
July 11, 2025
Tyre change.
Booked appointment drove in , job done.
What could be easier.
Pleasant staff and efficient.
July 2, 2025
Booked in for a air con gas top up
Booked in for a air con gas top up. Both staff at reception really helpful and friendly.
Will use for my partner's top up soon.
July 2, 2025
Great service.
Great service..rang before to check availability of tyre I needed and booked a time. All sorted within an hour. Thank you
June 25, 2025
Great job
Excellent value through using the protyre web offers. Booked online everything done quickly efficiently and properly. Took less than an hour. My new goto place for tyres.
June 11, 2025
Friendly
Friendly. Efficient service, with honest advice, makes Brindley Road an excellent place for good service,
Service you can trust. Would recommend Brindley Road to everyone.
June 18, 2025
Listened to what was needed
Listened to what was needed, polite, helpful and did a great job.
June 18, 2025
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.