I booked an appointment to have a new tyre. I was seen earlier than appointment time. I was kept informed about the work needed doing. I ended up with 4 new tyres and wheel alignment. The staff were w... See more
Company replied
Location
Switch location639 Cowbridge Rd East, Canton, CF5 1BH Cardiff, South Glamorgan, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Fantastic service, friendly staff. I booked my tires online, good selection, great prices, some discounts. I also booked wheel alignment. My appointment was late in the day. The service was fantastic.... See more
Company replied
I have used Protyre Canton for my MOT several times. Always prompt polite service done on time and ready when advised. Most importantly they have never advised repairs that are not necessary (I am a r... See more
Company replied
Guys that work at Bathwick Tyres Cardiff, friendly and professional. However, the on line booking service which used for our service was appalling. Ten o’clock appointment, tyres were not fitted (2of)... See more
Company replied
Company details
About Protyre Autocare - Cardiff Canton
Written by the company
Written by the company
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Contact info
639 Cowbridge Rd East, Canton, CF5 1BH, Cardiff, South Glamorgan, United Kingdom
- 02920 563503
4.9
Excellent
1K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Protyre Autocare - Cardiff Canton
Dear John Wakeling
Thank you very much for leaving us this 5-star review.
We always try to ensure our products and customer service are the best they can be for all our customers. Therefore, we are delighted to hear that you are happy with the efficient and friendly service you received from the team at our Cardiff Canton branch.
We appreciate your business and hope to see you again in the future.
Kind regards
Kayliegh
Customer care - Protyre
Highly recommend
I booked an appointment to have a new tyre. I was seen earlier than appointment time. I was kept informed about the work needed doing. I ended up with 4 new tyres and wheel alignment. The staff were welcoming and very friendly. Will definitely go there again.
August 19, 2026
Reply from Protyre Autocare - Cardiff Canton
Hello Sam,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Cardiff branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Excellent service
Excellent service, prompt and friendly. Nothing too much trouble for the staff. Thankyou
August 19, 2026
Reply from Protyre Autocare - Cardiff Canton
Hello Shirley,
We would like to thank you for sharing your feedback regarding the service you received at our Cardiff branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Cardiff Canton
Hello Gaz,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Cardiff branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Canton office were good as gold
Canton office were good as gold. I originally tried for hours to book with the Grangetown unit but nobody ever answered the phone. Canton answered straight away and booked me in.
July 22, 2026
Reply from Protyre Autocare - Cardiff Canton
Hello Customer,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Cardiff branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Fantastic service
Fantastic service, quick , friendly and very helpful, wonderful team, coming and getting car seen to is never a chore
August 13, 2026
Reply from Protyre Autocare - Cardiff Canton
Hello Anne,
We would like to thank you for sharing your feedback regarding the service you received at our Cardiff branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Always friendly and professional
Always friendly and professional, never overcharged.
August 17, 2026
Unprompted review
Reply from Protyre Autocare - Cardiff Canton
Hello Mike,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Cardiff branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Cardiff Canton
Hello Mr Tokley,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Cardiff Canton branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Great service just took a little longer…
Great service just took a little longer than expected despite pre-booking
Overall very pleased and would use again
August 12, 2026
Great garage for quick MOT
Booked an urgent appointment for my MOT as missed date. Excellent swift service, great comms, good price. Very happy!
August 3, 2026
Reply from Protyre Autocare - Cardiff Canton
Hello Mrs Price,
We would like to thank you for sharing your feedback regarding the service you received at our Cardiff branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
all good had mot done quick and…
all good had mot done quick and easy.also had tyres fitted all great thanks.5 star all the way.
August 12, 2026
Reply from Protyre Autocare - Cardiff Canton
Dear Christopher Self,
Thank you for taking the time to share your feedback - we really appreciate it and are delighted to hear that you are happy with the service you received from the team at our Cardiff branch.
We would love the chance to discuss your experience further with you, therefore we will make contact with you in due course.
Kindest regards,
Georgia
Customer Care - Protyre
They always look after my car well
They always look after my car well. Never go anywhere else.
August 10, 2026
Reply from Protyre Autocare - Cardiff Canton
Hello Customer,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Cardiff branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
reliablealways the staff are reliable to do…
always the staff are reliable to do what is asked of them.The telephone system is poor and needs urgent attention.
August 5, 2026
Reply from Protyre Autocare - Cardiff Canton
Hello Mr Wing,
We would like to thank you for sharing your feedback regarding the service you received. We are delighted that our team at Cardiff Canton delivered excellent service. We also appreciate you bringing the telephone system to our attention and will look into it. Many thanks again for taking the time to provide us with your feedback!
Best regards,
Eddie
Customer Care - Protyre
Fantastic service
Fantastic service, friendly staff. I booked my tires online, good selection, great prices, some discounts. I also booked wheel alignment. My appointment was late in the day. The service was fantastic. Two tires and wheel alignment were done in no time. Excellent. I highly recommend.
July 28, 2026
Reply from Protyre Autocare - Cardiff Canton
Hello Customer,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Cardiff branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Cardiff Canton
Hello Andy,
Thank you very much for leaving us this 5-star review.
We always try to ensure our products and customer service are the best they can be for all our customers, so we are delighted to hear that you are happy with the service you received from the team at Cardiff Canton.
We appreciate your business and hope to see you again.
Best regards,
Eddie
Customer Care - Protyre
Reply from Protyre Autocare - Cardiff Canton
Hello Mr A Frist,
Thank you very much for leaving us this 5-star review.
We always try to ensure our products and customer service are the best they can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team in centre.
We appreciate your business and hope to see you again.
Best regards,
Eddie
Customer Care - Protyre
Reply from Protyre Autocare - Cardiff Canton
Hello Customer,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Cardiff branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Cardiff Canton
Hello Antony,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Cardiff branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
I have used Protyre Canton for my MOT…
I have used Protyre Canton for my MOT several times. Always prompt polite service done on time and ready when advised. Most importantly they have never advised repairs that are not necessary (I am a retired mechanic but they don't know that). The staff here are first class. Thanks.
July 25, 2026
Reply from Protyre Autocare - Cardiff Canton
Hello David,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Cardiff branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Great as always
Great as always and no issues with car or the work on and around car. The only one thing I would say is to call when work is complete and vehicle is ready to pick up. Maybe a receptionist is needed to handle those kind of queries with the phone and payments and customer front house care/delivery.
July 24, 2026
Reply from Protyre Autocare - Cardiff Canton
Hello Claire,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Cardiff branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.