Protyre Autocare - Cardiff CantonReviews 

1,210
TrustScore 5 out of 5

4.9

639 Cowbridge Rd East, Canton, CF5 1BH Cardiff, South Glamorgan, GB


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Rated 5 out of 5 stars

Easy to book online, checked in really quickly on arrival, and tyre changed and ready to go with in half an hour of arriving. Friendly and efficient service at a reasonable price

Company replied

Rated 3 out of 5 stars

Guys that work at Bathwick Tyres Cardiff, friendly and professional. However, the on line booking service which used for our service was appalling. Ten o’clock appointment, tyres were not fitted (2of)... See more

Company replied

Rated 5 out of 5 stars

I always receive excellent, fast service from the team in Bathwick, Canton. Their prices are normally one of the lowest locally, and they don't try to rip you off with extras that you don't need. As a... See more

Rated 5 out of 5 stars

I always get first class service whenever I visit the Canton Protyre Autocare store, regardless of whether I’m having my MOT done, getting new tyres or simply asking them to check the tread on my ty... See more


Company details

  1. Tire Shop
  2. Brake Shop
  3. Car Battery Store
  4. Car Inspection Station
  5. Car Service
  6. Wheel Alignment Service

Written by the company

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Contact info

  • 639 Cowbridge Rd East, Canton, CF5 1BH, Cardiff, South Glamorgan, United Kingdom

  • 02920 563503

4.9

Excellent

TrustScore 5 out of 5

1K reviews

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4.9

All reviews

(1,210)

32,945 reviews in the last 12 months

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Rated 5 out of 5 stars

very punctual and professional

very punctual and professional, competetive pricing

July 1, 2026
Protyre Autocare - Cardiff Canton logo

Reply from Protyre Autocare - Cardiff Canton

Hello Michael,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Cardiff Canton branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Very helpful and excellent in every…

Very helpful and excellent in every way. Thank u.

June 24, 2026
Protyre Autocare - Cardiff Canton logo

Reply from Protyre Autocare - Cardiff Canton

Hello Judy,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Cardiff branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Great experience

Easy to book online, checked in really quickly on arrival, and tyre changed and ready to go with in half an hour of arriving. Friendly and efficient service at a reasonable price

June 24, 2026
Protyre Autocare - Cardiff Canton logo

Reply from Protyre Autocare - Cardiff Canton

Hello Mr Kinch,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Cardiff branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Excellent service !!!

Excellent service !!!

June 22, 2026
Protyre Autocare - Cardiff Canton logo

Reply from Protyre Autocare - Cardiff Canton

Hello Mrs Yesufu,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Cardiff branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Great service today

Great service today. Booked and paid online to replace 3 tyres. Checked in am reception and car was on ramp for the exact time I booked in. Tires quickly changed and all staff were really friendly. If you need tyres this the place to go. May get my MOT and service here next year.

June 20, 2026
Unprompted review
Protyre Autocare - Cardiff Canton logo

Reply from Protyre Autocare - Cardiff Canton

Hello Lee,

We are so pleased to hear you had such a positive experience with us, from booking online to the quick tyre change and friendly staff. We appreciate your kind words and look forward to assisting you with your MOT and service next year!

Best regards,
Eddie
Customer Care - Protyre

Rated 5 out of 5 stars
Protyre Autocare - Cardiff Canton logo

Reply from Protyre Autocare - Cardiff Canton

Hello Ken,

We are delighted to hear you had a positive experience. We appreciate your kind words.

Best regards,
Eddie
Customer Care - Protyre

Rated 5 out of 5 stars

Vehicle MOT

Polite, appointment kept to time. Lovely atmosphere. I will continue to take my business to this branch.

June 12, 2026
Protyre Autocare - Cardiff Canton logo

Reply from Protyre Autocare - Cardiff Canton

Hello Peter​,

We would like to thank you for sharing your feedback regarding the service you received at our Cardiff branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Service was super fast

Service was super fast, friendly and good value.

June 17, 2026
Protyre Autocare - Cardiff Canton logo

Reply from Protyre Autocare - Cardiff Canton

Hello Andy,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Cardiff branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Excellent,courteous management and…

Excellent,courteous management and skill full mechanics. Punctuality was also appreciated.
No hesitation to recommend as the
Air conditioning is remarkably better and no doubt will be far more efficient.

May 27, 2026
Protyre Autocare - Cardiff Canton logo

Reply from Protyre Autocare - Cardiff Canton

Hello Mr Davies,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Cardiff branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 4 out of 5 stars

Improve your contacting system

Although promised,no phone call to tell that car was ready after service. Phoned but no response,allin all phoned4 times before garage answered.
Apart from that(which is annoying if you need a bus as I do to get to garage) everything was great

June 8, 2026
Rated 5 out of 5 stars

It’s always great at Bathwick

It’s always great at Bathwick - Protyre , Cardiff. They are a wonderful , friendly, ever helpful team of guys and will never let you down.👍👍👍👍👍

June 8, 2026
Protyre Autocare - Cardiff Canton logo

Reply from Protyre Autocare - Cardiff Canton

Hello Christopher​,

We would like to thank you for sharing your feedback regarding the service you received at our Cardiff branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Professional and courteous.

Despite being busy as usual, the attention provided is always friendly and they deliver on given timings for collection.
The work undertaken is, from what I can see, done to a high standard and the feedback is easy to interpret.

April 22, 2026
Protyre Autocare - Cardiff Canton logo

Reply from Protyre Autocare - Cardiff Canton

Dear SWilliams,

Thank you for your wonderful feedback!

We are so pleased to hear that despite being busy, you always receive friendly attention and that we deliver on time for collection at our Cardiff Canton branch.

It's great to know that the work undertaken is to a high standard and that the feedback provided is easy to interpret.

We will look forward to welcoming you again in the future.

Kind regards
Kayliegh
Customer care - Protyre

Rated 3 out of 5 stars

Guys that work at Bathwick Tyres…

Guys that work at Bathwick Tyres Cardiff, friendly and professional. However, the on line booking service which used for our service was appalling. Ten o’clock appointment, tyres were not fitted (2of) until 11.30. Take this into consideration if using Bathwick Tyres

June 3, 2026
Protyre Autocare - Cardiff Canton logo

Reply from Protyre Autocare - Cardiff Canton

Dear Rob,

Thank you for leaving us a review. We appreciate you highlighting the team's professionalism. 

However, we sincerely regret the extended wait time for your online booking. We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you. 

Kind regards,
Eddie
Customer Care - Protyre

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