Protyre Autocare - Cardiff Canton Reviews 

1,296
•
TrustScore 5 out of 5

4.8

639 Cowbridge Rd East, Canton, CF5 1BH Cardiff, South Glamorgan, GB

•

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I Arrived a day prior to my booking to rearrange, however the depot manager was excellent, the tyres were already in stock and he got me in straight away. I had a couple of concerns regarding waterpu... See more

Company replied

Rated 5 out of 5 stars

Had all 4 tyres changes across 2 visits after my MOT advised my old tyres were perished and both times the process was efficient and simple. Prices were clearly explained and the online booking system... See more

Company replied

Rated 5 out of 5 stars

The team were very punctual and kept me up-to-date with progress throughout. Also completed the MOT while I waited in reception. Thanks all.

Company replied

Rated 5 out of 5 stars

Always use protyre the prices are reasonable and usally l have a quick service the staff are helpful with queries

Company replied


Company details

  1. Tire Shop
  2. also in
  3. Brake Shop
  4. Car Battery Store
  5. Car Inspection Station
  6. Car Service
  7. Wheel Alignment Service

Written by the company

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Contact info

  • 639 Cowbridge Rd East, Canton, CF5 1BH, Cardiff, South Glamorgan, United Kingdom

  • 02920 563503

4.8

Excellent

TrustScore 5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(1,296)

33,081 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Spot on

Spot on - booked in, service and MOT done - well run branch in Cardiff and some great lads that work there. My go to place

June 24, 2026
Protyre Autocare - Cardiff Canton logo

Reply from Protyre Autocare - Cardiff Canton

Hello Customer​,

We would like to thank you for sharing your feedback regarding the service you received at our Cardiff branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Very good company

Very good company, been using them for a few years now, highly recommended.

October 5, 2026
Protyre Autocare - Cardiff Canton logo

Reply from Protyre Autocare - Cardiff Canton

Hello Anthony,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Cardiff branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

very reliable

October 5, 2026
Protyre Autocare - Cardiff Canton logo

Reply from Protyre Autocare - Cardiff Canton

Hello Mr Wing,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Cardiff branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

aways good

aways good, the service, the staff, the price, been here many times, always excellent service, friendly staff

October 5, 2026
Protyre Autocare - Cardiff Canton logo

Reply from Protyre Autocare - Cardiff Canton

Hello Brin​,

We would like to thank you for sharing your feedback regarding the service you received at our Cardiff branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 1 out of 5 stars

I was charged £35 for a puncture repair…

I was charged £35 for a puncture repair on my Q4 Etron which has SELF SEALING TYRES !!!!!

That’s why !

October 5, 2026
Protyre Autocare - Cardiff Canton logo

Reply from Protyre Autocare - Cardiff Canton

Dear Grant Symons,

Thank you for bringing this to our attention. We are sorry to hear that you are unhappy with your recent experience. 

We can confirm that your concerns will be investigated into and a manager will be in touch as soon as possible to discuss this further with you. 

We apologise for any inconvenience that may have been caused.

Kindest regards,
Georgia
Customer Care - Protyre

Rated 5 out of 5 stars

Great service as normal

I always use Protyre Canton. The service is always excellent & I never have to sit long

September 30, 2026
Protyre Autocare - Cardiff Canton logo

Reply from Protyre Autocare - Cardiff Canton

Hello Kevin​,

We would like to thank you for sharing your feedback regarding the service you received at our Cardiff branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Very helpful

Very helpful

September 30, 2026
Protyre Autocare - Cardiff Canton logo

Reply from Protyre Autocare - Cardiff Canton

Hello Wiljo,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Cardiff branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

The Boys at Protyre went above and…

The Boys at Protyre went above and beyond to help get my car back on the road cant praise the team in Cardiff enough ! Bravo =)

September 23, 2026
Protyre Autocare - Cardiff Canton logo

Reply from Protyre Autocare - Cardiff Canton

Hello Jason​,

We would like to thank you for sharing your feedback regarding the service you received at our Cardiff branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Consistently professional and friendly

As usual, I received professional advice and service from the friendly and knowledgeable team at Bathwick/Protyre of Cardiff. I continue to use and recommend them.

September 24, 2026
Protyre Autocare - Cardiff Canton logo

Reply from Protyre Autocare - Cardiff Canton

Hello Customer,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Cardiff branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Excellent service and friendly staff

Excellent service and friendly staff

September 28, 2026
Protyre Autocare - Cardiff Canton logo

Reply from Protyre Autocare - Cardiff Canton

Hello Mr Samuel,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Cardiff branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Found the staff and especially Scott…

Found the staff and especially Scott the manager very helpful and professional in resolving an issue and getting things done...!! Really pleased with my new tyres 🙌🏻 thank you again and well done 👍🏻

September 25, 2026
Protyre Autocare - Cardiff Canton logo

Reply from Protyre Autocare - Cardiff Canton

Dear Dave Politi,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Cardiff Canton.

Thank you for your feedback!

We will look forward to welcoming you again in the future.

Kind regards
Kayliegh
Customer care - Protyre

Rated 5 out of 5 stars

Why go elsewhere?

The branch offers prices which are extremely competitive for both tyres and MoT. Online booking is easy, and the staff are friendly and helpful.

September 23, 2026
Protyre Autocare - Cardiff Canton logo

Reply from Protyre Autocare - Cardiff Canton

Hello Customer​,

We would like to thank you for sharing your feedback regarding the service you received at our Cardiff Canton branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Always willing to help in an emergency

Always willing to help in an emergency

September 23, 2026
Protyre Autocare - Cardiff Canton logo

Reply from Protyre Autocare - Cardiff Canton

Hello Gillian,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Cardiff branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

I always get really good service from the team

I always get really good service from the Canton team, and whenever I compare them for price, they are always competitive.

September 21, 2026
Protyre Autocare - Cardiff Canton logo

Reply from Protyre Autocare - Cardiff Canton

Hello Richard​,

We would like to thank you for sharing your feedback regarding the service you received at our Cardiff branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Can’t thank the guys enough imagine…

Can’t thank the guys enough imagine needing a tyre first thing in the morning as they open because you need to catch a flight and praying have the right size and they can fit it and they actually help you straight away the only tyre shop I use A++++++

September 17, 2026
Protyre Autocare - Cardiff Canton logo

Reply from Protyre Autocare - Cardiff Canton

Hello Peter,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Cardiff branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

As always excellent service

As always excellent service

September 18, 2026
Protyre Autocare - Cardiff Canton logo

Reply from Protyre Autocare - Cardiff Canton

Hello Antony,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Cardiff branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Attended to a Safety issue re my Wipers…

Attended to a Safety issue re my Wipers immediately, as I was driving on a wet morning when this problem arose Coincidentally I happened to be in the vicinity of the garage feeling quite stressful as I was on my way to an important engagement. Big thanks for responding so promptly and respectfully.

September 14, 2026
Protyre Autocare - Cardiff Canton logo

Reply from Protyre Autocare - Cardiff Canton

Hello Mr Davies,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Cardiff branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Great service

Great service. Professional and polite. Would happily use again

September 16, 2026
Protyre Autocare - Cardiff Canton logo

Reply from Protyre Autocare - Cardiff Canton

Hello Tina,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Cardiff branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

I was just pleased with there work.

Everything went well, they were very professional yet friendly.

September 14, 2026
Protyre Autocare - Cardiff Canton logo

Reply from Protyre Autocare - Cardiff Canton

Hello Mr Powell,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Cardiff branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look