Protyre Autocare - Cardiff Canton Reviews 

1,242
TrustScore 5 out of 5

4.9

639 Cowbridge Rd East, Canton, CF5 1BH Cardiff, South Glamorgan, GB


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Rated 5 out of 5 stars

I have used Protyre Canton for my MOT several times. Always prompt polite service done on time and ready when advised. Most importantly they have never advised repairs that are not necessary (I am a r... See more

Company replied

Rated 5 out of 5 stars

Fantastic service, friendly staff. I booked my tires online, good selection, great prices, some discounts. I also booked wheel alignment. My appointment was late in the day. The service was fantastic.... See more

Company replied

Rated 3 out of 5 stars

Guys that work at Bathwick Tyres Cardiff, friendly and professional. However, the on line booking service which used for our service was appalling. Ten o’clock appointment, tyres were not fitted (2of)... See more

Company replied

Rated 5 out of 5 stars

I booked an appointment to have a new tyre. I was seen earlier than appointment time. I was kept informed about the work needed doing. I ended up with 4 new tyres and wheel alignment. The staff were w... See more

Company replied


Company details

  1. Tire Shop
  2. Brake Shop
  3. Car Battery Store
  4. Car Inspection Station
  5. Car Service
  6. Wheel Alignment Service

Written by the company

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Contact info

  • 639 Cowbridge Rd East, Canton, CF5 1BH, Cardiff, South Glamorgan, United Kingdom

  • 02920 563503

4.9

Excellent

TrustScore 5 out of 5

1K reviews

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4.9

All reviews

(1,242)

35,357 reviews in the last 12 months

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Rated 5 out of 5 stars

I justBeryl find theses guys so helpful and…

I just find theses guys so helpful and plus they do an excellent job every time I go there. matter of fact I am going back there next for two car tyres .

October 22, 2025
Protyre Autocare - Cardiff Canton logo

Reply from Protyre Autocare - Cardiff Canton

Hello Beryl,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Cardiff Canton branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Fast and efficient

Great price and quick fitting

October 22, 2025
Protyre Autocare - Cardiff Canton logo

Reply from Protyre Autocare - Cardiff Canton

Dear Aled,

We're glad you were happy with the price and the speed of our service at our Cardiff Canton branch .

Thank you for this excellent review; we appreciate it.

We will look forward to welcoming you again in the future.

Kind regards
Kayliegh
Customer care - Protyre

Rated 5 out of 5 stars

Excellent service

Excellent service, I actually arrived a bit before my appointment time but this was not a problem for the staff, they checked me in and got to work straight away on fitting a new tyre to my. The job was actually finished before my original appointment time! Well done and thanks 👍

October 15, 2025
Protyre Autocare - Cardiff Canton logo

Reply from Protyre Autocare - Cardiff Canton

Hello Michael,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Cardiff branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Always great

October 13, 2025
Protyre Autocare - Cardiff Canton logo

Reply from Protyre Autocare - Cardiff Canton

Hello Mr Shackell,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Cardiff branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

friendly service and very helpful…

friendly service and very helpful thanks protyre

September 29, 2025
Protyre Autocare - Cardiff Canton logo

Reply from Protyre Autocare - Cardiff Canton

Hello Barry,

We appreciate you taking the time to leave us this five-star review. We're glad you found our service friendly and helpful.

Best regards,
Eddie
Customer Care - Protyre

Rated 5 out of 5 stars

Very helpful

Very helpful & good price

September 29, 2025
Protyre Autocare - Cardiff Canton logo

Reply from Protyre Autocare - Cardiff Canton

Hello Kevin,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Cardiff branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Always exceptional service

Always exceptional service, keeping in contact and polite friendly staff

September 26, 2025
Protyre Autocare - Cardiff Canton logo

Reply from Protyre Autocare - Cardiff Canton

Hello Carol​,

We would like to thank you for sharing your feedback regarding the service you received at our Cardiff branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Very friendly and professional

Very friendly and professional, quick service and a good value for the tyre.

September 22, 2025
Protyre Autocare - Cardiff Canton logo

Reply from Protyre Autocare - Cardiff Canton

Hello Mr Walsh​,

We would like to thank you for sharing your feedback regarding the service you received at our Cardiff branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

fast

fast, efficient,honest, trustworthy service, unlike a national competitor who will try to add work that doesnt need to be done, well done protyre, friend of the motorist

September 17, 2025
Protyre Autocare - Cardiff Canton logo

Reply from Protyre Autocare - Cardiff Canton

Hello Brin,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Cardiff branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Staff were friendly and polite

Staff were friendly and polite, didn’t make me feel awkward as a female

September 17, 2025
Protyre Autocare - Cardiff Canton logo

Reply from Protyre Autocare - Cardiff Canton

Hello Mrs McCarthy,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Cardiff branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

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