Protyre Autocare - Cardiff Canton Reviews 

1,241
TrustScore 5 out of 5

4.9

639 Cowbridge Rd East, Canton, CF5 1BH Cardiff, South Glamorgan, GB


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Rated 5 out of 5 stars

Fantastic service, friendly staff. I booked my tires online, good selection, great prices, some discounts. I also booked wheel alignment. My appointment was late in the day. The service was fantastic.... See more

Company replied

Rated 5 out of 5 stars

I have used Protyre Canton for my MOT several times. Always prompt polite service done on time and ready when advised. Most importantly they have never advised repairs that are not necessary (I am a r... See more

Company replied

Rated 5 out of 5 stars

I booked an appointment to have a new tyre. I was seen earlier than appointment time. I was kept informed about the work needed doing. I ended up with 4 new tyres and wheel alignment. The staff were w... See more

Company replied

Rated 3 out of 5 stars

Guys that work at Bathwick Tyres Cardiff, friendly and professional. However, the on line booking service which used for our service was appalling. Ten o’clock appointment, tyres were not fitted (2of)... See more

Company replied


Company details

  1. Tire Shop
  2. Brake Shop
  3. Car Battery Store
  4. Car Inspection Station
  5. Car Service
  6. Wheel Alignment Service

Written by the company

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Contact info

  • 639 Cowbridge Rd East, Canton, CF5 1BH, Cardiff, South Glamorgan, United Kingdom

  • 02920 563503

4.9

Excellent

TrustScore 5 out of 5

1K reviews

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4.9

All reviews

(1,241)

35,062 reviews in the last 12 months

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Rated 5 out of 5 stars

Great honest service

Great honest service , never try to charge for extras ..

January 12, 2026
Protyre Autocare - Cardiff Canton logo

Reply from Protyre Autocare - Cardiff Canton

Dear Mike Woodman,

We're happy to hear that you found our service honest and appreciated our transparent approach to pricing at our Cardiff Canton branch .

Thank you for your positive feedback!

We will look forward to welcoming you again in the future.

kind regards
Kayliegh
Customer Care- Protyre

Rated 5 out of 5 stars

Great service, very professional

The team who work there are always very professional. They give you all the necessary information and will explain everything to customers. My experience is that my car is always, worked on with in the timeframe that they have given me. Fantastic customer service. Thank you all.

January 6, 2026
Protyre Autocare - Cardiff Canton logo

Reply from Protyre Autocare - Cardiff Canton

Hello Simone,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Cardiff Canton branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Go here for your tyres!

Always explain my options, never feel like I’m being ripped off and always do what they say they’re going to. Honestly never had a bad experience here!

January 6, 2026
Protyre Autocare - Cardiff Canton logo

Reply from Protyre Autocare - Cardiff Canton

Hello Philippa,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Cardiff Canton branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 1 out of 5 stars

Inflated Repair Bill

Went here for an MOT when my regular one shut down. The car failed on fractured coil springs for which they wanted £380 to repair. Also gave an advisory on 'alignment of braking system' which would cost £200. Took it to another garage who confirmed coil spring fault but only charged £170! There was no mention of the braking issue when it went through the MOT.

December 30, 2025
Protyre Autocare - Cardiff Canton logo

Reply from Protyre Autocare - Cardiff Canton

Dear Customer,

Thank you for bringing this to our attention and we are sorry to hear that you are unhappy with your recent experience. 

We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you. 

We apologise for any inconvenience that may have been caused.

Kindest regards,
Georgia
Customer Care - Protyre

Rated 5 out of 5 stars

Got 2 new tyres and tracking done on…

Got 2 new tyres and tracking done on the front end. Great service as usual. Been getting my car tyres from here for years, always found the service in this place much better than anywhere else.

December 23, 2025
Protyre Autocare - Cardiff Canton logo

Reply from Protyre Autocare - Cardiff Canton

Hello,

We're happy to hear that you consistently receive great service from us! We appreciate your continued support.

Best regards,
Eddie
Customer Care - Protyre

Rated 5 out of 5 stars

Best Garage I know

These guys are honest, decent, reliable, helpful, kind and trustworthy, things that can be hard to find in the motor industry. If I could give them 10 stars, I would. Thoroughly recommended.

December 17, 2025
Rated 5 out of 5 stars

Good customer service

December 17, 2025
Protyre Autocare - Cardiff Canton logo

Reply from Protyre Autocare - Cardiff Canton

Dear Matt Sweeney,

Thank you for sharing the positive experience you had with our team at the Cardiff Canton branch.

We’re delighted to hear that you received great service, and we truly appreciate your kind words.

We look forward to welcoming you again in the future.

Kind regards,
Kayleigh
Customer Care – Protyre

Rated 5 out of 5 stars

Polite & helpful staff

Polite & helpful staff! Job done on time

August 13, 2025
Protyre Autocare - Cardiff Canton logo

Reply from Protyre Autocare - Cardiff Canton

Dear Probal,

We appreciate you taking the time to leave us this great review.

We're happy to hear that our team was helpful and the job was completed promptly at our Cardiff Canton branch.

We will look forward to welcoming you again in the future.

Kind regards
Kayliegh
Customer Care - Protyre

Rated 5 out of 5 stars

I went to Protyre on a Saturday…

I went to Protyre on a Saturday morning, they were very busy but still managed to replace my tyre. I always go there when I have a problem. The guys are always helpful and polite, highly recommend them.

December 10, 2025
Protyre Autocare - Cardiff Canton logo

Reply from Protyre Autocare - Cardiff Canton

Hello Rosemary,

We're happy to hear that we could assist you on Saturday morning. We appreciate you choosing us for your tyre needs and value your recommendation. It's great to know our team's helpfulness and politeness made a positive impact.

Best regards,
Eddie
Customer Care - Protyre

Rated 5 out of 5 stars

Amazingly helpful

They were fantastic and fixed my tyre so quick to save me getting a taxi to work and back to pick up. 10/10

December 10, 2025

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