Purchased four tyres and wheel alignment online with good discounts . Fitting was available 1 hour after purchase. When I arrived at protyre I was told an estimated time for Fitting which was spot on... See more
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I was booked in to have my tyres done through my lease company. The lease companies organisation was terrible. The pro tyre team were so patient and kind. They could have cancelled the booking (given... See more
Company replied
This was my first time using Protyre, and I was very impressed. I had my car serviced and MOT done, and the service was excellent from start to finish. John was welcoming, friendly, and incredibly hel... See more
Company replied
Easy Booking Process and works well. I arrived exactly on time for appointment, but had a to wait as they were running late. Work to be done was a Wheel Alignment & A/C check. All work was completed w... See more
Company details
About Protyre Autocare - Caterham
Written by the company
Written by the company
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Contact info
407 Croydon Road, Caterham, CR3 6PP, Caterham, Surrey, United Kingdom
- 01883 348609
4.7
Excellent
2K reviews
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Great service
Great service, price and attention to detail. John was very helpful when I called with a few issues with my car so highly recommend protyre.
May 5, 2026
Good company
Good company. Needed 2 new tyres that arent standard. Ordered them in and fitted them with no hassles. Really friendly and helpful staff with good and quick service. Booked a time and day and was all completed effortlessly. Would recommend them no problem.
May 13, 2026
Excellent service as usual
May 11, 2026
Job well done …
Booked for two new tyres and wheel alignment, was seen at the booking time and job well done
Thanks guys
May 11, 2026
Friendly and professional service
May 11, 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
They know what they did wrong and…
They know what they did wrong and corrected it after it was pointed out--hence 3 stars.
March 30, 2026
Reply from Protyre Autocare - Caterham
Dear Gary Skivington,
Thank you for bringing this to our attention. We are sorry to hear that you are unhappy with your recent experience.
We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you.
We apologise for any inconvenience that may have been caused.
Kindest regards,
Georgia
Customer Care - Protyre
Efficient service
Efficient service. Even though I called ahead, they made no fuss about accommodating me turning up later than my original appointment was.
May 6, 2026
Shout out to all the staff of Protyre…
Shout out to all the staff of Protyre Autocare - Caterham. They made my experience smooth and easy. I would recommend everyone to try their service and they will surely be done seamlessly.
May 4, 2026
if you planning to do you M.O.T there…
if you planning to do you M.O.T there be prepared to spend £300-400 per bulb. They will rip you off. They will find things that are not necessary for you to fix.I Personally got told for a plate bulb with boot switch for £209 and £100 to fit. i got the bulb along with the switch for £10 and it took me less than 20senconds to fit
May 4, 2026
Reply from Protyre Autocare - Caterham
Dear XXXX,
Thank you for your feedback We are sorry to hear that your recent visit to our Caterham branch has not been a positive one for you on this occasion.
We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Area Manager and they will be in touch as soon as they can to discuss this further.
We apologise for any inconvenience caused.
Kind regards,
Kayleigh
Customer Care - Protyre
very accommodating and professional
I had a reminder from Protyre that my MOT was due, a month before and I had forgotten to book. They fited me in for an MOT very quickly and did the service the following day. I was already aware that 2 tyres were near the limit and though it passed the MOT, they had my tyres, in stock, so I could replace them, Very good and customers are felt valued.
May 4, 2026
Excellent service as always from John
Excellent service as always from John, Peter, Mick, John Jr, Dean and Kevin!
May 1, 2026
Unprompted review
Always great at ProTyre Caterham
My 19 year old Daughter needed 2 front tyres on her Mazda, plus a wheel alignment to prevent the new tyres from being scrubbed.
She was nervous about going into a garage for the first time on her own, and we needed a tyre for my wife’s Merc anyway, so I went along.
The staff were friendly and courteous as always.
And it turned out that her alloy wheels had some corrosion by the tyre bead. They went ahead and dealt with that for her prior to fitting the tyres on a busy Saturday. And for no extra charge, only mentioning it once the problem had been dealt with.
As I said to her, THAT is why I go to ProTyre, even though it’s a mile or two further. They go the extra mile for their customers.
As a first time experience, I don’t think she could have asked for better.
April 29, 2026
Exceptional service from start to…
Exceptional service from start to finish. Arrived at 4 PM on a Friday without a booking after being turned away from other garages because it was to late in the afternoon.Protyre went above and beyond to help me out with a tracking problem as I had a long drive ahead even though it meant them closing late. Cannot recommend them enough.
April 29, 2026
Great service and experience
Friendly staff and very helpful with any questions. Efficient MOT and repairs done on the day.
April 8, 2026
Friendly efficient staff ,price fair
Friendly efficient staff ,price fair
Have used previously
April 22, 2026
Easy on line booking
Easy on line booking - garage staff so friendly and professional. Job done really well
April 22, 2026
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