Purchased four tyres and wheel alignment online with good discounts . Fitting was available 1 hour after purchase. When I arrived at protyre I was told an estimated time for Fitting which was spot on... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I was booked in to have my tyres done through my lease company. The lease companies organisation was terrible. The pro tyre team were so patient and kind. They could have cancelled the booking (given... See more
Company replied
This was my first time using Protyre, and I was very impressed. I had my car serviced and MOT done, and the service was excellent from start to finish. John was welcoming, friendly, and incredibly hel... See more
Company replied
Easy Booking Process and works well. I arrived exactly on time for appointment, but had a to wait as they were running late. Work to be done was a Wheel Alignment & A/C check. All work was completed w... See more
Company details
About Protyre Autocare - Caterham
Written by the company
Written by the company
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Contact info
407 Croydon Road, Caterham, CR3 6PP, Caterham, Surrey, United Kingdom
- 01883 348609
4.7
Excellent
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The company is very reliable
The company is very reliable, and truth worthy. I have no knowledge about car, I can only drive it and take it to the car wash. I rely on the company to maintain my car for my safety and the public. The staff are very approachable and the booking is always good
June 1, 2026
Super helpful and efficient.
June 1, 2026
No problems.
May 29, 2026
Air con recharge
Fantastic service from start to finish. The team were attentive, friendly, and genuinely caring — they even checked in to make sure my son, who wasn’t feeling well, had everything he needed. Really appreciated the kindness. Thanks, guys!
May 23, 2026
Great experience
All the staff were incredibly friendly, helpful and honest - I had a partial refund as I'd booked the car for the wrong A/C gas online.
May 29, 2026
Easy to book an appointment.
Easy to book an appointment.
Appointments available at short notice.
May 25, 2026
problem free visit
May 20, 2026
Happy customer but did have to wait 45…
Happy customer but did have to wait 45 mins to be seen for my appointment.
May 20, 2026
Excellent service as usual
Excellent service as usual. Really polite and friendly staff.
May 18, 2026
Only downside was the lack of somewhere…
Only downside was the lack of somewhere to sit when it was raining, otherwise it was all good
May 18, 2026
Excellent MOT service only downside…
Excellent MOT service only downside being the property rejuvenation meant there was no waiting area - surely could have been organised better?
May 18, 2026
Quick and great value
The fitter working on my car was helpful quick and polite what more could you ask for
May 18, 2026
Professional offered range of tyres
Professional offered range of tyres
Reception area being refurbished
No pressure selling
May 18, 2026
John at front desk provides good advice…
John at front desk provides good advice and willing to always offer best possible assistance.
March 10, 2026
Unprompted review
Great service as always staff very…
Great service as always staff very polite and helpful
May 11, 2026
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.