Fanstatic customer service from Peter and the team. Thank you very much; Also would like to note how clean and organised the workshop is too. Most impressive/ tidy / organised workshop I have ever see... See more
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Peter and the whole team were fantastic, from start to finish. Not only highly recommended, but moving forward will now be my go-to location for automotive needs.
Purchased four tyres and wheel alignment online with good discounts . Fitting was available 1 hour after purchase. When I arrived at protyre I was told an estimated time for Fitting which was spot on... See more
Company replied
This was my first time using Protyre, and I was very impressed. I had my car serviced and MOT done, and the service was excellent from start to finish. John was welcoming, friendly, and incredibly hel... See more
Company replied
Company details
About Protyre Autocare - Caterham
Written by the company
Written by the company
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Contact info
407 Croydon Road, Caterham, CR3 6PP, Caterham, Surrey, United Kingdom
- 01883 348609
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Quick Turn Around
Having spoken with the guys the day before, stating that I needed a very quick turn around. That's exactly what they did. I was able to get to my next destination virtually on time. Great work Protyre team....
Had m o t and a new tyre dealt with…
Had m o t and a new tyre dealt with quickly and professionally.
Friendly reception and servicing…
Friendly reception and servicing finished around time stated.Only regret is that the repair of the windscreen motor was not possible, but you did try to source another motor which your supplier was unable to acquire.
Good Service
Annual service and MOT. Good service with no hassle. Good communication. Second year here and will return as needed.
May use AI-assist with repliesRead more
Beware!!
The tyre ordering process went smoothly however when I came in to have them fitted I was told they hadn't arrived, a wasted journey! Went back a couple of days later to have the Tyres fitted, had to wait 1.5 hours, I went to see what was going on in the workshop only to find an apprentice attempting to jack up the car incorrectly and he had put my Locking wheel nut on the bonnet of my BMWZ4 fortunately there were no scratches, will never go there again

Reply from Protyre Autocare - Caterham
Great MOT experience
3rd year in a row I have used Protyre for my MOT. Service is always good, car is ready when they say and so far no work needed on my car.
Helpful thorough and reasonably speedy…
Helpful thorough and reasonably speedy service for a slow puncture repair.
Took my car in for an MOT and couldn’t…
Took my car in for an MOT and couldn’t fault the service at all. John or David on reception was incredibly polite, helpful, and hardworking — he didn’t stop answering the phone and still made time to help everyone. Service was absolutely first class. Would 100% recommend and will be back again.
Fantastic service
The staff are super friendly and they helped me find the right tyre for my car.
Will definitely use them again.
First Class Service from start to finish
Absolutely delighted with the service from the Team.
I was away at the beginning of the month and forgot that my MOT was due on the 28th. I knew that I needed to get my brake pads replaced, and despite being very last minute, John managed to find a slot for me and all was done on time
Job well done
I got a economical tyre, ordered in. Met appointed time and all went well. Staff were kindly.
Happily fitted me into a hectic schedule
You fitted in an early slot and all the…
You fitted in an early slot and all the people from reception to the work area were committed
A 5 star experience
John the manager gave a courtesy reminder call an hour prior to my appointment, nice touch. Arrived earlier and got seen to straight away. Excellent and clean reception area . Job done efficiently and on time.John explained in detail all work carried out and future advisory work. He also checked my battery and and fluid levels with no extra charge. Truly a genuine guy and was not trying to fool you with extra work. Very sharp service
Excellent service as always from John…
Excellent service as always from John and the team.
Great service and price
Excellent booking and communication. Superb service from professional staff.
Kept up to date of progress and contacted when completed.
Competitively priced.
Great local garage, and will definitely continue to use them.
Many thanks.
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