Fanstatic customer service from Peter and the team. Thank you very much; Also would like to note how clean and organised the workshop is too. Most impressive/ tidy / organised workshop I have ever see... See more
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Peter and the whole team were fantastic, from start to finish. Not only highly recommended, but moving forward will now be my go-to location for automotive needs.
Purchased four tyres and wheel alignment online with good discounts . Fitting was available 1 hour after purchase. When I arrived at protyre I was told an estimated time for Fitting which was spot on... See more
Company replied
This was my first time using Protyre, and I was very impressed. I had my car serviced and MOT done, and the service was excellent from start to finish. John was welcoming, friendly, and incredibly hel... See more
Company replied
Company details
About Protyre Autocare - Caterham
Written by the company
Written by the company
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Contact info
407 Croydon Road, Caterham, CR3 6PP, Caterham, Surrey, United Kingdom
- 01883 348609
4.7
Excellent
2K reviews
Asks customers to review
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John,
John,, the manager, booked me in over the phone, late in the day, changed my battery, even being under staffed, 👍🏻
January 5, 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Good service even with staff shortages…
Good service even with staff shortages due to Christmas holidays. I
January 2, 2026
Reply from Protyre Autocare - Caterham
Hello Customer,
We would like to thank you for sharing your feedback regarding the service you received at our Caterham branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Humble and helpful
Was caught In a pickle just before Christmas and sought the help of protyre. Really good team and accommodated to change my tyres even though there were a few short notices. Appreciate the help and service. And price on top of that!!!
December 24, 2025
Reply from Protyre Autocare - Caterham
Dear David Link,
We're happy to hear that your experience at our Caterham branch was fast and efficient!
Thank you for your positive feedback; we appreciate it very much.
We will look forward to welcoming you again in the future.
Kind regards
Kayliegh
Customer Care - Protyre
They were very good friend and helpful.
December 11, 2025
Great service as always. Merry Xmas
Great service as always and always go the extra mile to keep all safe and working correctly. Thank you and Merry Christmas
December 10, 2025
Reply from Protyre Autocare - Caterham
Dear DAVID K,
We're happy to hear that you consistently receive great service from our team at our Caterham branch.
We appreciate you acknowledging our commitment to safety.
Thank you for your positive feedback.
We will look forward to welcoming you again in the future.
Kind regards
Kayliegh
Customer care - Protyre
Great service as ever.
December 15, 2025
Thanks for changing brakes & discs at…
Thanks for changing brakes & discs at short notice.
November 19, 2025
Reply from Protyre Autocare - Caterham
Hello Mr Thomas,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Caterham branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Falken All season van tyres
Responded quickly to internet request. Easy to book and pay online. Falken All season van tyres fitted on time and working well.
December 10, 2025
Reply from Protyre Autocare - Caterham
Hello Roger,
We appreciate you sharing your positive experience! We're happy to hear that you found it easy to book and pay online, and that the tyres were fitted on time by the team in centre. Thank you for your feedback.
Best regards,
Eddie
Customer Care - Protyre
Great friendly and helpful service…
Great friendly and helpful service would get 5 stars but a few additional requests not completed not brought to my attention on collection
December 10, 2025
Very helpful team! I will recommend to anyone who needs car service abs MOT
Very helpful team!
December 8, 2025
Reply from Protyre Autocare - Caterham
Hello Tessa,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Caterham branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
I was kept informed all the time.
December 5, 2025
Reply from Protyre Autocare - Caterham
Hello Robert,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Caterham branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Amazing Service
Amazing service and John couldn't have been more helpful getting tyres sorted for our Renault Kadjar. (even though I had ordered the wrong ones)
November 29, 2025
Reply from Protyre Autocare - Caterham
Hello Mr Mann,
We would like to thank you for sharing your feedback regarding the service you received at our Caterham branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
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