Fanstatic customer service from Peter and the team. Thank you very much; Also would like to note how clean and organised the workshop is too. Most impressive/ tidy / organised workshop I have ever see... See more
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Peter and the whole team were fantastic, from start to finish. Not only highly recommended, but moving forward will now be my go-to location for automotive needs.
Purchased four tyres and wheel alignment online with good discounts . Fitting was available 1 hour after purchase. When I arrived at protyre I was told an estimated time for Fitting which was spot on... See more
Company replied
This was my first time using Protyre, and I was very impressed. I had my car serviced and MOT done, and the service was excellent from start to finish. John was welcoming, friendly, and incredibly hel... See more
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Company details
About Protyre Autocare - Caterham
Written by the company
Written by the company
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Contact info
407 Croydon Road, Caterham, CR3 6PP, Caterham, Surrey, United Kingdom
- 01883 348609
4.7
Excellent
2K reviews
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Having just had a blow out from pot…
Having just had a blow out from pot hole they had stock ,sorted and changed with in 30 mins,very polite staff and very reasonable price, “ Thank you”
December 3, 2025
Excelllent service
My son recommended me to Protyre in Caterham. Great job, reasonable price, very quick work. I will use them again.
November 27, 2025
May use AI-assist with repliesRead more
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Reply from Protyre Autocare - Caterham
Dear Joseph Chiaro,
We're happy to hear that you found our service friendly, efficient, and of good value at our Caterham branch.
Thank you for your positive feedback, we appreciate it.
We will look forward to welcoming you again in the future.
Kind regards
Kayliegh
Customer Care - Protyre
John at Protyre John is excellent and handled the…
John is excellent and handled the transaction efficiently and kept me informed
November 28, 2025
Reply from Protyre Autocare - Caterham
Hello Patrick,
We would like to thank you for sharing your feedback regarding the service you received at our Caterham branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Efficient and friendly team
Efficient and friendly team. Tyre easy to order and fitted as soon as I arrived :)
November 26, 2025
Good customer awareness and courtesy at…
Good customer awareness and courtesy at all times.
Pleasant experience from manager/staff. Ready to help getting back onto the road and destination.
Many thanks.
November 24, 2025
Protyre Caterham, Very easy process and great fitters.
Great staff, the booked appointment time was adhered to - good experience and with 4 cars in the family we will stick with these guys for the future.
November 19, 2025
Reply from Protyre Autocare - Caterham
Hello Paul,
We would like to thank you for sharing your feedback regarding the service you received at our Caterham branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Quick same day service
Quick same day service, helpful and friendly and very competitive pricing
November 17, 2025
Reply from Protyre Autocare - Caterham
Hello Carol,
We would like to thank you for sharing your feedback regarding the service you received at our Caterham branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Most competitive price in the area.
Most competitive price in the area.
Booked in and installed in timely manner. Staff were great especially John at the desk.
November 17, 2025
Reply from Protyre Autocare - Caterham
Hello Customer,
We would like to thank you for sharing your feedback regarding the service you received at our Caterham branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Both my visits.
Both my visits were successful. Excellent service and
relaxed atmosphere. I will use you again.
November 7, 2025
Reply from Protyre Autocare - Caterham
Hello James,
We would like to thank you for sharing your feedback regarding the service you received at our Caterham branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Quick and friendly
Quick and friendly
Fixed my tyre instead of just replacing it like most other bigger garages
Highly recommend
5 stars 🌟
November 12, 2025
Reply from Protyre Autocare - Caterham
Hello Tim,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Caterham branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
New Tyres
Protyre as usual were great. They gave great customer service as usual and the tyre fitters were 100% as usual. I am a returning customer and always use them for my tyres at all time
November 6, 2025
Reply from Protyre Autocare - Caterham
Hello Michael,
We appreciate you taking the time to share your positive experience. We're happy to hear that you consistently receive great customer service from the team in centre. We value your continued patronage!
Best regards,
Eddie
Customer Care - Protyre
Reply from Protyre Autocare - Caterham
Hello Kim,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Caterham branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Complicated clutch crisis handled with thought
The team worked rally hard to fix a challenging, intermittent fault and started with the basics to minimise the cost to us. As a result our car was fixed at the second stage of investigations (the first stage having been a complimentary investigation).
November 7, 2025
Reply from Protyre Autocare - Caterham
Hello Mrs Wakeham,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Caterham branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Great customer service
Great customer service, very efficient and excellent communication. Am well pleased with them
November 3, 2025
Reply from Protyre Autocare - Caterham
Dear mick bamford,
We're happy to hear you received excellent customer service at our Caterham branch !
It's great to know that our efficient service and communication met your expectations. Thank you!
We will look forward to welcoming you again in the future,
Kind regards
Kayliegh
Customer Care - Protyre
My car is driving smoothly since my…
My car is driving smoothly since my appointment.
November 7, 2025
Great Service
Great Service
Jon & all the machanics at Protyre Caterham have always been so keen to help, when I have visisted. They are happy to assist with the small jobs like changing a headlight bulb & replacing wipers blades, which I really appreciate and they don't think these small jobs are beneath them. Thank you Protyre!
October 15, 2025
Reply from Protyre Autocare - Caterham
Hello Customer,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Caterham branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
I rang beforehand
I rang beforehand, but you had the relevant tyre in stock, the replacement was sorted out straight away, and I couldn't ask for more
October 27, 2025
Reply from Protyre Autocare - Caterham
Hello William,
We would like to thank you for sharing your feedback regarding the service you received at our Caterham branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
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