Having had my AC regassed, there was a technical issue with taking payment. I was allowed to leave with my vehicle without making payment. I did return after the weekend and made full payment. I found... See more
Company replied
Location
Switch locationBath Road Industrial Estate, Chippenham, SN14 0AB Chippenham, Wiltshire, GB
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I arrived 10 minutes before booking and they took my car in immediately and finished the work within an hour. My air conditioning works great it's been almost a week and I can t complaint. Job well do... See more
Company replied
Booked for a service followed by a MOT. On advice four new tyres were fitted and balanced followed by a wheel alignment. As always advise is genuine and respectful. Everything has been executed with c... See more
Company replied
The staff were friendly and helpful. Work was carried out swiftly and effectively. Pricing was competitive. Also able to book an appointment quickly at a place and time convenient to me
Company replied
Company details
About Protyre Autocare - Chippenham
Written by the company
Written by the company
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Contact info
Bath Road Industrial Estate, Chippenham, SN14 0AB, Chippenham, Wiltshire, United Kingdom
- 01249 652170
4.6
Excellent
2K reviews
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Fixed my puncture for free and put the…
Fixed my puncture for free and put the new front tyres on the front of my car quickly.
April 28, 2026
I had my car booked in for a mot and it…
I had my car booked in for a mot and it was done at the appointed time with care. I felt safe while I was there and treated with respect. I was kept updated also
April 20, 2026
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Frustration with MOT
Booked MOT - failed - couldn’t do the work until a few days later and then couldn’t do the Re-MOT for another week because the MOT person was on holiday. Had to go to another garage to get it all done.
April 22, 2026
Reply from Protyre Autocare - Chippenham
Dear William Smart,
Thank you for bringing this to our attention. We are sorry to hear that you did not have a positive experience.
We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you.
Kind regards,
Eddie
Customer Care - Protyre
Took my car in for an aircon recharge
Took my car in for an aircon recharge, spent over an hour and a half for a job they said would take no more than an hour and they didn’t even get half away, had a leave for an emergency, spent 40mins on an error message but no one fixed, which is surprising because the place was quiet. Should have listened to others who recommended I avoid. Customer service don’t respond. Can’t recommend enough for anyone to stay away.
April 15, 2026
Reply from Protyre Autocare - Chippenham
Dear Peter,
Thank you for bringing this to our attention.
We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you.
Kind regards,
Eddie
Customer Care - Protyre
Very friendly and helpful
Very friendly and helpful . I was 15 minutes late for my appointment and they still accommodated me on the MOT service test . Thanks very much
April 15, 2026
MOT was carried out on time i
MOT was carried out on time in a courtious manner. Will use again.
April 9, 2026
On the day was great
On the day was great, no waiting around and mot done in a timely manner.
Knocked off one star as Protyre rearranged my booked appointment
April 13, 2026
Arrived with no appointment
Arrived at opening time - no appointment - with a rear puncture (no spare these days!) They booked me in for 9.00am. Took the car early and they identified the tyre was age-cracking and not suitable for repair. Selected two replacement tyres and these were fitted, balanced etc and vehicle check completed by about 9.30am. Excellent service as ever.
April 8, 2026
Job well done
Job well done.
Well mannered staff. I got two rear tyres replaced.
No marks on wheels, job done with precision.
Will come again. aka car reg: SL10UOG
April 10, 2026
Unprompted review
Good and friendly service
I was attended to on arrival at the garage.The front two tyres were replaced and checked the necessary things.
April 8, 2026
Very good MOT
Very good MOT. Easy to obtain an appointment on line and pay for the MOT at the same time. Car passed it's inspection with observations. The car is now 16 years old and the items will be remedied in its service. Thank you.
March 30, 2026
excellent service.
March 30, 2026
Quick and efficient
Quick and efficient. Showed me that problem and then replaced tyre with 15 mins.
March 25, 2026
MOT test
Appointment pre-booked, all work carried out on time. Polite and professional mechanic. Great job done.
March 18, 2026
Booked service and mot together
Booked service and mot together , excellent service throughout.
March 18, 2026
My wife was forced to buy two new tyres…
My wife was forced to buy two new tyres which we know was perished and had cracking but to told she couldn't drive away till they was done or they wouldn't let her go i had the tyres booked in somewhere else who i get a massive discount as i deliver their so many thanks for taking £400 of my wife... she only came on for two tyre sensors. This has been tried on me before over brake discs which were 0.05m under the limit and i got some bad attitude saying they couldn't let me leave,took it to my garage they looked and laughed and it passed mot months later
March 23, 2026
Reply from Protyre Autocare - Chippenham
Dear Customer,
Thank you for notifying us of your concerns.
We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you.
Kind regards,
Eddie
Customer Care - Protyre
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