Having had my AC regassed, there was a technical issue with taking payment. I was allowed to leave with my vehicle without making payment. I did return after the weekend and made full payment. I found... See more
Company replied
Location
Switch locationBath Road Industrial Estate, Chippenham, SN14 0AB Chippenham, Wiltshire, GB
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I arrived 10 minutes before booking and they took my car in immediately and finished the work within an hour. My air conditioning works great it's been almost a week and I can t complaint. Job well do... See more
Company replied
Booked for a service followed by a MOT. On advice four new tyres were fitted and balanced followed by a wheel alignment. As always advise is genuine and respectful. Everything has been executed with c... See more
Company replied
The staff were friendly and helpful. Work was carried out swiftly and effectively. Pricing was competitive. Also able to book an appointment quickly at a place and time convenient to me
Company replied
Company details
About Protyre Autocare - Chippenham
Written by the company
Written by the company
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Contact info
Bath Road Industrial Estate, Chippenham, SN14 0AB, Chippenham, Wiltshire, United Kingdom
- 01249 652170
4.6
Excellent
2K reviews
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Reply from Protyre Autocare - Chippenham
Hello Bridget,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Chippenham branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
I was quoted £148 for a tyre for my vw…
I was quoted £148 for a tyre for my vw polo this morning. Black circles quote same tyre fully fitted £119. Also checked this morning for my vw Passat for tyres at Bathwick tyres £170 per tyre. Black circles £130 per tyre fully fitted and choice of garages to have them fitted in chippenham. so check first.Saving £160 for four tyres.After I checked prices felt I was trying to be ripped off by Bathwick Tyres Chippenham. Won't go there again ever.
August 5, 2026
Unprompted review
Reply from Protyre Autocare - Chippenham
Dear Judith Salter,
Thank you for notifying us of your concerns.
We would really appreciate the opportunity to follow this up with you; therefore, if you wouldn't mind emailing us at customerrelations@protyre.co.uk providing us with your vehicle registration and contact number, a team member will then be in touch.
Kindest regards,
Georgia
Customer Care - Protyre
Trusting
Having had my AC regassed, there was a technical issue with taking payment. I was allowed to leave with my vehicle without making payment. I did return after the weekend and made full payment. I found the team to be professional and accommodating. Thank you for great service.
July 31, 2026
Reply from Protyre Autocare - Chippenham
Hello Peter,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Chippenham branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Great service
The staff were friendly and helpful. Work was carried out swiftly and effectively. Pricing was competitive.
Also able to book an appointment quickly at a place and time convenient to me
July 20, 2026
Reply from Protyre Autocare - Chippenham
Hello,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Best regards,
Eddie
Customer Care - Protyre
Reply from Protyre Autocare - Chippenham
Hello Gary,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Chippenham branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Excellent customer service
Excellent customer service, staff are friendly, helpful polite, very professional. Would recommend to others.
July 29, 2026
Reply from Protyre Autocare - Chippenham
Dear Lisa,
We would like to thank you for sharing your feedback regarding the excellent service you received at our Chippenham branch.
We take customer service very seriously and are delighted that our team delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
We will look forward to welcoming you again in the future.
Kind regards
Kayliegh
Customer care - Protyre
I arrived 10 minutes before booking and…
I arrived 10 minutes before booking and they took my car in immediately and finished the work within an hour. My air conditioning works great it's been almost a week and I can t complaint. Job well done ✅
July 24, 2026
Reply from Protyre Autocare - Chippenham
Hello Mr Giacomoni,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Chippenham branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
If I didn't have to chase for a partial…
If I didn't have to chase for a partial refund 4 days after my visit I would have given 4 stars. It's bad customer service when you have to call them. Apart from that, the service was good
July 24, 2026
Reply from Protyre Autocare - Chippenham
Dear Sarah Giddings ,
Thank you for your feedback . We are sorry to hear that your recent visit to our Chippenham branch has not been a positive one for you on this occasion due to the wait time on your refund.
We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Manager and they will be in touch as soon as they can to discuss this further.
We apologise for any inconvenience caused.
Kind regards,
Kayleigh
Customer Care - Protyre
Very good service and a right price for…
Very good service and a right price for my new tyre
July 22, 2026
Reply from Protyre Autocare - Chippenham
Hello Brian,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Chippenham branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
all okay every thing went to plan
July 20, 2026
Reply from Protyre Autocare - Chippenham
Hello Steve,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Chippenham branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Got a puncture from hitting a pothole…
Got a puncture from hitting a pothole so had to visit as an emergency.
Fitted me in & replaced the tyre in good time.
Helpful & efficient, gave me the options available.
July 15, 2026
Reply from Protyre Autocare - Chippenham
Hello Customer,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Chippenham branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Quick and easy ,with no fuss.
July 20, 2026
Reply from Protyre Autocare - Chippenham
Hello Simon,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Chippenham branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Chippenham
Hello Customer,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Chippenham branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Squeezed me in on a very hot day
Squeezed me in on a very hot day to fir the one tyre I needed to pass the MOT the next day.
July 17, 2026
Reply from Protyre Autocare - Chippenham
Hello Customer,
We would like to thank you for sharing your feedback regarding the service you received at our Chippenham branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Simple and quick food decent job.
July 15, 2026
Reply from Protyre Autocare - Chippenham
Hello Mr Boulton,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Chippenham branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Fast and precise tyre service
Fast service, fair prices and precise fitting. The tyres are perfect. I’ll definitely come back.
July 13, 2026
Booked for a service followed by a MOT
Booked for a service followed by a MOT. On advice four new tyres were fitted and balanced followed by a wheel alignment. As always advise is genuine and respectful. Everything has been executed with courtesy and skill. Very pleased with all the helpful staff and reasonable costs.
July 9, 2026
Reply from Protyre Autocare - Chippenham
Hello David,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Chippenham branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Used Protyre Chippenham many times now…
Used Protyre Chippenham many times now and always a great service every time.
Unfortunately this last occasion I booked via phone and apparently spoke directly to HQ as opposed to the Chippenham branch which was fine but when I turned up for the 15:30 appointment on that day I hadn’t actually been booked in by HQ & the guys at the Chippenham branch weren’t expecting me but to their credit they put me a new tyre on anyway. The tyre I asked for was a Bridgestone Potenza and when I got home realised it was a Bridgestone Turanza that had been fitted and not the Potenza I had asked for. Had this not happened would of been a 5star review as usual.
July 13, 2026
V good customer services and pleasant…
V good customer services and pleasant helpful staff
July 10, 2026
Reply from Protyre Autocare - Chippenham
Hello Penny,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Chippenham branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Chippenham
Hello John,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Chippenham branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
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