I had to wait a little bit longer to get my car wheel alignment done but the waiting room is warm and comfortable and the free coffee more than made up for the longer wait. Staff kept me informed and... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
I had to wait a little bit longer to get my car wheel alignment done but the waiting room is warm and comfortable and the free coffee more than made up for the longer wait. Staff kept me informed and... See more
Company replied
Booked in the following week after popping in for tyre and wheel advisory following an MOT. The team were welcoming, advised of process and waited for an outcome. I was kept up to date the whole tim... See more
Company replied
Efficient service from the Stanway garage, had 2.30 appointment, enquired just after lunch if I could come in earlier, service phoned back to say yes as awaiting a customer to return call. Got the... See more
Company replied
Unlike Kwikfit or Formula1 they manage their bookings so that you are not left waiting all day or have to leave the car for hours on end.
Company replied
Written by the company
Written by the company
Unit 1 Westside Centre, Stanway, CO3 8PH, Colchester, Essex, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Clutch pedal went and I called straight away only had to wait a few hours on the day my car was done was back on the road in less than 24hrs altogether thanks to these guys

Reply from Protyre Autocare - Colchester

Reply from Protyre Autocare - Colchester
Thanks for sorting out my old Smart Cabriolet (again) and keeping a classic car on the road.
Great advice, great service and keen parts prices.
They only booked in part of what I had asked for then once finished I had to return as the string wheel was a quarter turn out

Reply from Protyre Autocare - Colchester
The service on my car was carried out professionally and handed back to me in good condition, the staff Jake and Amy were professional and very informative as well as friendly. I will certainly be recommending Protyre Autocare to my friends. Thank-you Jake, Amy also staff who actually carried out the work on my car.
Very happy with the service, got all 4 tyres replaced as well as wheel alignment. Pleased with the price, it was a lot cheaper with Protyre than it was going through my dealership. I booked online and they had a discount code for the wheel alignment. The women at the front desk was lovely, and called to confirm my car was ready to collect. The job was completed in under an hour and I was very satisfied. Would 100% use again.
No appointment, got on it straight away, explained the issue and resolved it that day.
Very competitively priced. Good service with friendly reception staff.
Had two front tyres replaced at a very good price point, especially as I took advantage of the "£20 off when purchasing two tyres" offer which was there at my time of purchase. I also took up the offer of having the tracking done at a 50% discounted price.
What I found impressive was the range of tyres offered. Other outlets typically offer between 2 and 5 options but here the choice was immense. I did a bit of tyre research before purchasing and decided against going for the budget option, (which actually would probably have been ok for my little hatchback). I went for something a bit more "mid range" which did not work out much more expensive than the budget option at other outlets once the discount had been applied.
Overall very pleased and would definitely use this company again.
super helpful, great service & super quick too. WOuld recommen them highly to others & definitely use them in the future too
The staff are good at telling you when they can get your car in for the repairs , And they are quick to get it done in a small time frame.
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.