Protyre Autocare - Colchester Reviews 

1,614
TrustScore 4.5 out of 5

4.7

Unit 1 Westside Centre, Stanway, CO3 8PH Colchester, Essex, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 4 out of 5 stars

Overall you provided a good service especially, when a warning light came up on the dashboard when driving away, you made sure every thing was OK and got the said warning light removed. However I was... See more

Rated 5 out of 5 stars

I had a great experience here and didn't even spend any money! I booked an aircon regas on Groupon thinking we have had our car 9 years and it has never been regassed! After leaving it with them and e... See more

Company replied

Rated 5 out of 5 stars

I do usually go to protyre for the convenience of it being so close to where I live. I have had MOTs done, Servicing, tyre changed and honestly, i cannot fault them. I woke up the other day and not... See more

Company replied

Rated 5 out of 5 stars

Steve and his team couldn't be more customer focused. I had a blow out in appaulling weather conditions on Saturday (15/09/25), but despite being really busy they made time to replace both front tyres... See more


Company details

  1. Tire Shop
  2. Brake Shop
  3. Car Battery Store
  4. Car Inspection Station
  5. Car Service
  6. Wheel Alignment Service

Written by the company

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Contact info

  • Unit 1 Westside Centre, Stanway, CO3 8PH, Colchester, Essex, United Kingdom

  • 01206 210245

4.7

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(1,614)

35,357 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Recommend

I had a puncture and everyone was very helpful - from the first call to check for stock through to fitting, everyone was helpful, informative and provided great service.

March 11, 2026
Rated 5 out of 5 stars

Good quick service

Got a flat tyre, took it in and they took it off showed me the problem and replaced it there and then. In and out in 40 minutes

February 20, 2026
Rated 1 out of 5 stars

Very Disappointed

Booked for my tyre to be changed through Blackcircles.com. Was given a 9am slot which I accepted. Then I get an email to say 9am is not available anymore. I then get offered a choice of a different time so I choose 10am. I get an email confirming my slot at 10am. I even get a reminder email of my 10am slot. Get to the garage and they don't have me down for the 10am slot!!!! No record of the 10am even though I showed them the email confirming my 10am slot! Very disappointing and frustrating!

February 19, 2026
Unprompted review
Protyre Autocare - Colchester logo

Reply from Protyre Autocare - Colchester

Dear Sanjit Daby,

Thank you for notifying us of your concerns.

We would really appreciate the opportunity to follow this up with you; therefore, if you wouldn't mind emailing us at customerrelations@protyre.co.uk providing us with your vehicle registration and contact number, a team member will then be in touch.

Kindest regards,
Georgia
Customer Care - Protyre

Rated 5 out of 5 stars

Been using pro tyre for 8 years

Been using pro tyre for 8 years. This year my wife’s van failed MOT with about 8 problems. First time. Was sceptical at first, but started replacing parts and realised that the person who checked it was so good and thorough that I am grateful that such a good job was done. YL12BDO

February 7, 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look