Protyre Autocare - Crewe Reviews 280

TrustScore 4.5 out of 5

4.7

64 Nantwich Road, CW2 6AL Crewe, England, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Easy to book, reasonable prices. Very efficient service provided by welcoming staff, who take control and deal with your vehicle effectively and timely.

Rated 5 out of 5 stars

Efficient,very helpful and polite. Within 10 minutes of arriving at the garage my car was on the ramp and getting a full inspection underneath. The problems were quickly diagnosed and explained to me... See more

Rated 5 out of 5 stars

I had four tyres replaced on my BMW, which is my pride and joy and is maintained immaculately. Mark, the fitter carried the work out with the greatest of care to ensure that there were no blemishes... See more

Rated 5 out of 5 stars

Excellent customer service. Had an issue with a slow puncture on a tyre that was only 4 months old. I had spoken to my usual service centre who said that the only resolution was a to get a replaceme... See more


Company details

  1. Tire Shop
  2. Brake Shop
  3. Car Battery Store
  4. Car Inspection Station
  5. Car Service
  6. Wheel Alignment Service

Written by the company

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Contact info

  • 64 Nantwich Road, CW2 6AL, Crewe, England, United Kingdom

  • 01270 419222

4.7

Excellent

TrustScore 4.5 out of 5

280 reviews

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Rated 5 out of 5 stars

Great fast efficient service friendly…

Great fast efficient service friendly staff

June 24, 2026
Protyre Autocare - Crewe logo

Reply from Protyre Autocare - Crewe

Hello Ellen,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Crewe branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Easy to book

Easy to book, reasonable prices. Very efficient service provided by welcoming staff, who take control and deal with your vehicle effectively and timely.

May 29, 2026
Rated 1 out of 5 stars

Be prepared to buy tyres regardless of how new yours are!

Be ready to buy atleast 2 new tyres eveeytime you go in for an mot! They will fail your MOT and make out the car is dangerous regardless of how new your tyres are! Been to them twice for an mot and exactly thesame story!

May 6, 2026
Protyre Autocare - Crewe logo

Reply from Protyre Autocare - Crewe

Dear M A, 

Thank you for your feedback We are sorry to hear that your recent visit to our Crewe branch has not been a positive one for you on this occasion.

We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Area Manager and they will be in touch as soon as they can to discuss this further.

We apologise for any inconvenience caused.

Kind regards,
Kayleigh
Customer Care - Protyre

Rated 3 out of 5 stars

My car was booked in for MOT & Service…

My car was booked in for MOT & Service at 9:30. I got a call gone 3:00 to advise that my car had failed it's MOT as I needed two new tyres, which they didn't have and to advise that they would need to keep the car until the Monday. They also advised that they were still yet to carry out the service.
I was advised that the cost was £65 per tyre, but I was charged £170. (I think the extra charge was for balancing) which I feel should have been advised at the time.

March 27, 2026
Protyre Autocare - Crewe logo

Reply from Protyre Autocare - Crewe

Dear Rebecca Cooper,

Thank you for bringing this to our attention. We are sorry to hear that you did not have a positive experience. 

We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you. 

Kind regards,
Eddie
Customer Care - Protyre

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