Protyre Autocare - Crewe Reviews 

319
•
TrustScore 5 out of 5

4.8

64 Nantwich Road, CW2 6AL Crewe, England, GB

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Rated 4 out of 5 stars

Very good tyres fitted and wheel tracking completed within an hour. I did have to ask the staff for the return of that nuisance object the locking wheel nut!

Rated 5 out of 5 stars

Bought 2 new tyres in June, and one generated a slow puncture 3 months later due to a pinprick hole in the side wall. Although I had run the tyre flat they replaced the tyre at a substantial discount... See more

Company replied

Rated 5 out of 5 stars

Dropped the car off, gave a time it would be ready, quick and efficient service by the staff who are very polite, booking it in for MOT very easy on the website

Company replied

Rated 5 out of 5 stars

Front discs and pads replaced. Matt gave me a very good price for quality discs and pads for my Kia Sorento, great job done and they phoned me when the car was ready. First class honest service, t... See more

Company replied


Company details

  1. Tire Shop
  2. also in
  3. Brake Shop
  4. Car Battery Store
  5. Car Inspection Station
  6. Car Service
  7. Wheel Alignment Service

Written by the company

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Contact info

  • 64 Nantwich Road, CW2 6AL, Crewe, England, United Kingdom

  • 01270 419222

4.8

Excellent

TrustScore 5 out of 5

319 reviews

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4.8

All reviews

(319)

33,081 reviews in the last 12 months

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Rated 5 out of 5 stars

Great staff

Great staff. I rang to see if they had time to fit 2 new tyres Tuesday afternoon. Within 40 minutes my car had new tyres! I would not go any where else.Thank you

January 6, 2026
Rated 5 out of 5 stars

Very Good

Very good, quick service. Would use again.

December 10, 2025
Protyre Autocare - Crewe logo

Reply from Protyre Autocare - Crewe

Hello Ben,

We appreciate you taking the time to leave us this five-star review. We're happy you were pleased with our service and would use us again.

Best regards,
Eddie
Customer Care - Protyre

Rated 5 out of 5 stars

Pleasant experience

Very pleasant young man served me price he quoted price I paid

November 24, 2025
Protyre Autocare - Crewe logo

Reply from Protyre Autocare - Crewe

Hello Mr Bergin,

We're happy to hear that you had a positive experience and that you were satisfied with the service you received. Thank you for your feedback!

Best regards,
Eddie
Customer Care - Protyre

Rated 5 out of 5 stars

Professional service

Professional service, friendly staff and a job well done.

November 19, 2025
Protyre Autocare - Crewe logo

Reply from Protyre Autocare - Crewe

Hello Ricardo,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Crewe branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Easy to book a slot for the work

Easy to book a slot for the work. Good choice of tyres at competitive price and the job is carried out professionally.
The work is carried out within the time frame given and there is nothing not to like about the process.

November 3, 2025
Protyre Autocare - Crewe logo

Reply from Protyre Autocare - Crewe

Hello,

We appreciate you sharing your positive experience. It's great to hear that you found it easy to book, had a good selection of competitively priced tyres, and that the service was professionally completed.

Best regards,
Eddie
Customer Care - Protyre

Rated 5 out of 5 stars

I booked my air con regas online

I booked my air con regas online, it was very easy. I arrived at the garage and was seen straight away and my car was being worked on within 5 minutes of my arrival. Clear communication with staff and my car was done in under an hour. Brilliant service.

October 29, 2025
Protyre Autocare - Crewe logo

Reply from Protyre Autocare - Crewe

Hello Customer,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Crewe branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Recommended

Great team 😊

October 8, 2025
Protyre Autocare - Crewe logo

Reply from Protyre Autocare - Crewe

Dear Justyna Worotynska

We appreciate you taking the time to share your positive experience you had with our team at our Crewe branch.

we are so glad you found our team helpful and friendly!

We will look forwards to welcoming you again in the future,
Kind regards
Kayliegh
Customer care - Protyre

Rated 5 out of 5 stars

Smooth process start to finish 👏

Smooth process start to finish 👏

October 6, 2025
Protyre Autocare - Crewe logo

Reply from Protyre Autocare - Crewe

Hello Dave,

We're glad you found the process smooth from beginning to end. Thank you for sharing your positive experience with us!

Best regards,
Eddie
Customer Care - Protyre

Rated 5 out of 5 stars

Excellent service from the guys

Excellent service from the guys
And a great price for the tyres

October 4, 2025
Protyre Autocare - Crewe logo

Reply from Protyre Autocare - Crewe

Hello Craig,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Crewe branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Quick and prompt

Had 4 tires replacement. Good pirices for the quality

October 4, 2025
Protyre Autocare - Crewe logo

Reply from Protyre Autocare - Crewe

Hello Mr Matusoiu,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Crewe branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

It was done really quickly and the…

It was done really quickly and the staff were polite

September 17, 2025
Protyre Autocare - Crewe logo

Reply from Protyre Autocare - Crewe

Dear Chris Lewis

We appreciate you taking the time to leave us this five-star review! We're happy to hear that our staff at our Crewe branch were polite and quick.

We will look forward to welcoming you again in the future.
Kind regards
Kayliegh
Customer care - Protyre

Rated 1 out of 5 stars

Crewe branch I bought two run flat tyres for my…

I bought two run flat tyres for my Mercedes on the website at the price of £234.62 (half price tracking), they rang me after they had the car for two hours saying it does not use run flat tyres, i said ok what tyres do you have they said Royal Explorer at £90 each, i said ok fit them, they said they would refund the £234.62, when i went to collect the car i paid the new bill of £232.37, and took the car away. When i looked at the invoice they sent me a couple of day later by email they had given me the cheapest tyres they had at £60.06 each, charged me full price for the tracking to be done and every extra they could to bring the bill up to £232.57, all most the same as the original bill, so basically they sold me the cheapest budget tyres of £120.12, for the same price of midrange tyres i originally ordered for maximum profit...
I feel i was ripped off

September 8, 2025
Protyre Autocare - Crewe logo

Reply from Protyre Autocare - Crewe

Dear Gary Turner,

Thank you for notifying us of your concerns regarding the cost. 

We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you. 

Kind regards,
Eddie
Customer Care - Protyre

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