Protyre Autocare - Crewe Reviews 

296
TrustScore 5 out of 5

4.8

64 Nantwich Road, CW2 6AL Crewe, England, GB


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Rated 5 out of 5 stars

My first visit to Protyre in Crewe, was really positive. I was seen at my allocated time slot, 2 tyres fitted quickly and when I asked if they could check all my tyre pressures it wasn’t a problem at... See more

Company replied

Rated 5 out of 5 stars

All good using them another time and always great and friendly staff. Highly recommend Crewe staff! Will pop round shortly for ac regas.

Company replied

Rated 5 out of 5 stars

Excellent service from start to finish. I booked my MOT in advance, and everything was quick and well organised. I was seen on time with very little waiting. The staff were friendly, professional and... See more

Company replied

Rated 5 out of 5 stars

Absolutely brilliant service. Went for Mot, They managed to do the work that needed to done for a pass at the same time. The staff were amazing. Customer service at its finest. And great price for the... See more

Company replied


Company details

  1. Tire Shop
  2. Brake Shop
  3. Car Battery Store
  4. Car Inspection Station
  5. Car Service
  6. Wheel Alignment Service

Written by the company

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Contact info

  • 64 Nantwich Road, CW2 6AL, Crewe, England, United Kingdom

  • 01270 419222

4.8

Excellent

TrustScore 5 out of 5

296 reviews

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4.8

All reviews

(296)

34,393 reviews in the last 12 months

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Rated 4 out of 5 stars

Good but could do better

I booked an appointment and paid on line, great and easy to do. When I turned up the following day on time for my appointment I had to wait half an hour before my tyres were fitted as I was told they were short staffed. I was in a hurry as I had a long journey planned so was a little unhappy. Someone could have phoned or text to let me know. However, apart from this I am happy with the work and the tyres.

October 18, 2023
Rated 5 out of 5 stars

Efficient an speedy service

Was in for a service an m.o.t. Was done well before the time, called with a fail on m.o.t but had recommended another garage to do the work. Had work done an they fitted me in to retest an a pass. Great service an will recommend

September 27, 2023
Rated 1 out of 5 stars

Work without thinking and listening!

I ordered 2 new Goodyear tires. They had to put them on the rear wheels and then move them to the front and the front ones I bought from you last year put them in the back. Instead, they removed the front new tires and drilled them with a drill, and left the rears, which were badly worn under 1.6mm. How is it possible to destroy new tires and leave the old tires that are clearly for disposal?!!

September 20, 2023
Protyre Autocare - Crewe logo

Reply from Protyre Autocare - Crewe

Dear Mrs Iv,

Thank you for leaving us a review and for bringing this matter to our attention. 

We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you.

Kind regards,
Eddie
Customer Care - Protyre

Rated 5 out of 5 stars

Great service

Friendly, helpful team, great value for money and fabulous service. I will definitely be using this garage again and will recommend to friends/family.

September 16, 2023
Rated 5 out of 5 stars

No pressure.

Without going into too much detail, they could have gone for a hard sell on something but they didn't and I appreciated that. As a consequence they got extra business from me. Always pleasant and reasonably priced.

September 12, 2023
Rated 5 out of 5 stars

Excellent

Great service, quickly and pleasantly done at a reasonable. Can't fault them in any way,.

August 22, 2023

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