Protyre Autocare - Crewe Reviews 

293
TrustScore 5 out of 5

4.8

64 Nantwich Road, CW2 6AL Crewe, England, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

All good using them another time and always great and friendly staff. Highly recommend Crewe staff! Will pop round shortly for ac regas.

Company replied

Rated 5 out of 5 stars

My first visit to Protyre in Crewe, was really positive. I was seen at my allocated time slot, 2 tyres fitted quickly and when I asked if they could check all my tyre pressures it wasn’t a problem at... See more

Company replied

Rated 5 out of 5 stars

Excellent service from start to finish. I booked my MOT in advance, and everything was quick and well organised. I was seen on time with very little waiting. The staff were friendly, professional and... See more

Company replied

Rated 5 out of 5 stars

Absolutely brilliant service. Went for Mot, They managed to do the work that needed to done for a pass at the same time. The staff were amazing. Customer service at its finest. And great price for the... See more

Company replied


Company details

  1. Tire Shop
  2. Brake Shop
  3. Car Battery Store
  4. Car Inspection Station
  5. Car Service
  6. Wheel Alignment Service

Written by the company

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Contact info

  • 64 Nantwich Road, CW2 6AL, Crewe, England, United Kingdom

  • 01270 419222

4.8

Excellent

TrustScore 5 out of 5

293 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(293)

34,171 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Good Experience

I had a number of checks - tyres, tyre pressures, wheel alignment and brakes - carried out promptly and courteously. All fine, and no charge. I will be back!

October 2, 2024
Unprompted review
Rated 5 out of 5 stars

Crewe team great

Great service and help from the Crewe site.
Harry was very patient with me after I had a disaster and the alloy wheel had a hole blown in it.
No fuss and all sorted professionally

September 13, 2024
Unprompted review
Rated 5 out of 5 stars

full service

I had a full service on my car and the next day there where was an oil leak I went back and they had got a faulty seal on it which can happen they corrected the issue right away so tell the guys thank you

August 7, 2024
Rated 3 out of 5 stars

Poor service

I took my car for a silver service in June because the MOT was due in July. When I pick up the car I asked if the breaks were OK, yes was the reply. I returned in July for the MOT and it failed on front discs and pads needs replacing. I told the guy I was not happy with the service, he wasn't very helpful at all.

July 24, 2024
Protyre Autocare - Crewe logo

Reply from Protyre Autocare - Crewe

Dear Trevor Paley,

Thank you for reaching out to us.

We want to assure you that your concerns have been brought to the attention of our Area Manager. They will look into the matter at the centre and reach out to you as soon as possible.

Kindest regards,
Phoebie
Customer Care - Protyre

Rated 1 out of 5 stars

Absolutely terrible

Absolutely terrible

July 31, 2024
Protyre Autocare - Crewe logo

Reply from Protyre Autocare - Crewe

Dear Mr Locke,

Thank you for leaving us a review and we're sorry to hear that you did not have a positive experience. 

We can confirm that this has been raised with the Area Manager and he will be in touch with you in due course to discuss your experience in further detail. 

Kind regards,
Eddie
Customer Care - Protyre

Rated 5 out of 5 stars

2 front tyres

Staff were great, found crack in wheel gave me advice about sourcing wheel inc wheel nut pattern. Got replacement then took it down a week later to get tyre fitted and tracking done. All sorted. Thank you Protyre

July 24, 2024

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look