Protyre Autocare - Devizes Reviews 

992
•
TrustScore 5 out of 5

4.8

Unit 2, Sir Ralph Trade Centre, Hopton Road, SN10 2EU Devizes, Wiltshire, GB

•

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Rated 5 out of 5 stars

Very polite and friendly and professional knew what they were doing. Sorted my car in very quick time, 4 new tyres. even picked up on an issue that I can get sorted.

Rated 5 out of 5 stars

The staff at protyre literally cannot do enough.We have used them for home and work vehicles over the last few years and the service we receive is 2nd to none.The lady receptionist who works Saturdays... See more

Company replied

Rated 5 out of 5 stars

Called in to Protyre Devizes late Wednesday afternoon after discovering a nail in my rear tyre. They repaired it straightaway, and I was back on the road within 20 minutes. Excellent service, have u... See more

Company replied

Rated 5 out of 5 stars

Arrived early, and the car was taken for the test almost immediately. Waiting room, warm and comfortable seating. Passed Test. Looking forward to my next visit in a years time. Also get my tyres... See more

Company replied


Company details

  1. Tire Shop
  2. also in
  3. Brake Shop
  4. Car Battery Store
  5. Car Inspection Station
  6. Car Service
  7. Wheel Alignment Service

Written by the company

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Contact info

  • Unit 2, Sir Ralph Trade Centre, Hopton Road, SN10 2EU, Devizes, Wiltshire, United Kingdom

  • 01380 728461

4.8

Excellent

TrustScore 5 out of 5

992 reviews

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4.8

All reviews

(992)

33,166 reviews in the last 12 months

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Rated 5 out of 5 stars

I went in for four new tyres

I went in for four new tyres, very professional and quick service done in under a hour and on with my day.👍

August 11, 2025
Protyre Autocare - Devizes logo

Reply from Protyre Autocare - Devizes

Hello Jason​,

We would like to thank you for sharing your feedback regarding the service you received at our Devizes branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care - Protyre

Rated 5 out of 5 stars

Quick and easy job

They just got on with changing the tyre, quickly and efficiently, despite having no previous appointment.

July 28, 2025
Protyre Autocare - Devizes logo

Reply from Protyre Autocare - Devizes

Hello Elizabeth​,

We would like to thank you for sharing your feedback regarding the service you received at our Devizes branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care - Protyre

Rated 5 out of 5 stars

Highly recommended

The team at Devizes branch always goes the extra mile to support customers . I highly recommend them and expect to receive a professional service.

July 28, 2025
Protyre Autocare - Devizes logo

Reply from Protyre Autocare - Devizes

Hello,

We appreciate your high recommendation of our Devizes branch team. We're happy to hear that you consistently receive professional support and service from us. Thank you!

Best regards,
Eddie
Customer Care - Protyre

Rated 1 out of 5 stars

I stopped using your company when you…

I stopped using your company when you 1) overcharged me horribly.
2) told me I wouldn't get a cheaper quote. I did by nearly £100.
Unfortunately, forced back to using you, you've overcharged me again! Estimate of £120 turned into £209

July 16, 2025
Protyre Autocare - Devizes logo

Reply from Protyre Autocare - Devizes

Dear Madeleine, 

Thank you for notifying us of your concerns regarding the cost. 

We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you. 

Kind regards,
Eddie
Customer Care - Protyre

Rated 5 out of 5 stars

Had my air-conditioning changed and…

Had my air-conditioning changed and recharged. It was the cheapest at the time with their current offer.
Booked in and paid online, I arrived at the predetermined time and 45 minutes later job done. Lovely cool air in the current heat wave we are having .

July 9, 2025
Rated 1 out of 5 stars

Not impressed

I wasn't advised that the spark plugs needed changing and the car is running rough.
Seems the service was pretty cursory as they didn't even take it for a test drive. Not impressed for a £250 full service. For clarity, this was at the DEVIZES branch.

June 27, 2025
Protyre Autocare - Devizes logo

Reply from Protyre Autocare - Devizes

Dear Ian Silver ,

Thank you for contacting Protyre. We are sorry to hear that your recent visit to our Carlisle  branch has not been a positive one for you on this occasion.

We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Area Manager and they will be in touch as soon as they can to discuss this further.

We apologise for any inconvenience caused.

Kind regards,
Kayleigh
Customer Care - Protyre

Rated 5 out of 5 stars

Fantastic service all round

Fantastic service all round ! 😀 The website booking was easy to do . When I arrived I was greeted by the excellent lady behined the counter although the place was busy. The car was done in the agreed time and the fitter was very polite . Everyone had a smile on their face . The emailed car health report is an excellent bonus and goes that extra mile . Well done all !

June 25, 2025
Protyre Autocare - Devizes logo

Reply from Protyre Autocare - Devizes

Hello Mr Kearley,

We're happy to hear that you found the website booking easy to use and that you were greeted well upon arrival. It's great to know that the service was completed on time and that you appreciated the vehicle health report. Thank you for your positive feedback!

Best regards,
Eddie
Customer Care - Protyre

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