Pulled into Dentons around 12:30 on Saturday they were closing at 1, we had a warning light on the dashboard relating to tyres, they quickly identified the issue of a broken sensor within rear tyre an... See more
Company replied
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From the manager Mr Ritchie who's guidance and knowledge of his tyre products, which helped me with my choice of tyres to the fitters who completed the job on the car in a professional manner all lead... See more
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Great service, took the car to Protyre (formerly Dentons) near to closing time and without an appointment and they managed to fit the car in. Not sure if it could have waited over the weekend. Thanks... See more
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After complaint to Protyre Autocare Dumfries it was explained to me there had been a communication error between myself and the company. The manager contacted me and explained the error. I was then in... See more
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Company details
About Protyre Autocare - Dumfries
Written by the company
Written by the company
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Contact info
Annan Road, Dumfries, DG1 3JX, Dumfries, Scotland, United Kingdom
- 01387 254433
4.7
Excellent
1K reviews
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Excellent service
Very quick at sourcing my tyre ,fitted and balanced beautifully and tyre pressure correctly set and done in very quick time ,I have used Dumfries before and most certainly will again -Great Service .
May 25, 2026
Great customer service
Great customer service. Would have given 5 stars but website didnt say the above branch couldn't do wheel alignment if my vehicle had lane assist. Would recommend a little astrix and further information making customers aware before booking and paying for wheel alignment which branch could do it.
May 13, 2026
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Shocking!
Made an appointment online for 9am. Still had to wait 40 mins! They also forgot to do the tracking and had to be reminded. Drove away and they had not balanced the tires! Really shocking service
May 13, 2026
Reply from Protyre Autocare - Dumfries
Dear Tina Clark,
We appreciate you bringing this to our attention. We're sorry your appointment didn't run smoothly and that the service wasn't up to par on this occasion.
We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you.
Kind regards,
Eddie
Customer Care - Protyre
Helpful staff member
April 15, 2026
Great customer service
Great customer service, great prices on budget tyres, I have only used Denton Tyres for a long time
April 13, 2026
Booked and paid online
Booked and paid online. No delays, in and out quickly.
Staff thorough and pleasant.
April 6, 2026
Brilliant service
April 1, 2026
Tyres were left with different…
Tyres were left with different pressures and to much in 1 of them.
April 1, 2026
Reply from Protyre Autocare - Dumfries
Dear Mr Whiteside ,
Thank you for contacting Protyre. We are sorry to hear that your recent visit to our Dumfries branch has not been a positive one for you on this occasion.
We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Area Manager and they will be in touch as soon as they can to discuss this further.
We apologise for any inconvenience caused.
Kind regards
Kayliegh
Customer care - Protyre
Swift no nonsense service with a…
Swift no nonsense service with a quality reasonable price
March 27, 2026
The staff were efficient
The staff were efficient, polite and the job was completely quickly and my car left neat and tidy
March 25, 2026
Good price and service
March 23, 2026
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