Protyre Autocare - Exeter Reviews 

2,164
TrustScore 4.5 out of 5

4.7

5 Trusham Road, Marsh Barton, EX2 8NW Exeter, Devon, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Phoned around as you do for motorcycle tires, but for the same tire, fitted to my bike, they came back £120 cheaper than a well known dealership in Exeter!! Booked my slot, hour later off on some new... See more

Rated 5 out of 5 stars

Was recovered to the Exeter branch today having got a large piece of metal in my tyre!! The staff couldn’t have been nicer and even managed to squeeze me into an earlier cancellation than the booked t... See more

Company replied

Rated 5 out of 5 stars

You say exceptional,I agree,the guys at Exeter are and always have been since I have used them many times in the past 6/7yrsand are always very pleased with the results.very friendly so helpful,infor... See more

Company replied

Rated 5 out of 5 stars

always great guys and great service - explain matters clearly and never go OTT like some people. Been using them for 20 years now and HGHLY RECOMMEND - use the Protyre web to buy tyres as cheaper and... See more

Company replied


Company details

  1. Tire Shop
  2. Brake Shop
  3. Car Battery Store
  4. Car Inspection Station
  5. Car Service
  6. Wheel Alignment Service

Written by the company

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Contact info

  • 5 Trusham Road, Marsh Barton, EX2 8NW, Exeter, Devon, United Kingdom

  • 01392 412610

4.7

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(2,164)

34,491 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

always great guys and great service

always great guys and great service - explain matters clearly and never go OTT like some people. Been using them for 20 years now and HGHLY RECOMMEND - use the Protyre web to buy tyres as cheaper and then fit locally in Exeter

June 17, 2026
Protyre Autocare - Exeter logo

Reply from Protyre Autocare - Exeter

Hello Mark,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Exeter branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Motorbike MOT

Very pleased with the MOT for my motorbike yesterday evening. The technician kindly rectified a couple of small defects he discovered FOC. I would recommend Protyre Trusham Road, Exeter to other bikers.

June 16, 2026
Unprompted review
Protyre Autocare - Exeter logo

Reply from Protyre Autocare - Exeter

Hello Michael,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Exeter branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

A good and efficient job..

A good and efficient job..
thank
Jim Os

June 15, 2026
Protyre Autocare - Exeter logo

Reply from Protyre Autocare - Exeter

Hello Customer,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Exeter branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Great attitudes, great service ,availability of tyre.

Great attitudes great service

June 15, 2026
Protyre Autocare - Exeter logo

Reply from Protyre Autocare - Exeter

Hello Mr Phillips,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Exeter branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Excellent service and a great price.

Excellent service and a great price.

June 3, 2026
Protyre Autocare - Exeter logo

Reply from Protyre Autocare - Exeter

Hello Ian,

We appreciate your 5-star review. We are happy you were satisfied with our service and price. Thank you for your feedback!

Best regards,
Eddie
Customer Care - Protyre

Rated 5 out of 5 stars

New Michelin tyres on bike

New Michelin tyres on bike.
Spot on.
Thanks

June 8, 2026
Protyre Autocare - Exeter logo

Reply from Protyre Autocare - Exeter

Hello Robert,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Exeter branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

I needed a new rear tyre for my…

I needed a new rear tyre for my motorbike as I had a nail in it, so I ring Protyre and spoke to Craig who was most helpful, polite and professional. He was able to advise me what tyre would be best for my bike. So I dropped my bike off for the tyre to be done, again great friendly and professional service. The mechanic changed my tyre and gave me some advice about keeping my speed down for a couple hundred miles. I also got a great price on my new tyre. Great service from start to finish. Highly recommend Protyre Exeter.

June 8, 2026
Protyre Autocare - Exeter logo

Reply from Protyre Autocare - Exeter

Hello Mr Cox,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Exeter branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Searched out a motorcycle tyre for me…

Searched out a motorcycle tyre for me and ordered it in from a supplier. Kept in touch through this process and made me an appointment for tyre change. Tyre changed and they tensioned my drive chain too. Good customer service. Good communication. And free coffee!

June 6, 2026
Unprompted review
Protyre Autocare - Exeter logo

Reply from Protyre Autocare - Exeter

Hello Dan,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Exeter branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Protyre costs are reasonably priced

Protyre costs are reasonably priced , the staff are very friendly, and give a fantastic service .

June 8, 2026
Protyre Autocare - Exeter logo

Reply from Protyre Autocare - Exeter

Hello Andrew​,

We would like to thank you for sharing your feedback regarding the service you received at our Exeter branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

very good service

very good service

June 8, 2026
Protyre Autocare - Exeter logo

Reply from Protyre Autocare - Exeter

Hello Colin,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Exeter branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Amazing customer service, great team!

Fantasic customer service. Very welcoming and professional. Fast speedy service too. Would highly recommend this garage. Many thanks guys 🙏

June 8, 2026
Protyre Autocare - Exeter logo

Reply from Protyre Autocare - Exeter

Hello Peter​,

We would like to thank you for sharing your feedback regarding the service you received at our Exeter branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Great experience polite and obliging…

Great experience polite and obliging staff

June 5, 2026
Protyre Autocare - Exeter logo

Reply from Protyre Autocare - Exeter

Hello Carol,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Exeter branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Would definitely recommend

Outstanding service from start to finish , can’t recommend them enough.

June 3, 2026
Protyre Autocare - Exeter logo

Reply from Protyre Autocare - Exeter

Dear Customer,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at its best for all our customers. We are delighted to hear that you are happy with the service you received from the team at our Exeter branch.

We will look forward to welcoming you again in the future.

Kind regards
Kayliegh
Customer care - Protyre

Rated 5 out of 5 stars

MOT/Tyre Alignment, great service

I had an MOT and front tyre alignment, I received very friendly and polite service and was very happy with my results. Their prices are very reasonable and I was back on the road quickly. I would definitely recommend them and use them again!

May 29, 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look