Phoned around as you do for motorcycle tires, but for the same tire, fitted to my bike, they came back £120 cheaper than a well known dealership in Exeter!! Booked my slot, hour later off on some new... See more
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Was recovered to the Exeter branch today having got a large piece of metal in my tyre!! The staff couldn’t have been nicer and even managed to squeeze me into an earlier cancellation than the booked t... See more
Company replied
You say exceptional,I agree,the guys at Exeter are and always have been since I have used them many times in the past 6/7yrsand are always very pleased with the results.very friendly so helpful,infor... See more
Company replied
always great guys and great service - explain matters clearly and never go OTT like some people. Been using them for 20 years now and HGHLY RECOMMEND - use the Protyre web to buy tyres as cheaper and... See more
Company replied
Company details
About Protyre Autocare - Exeter
Written by the company
Written by the company
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Contact info
5 Trusham Road, Marsh Barton, EX2 8NW, Exeter, Devon, United Kingdom
- 01392 412610
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Vacuum tested my aircon system
Vacuum tested my aircon system. Apparently passed regassed. Halfway home and gas had ran out and blowing hot air. Brought car next day ran a vacuum test again and this time failed!!?! Couldn't find out where leak is as was told they dont have the means to. Was given a free regas after it was mended or a refund. I chose refund.
How to prevent this in future?? Maybe pressure testing kit instead of a vacuum test. Would have found the issue the first time. Also didn't get 25 per cent off as booked online. The option didn't come up to add it. Was told by garage I would have to speak to parent company as they are running the website and can only sort it with them!

Reply from Protyre Autocare - Exeter
Excellent service ,friendly staff…
Excellent service ,friendly staff ,always happy to help and nothing is to much trouble
Great honest garage
Always cheerful
Always cheerful, efficient, helpful and made welcome...
Also, whilst waiting to collect car, a comfortable seat and a nice cup of coffee free of charge from machine too.
What's not to like and certainly recommend
Linda Penney
They responded quickly and offered a…
They responded quickly and offered a fast appointment
Excellent service from the Marsh Barton…
Excellent service from the Marsh Barton branch at very short notice. Managed to squeeze us in after we had a flat tyre and we were back on the road with a brand new tyre within an hour.
Topped off by friendly service. Thanks!
Excellent service, friendly staff
I couldn’t fault the service I had from the guys at Protyre Marsh Barton Exeter. They were very friendly and accommodating. They went above and beyond what I expected and I have no hesitation in recommending them on price and service.
Many thanks guys,
The Rev!
The guys at the desk x
The guys behind the counter were amazing I think 3 of them plus the boss were brilliant with me can’t speak highly enough about them ,,, also sorted my tyres !!!!!
Extra charges at depot after ordering on line .
Paid for two tyres on line to be fitted at the depot that I have done several times before . When I dropped the bike off about 10 mins later I had a phone call and asked to pay extra £60 fitting charge. When I asked why they said there was a ongoing IT problem and it wasn't charged online so I replied if that's the case why haven't you sorted the problem rather than keep selling tyres and asking people to pay extra when they arrived .

Reply from Protyre Autocare - Exeter
Always cheerful and helpful
Always cheerful and helpful. They understand motorcycles and fit and balance properly.
Reasonable prices, good web site when it works
Helpful staff
The staff are always so helpful here. Price was good compared to other motorcycle tyres.
Good service all round
Very easy booking through website. Reminders by email and text. Price was very competitive. Job done on time and cheerful reception. Thank you
Always very helpful and informative
Always very helpful and informative
Excellent customer service
did the job properly very happy with…
did the job properly very happy with the service will go back again.
Just had some motorcycle tyres fitted…
Just had some motorcycle tyres fitted today, been using this branch now for a few years, Chris and the team are always very welcoming and very helpful.
Always great service from the guys
Always great service from the guys. Highly recommended.
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