The team contacted me after I had issues with my air-conditioning. While a specific fault was not found, it could not be fixed, but I was kept informed all the way by Craig, and I know he tried his b... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Phoned around as you do for motorcycle tires, but for the same tire, fitted to my bike, they came back £120 cheaper than a well known dealership in Exeter!! Booked my slot, hour later off on some new... See more
Company replied
Was recovered to the Exeter branch today having got a large piece of metal in my tyre!! The staff couldn’t have been nicer and even managed to squeeze me into an earlier cancellation than the booked t... See more
Company replied
You say exceptional,I agree,the guys at Exeter are and always have been since I have used them many times in the past 6/7yrsand are always very pleased with the results.very friendly so helpful,infor... See more
Company replied
Company details
About Protyre Autocare - Exeter
Written by the company
Written by the company
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Contact info
5 Trusham Road, Marsh Barton, EX2 8NW, Exeter, Devon, United Kingdom
- 01392 412610
4.7
Excellent
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Good service all round
Very easy booking through website. Reminders by email and text. Price was very competitive. Job done on time and cheerful reception. Thank you
May 18, 2026
Always very helpful and informative
Always very helpful and informative
Excellent customer service
May 8, 2026
did the job properly very happy with…
did the job properly very happy with the service will go back again.
May 8, 2026
Just had some motorcycle tyres fitted…
Just had some motorcycle tyres fitted today, been using this branch now for a few years, Chris and the team are always very welcoming and very helpful.
May 14, 2026
Unprompted review
Always great service from the guys
Always great service from the guys. Highly recommended.
March 9, 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Helpful, but dodgy billing practices.
They fixed a puncture and were helpful . However they added £5.00 to the bill as an environmental charge for disposal of a tyre. When I questioned this they said that it was company policy to charge everyone for disposal of an old tyre even if the tyre just need a repair. I have referred this to Trading Standards as I’m pretty sure you cannot routinely charge customers for a service they do not receive. Beware…. dodgy practices.
May 13, 2026
Reply from Protyre Autocare - Exeter
Dear Chris,
Thank you for bringing this to our attention. We are sorry to hear that you are unhappy with your recent experience.
We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you.
We apologise for any inconvenience that may have been caused.
Kindest regards,
Georgia
Customer Care - Protyre
Ross and the team deliver once again.
Ross and the team deliver once again.
Booked in and paid for a battery change via the website. Apparently the website gave me some iffy information and I’d ordered the wrong battery for my car. Fortunately the team identified the correct battery needed and fitted it no issues and I was back on the road again in no time.
May 4, 2026
It was not the coffee !!
May 13, 2026
Very helpful staff, no nonsense and great service
Had a puncture in my rear tyre of my motorcycle, called protyre exeter and they fit me in within a couple hours. Fantastic team!
May 11, 2026
I went to have a wheel bearing done
I went to have a wheel bearing done. But unfortunately they found other issues. They ordered the parts and got the job done on the same day!.
Would definitely recommend!
May 11, 2026
Good & Prompt Service
Booked in for a new tyre within 24 hours, Work done promptly and finished on time. Friendly and knowledgable staff
May 11, 2026
Staff very friendly
Staff very friendly, 5☆
Service 5☆
Time 5☆
3rd tyre on motorbike in 6 months and they have been 100% first class.
From the phone call to leaving the branch top class service. 100% recommended.
Many thanks,
May 9, 2026
Unprompted review
5 Star service ⭐
Protyre Exeter at Marsh Barton has looked after me and my car for the past 11 years and I can’t praise them highly enough. As a single older woman they have gone out of their way to help and their prices are extremely fair.
Their customer service is brilliant and I throughly recommend them.
Thank you guys!
May 9, 2026
Unprompted review
All ways great service
May 4, 2026
Good communication backed up by…
Good communication backed up by excellent engineering skills.
May 6, 2026
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.