Protyre Autocare - Fareham Russel Place Reviews 

1,447
TrustScore 4.5 out of 5

4.7

Russell Place, Fareham, PO16 7SE Fareham, Hampshire, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Exceptional advice, guidance and service. I wouldn't trust anyone else with my tyres, having been with them for over 20 years.

Company replied

Rated 5 out of 5 stars

I spent some time price checking where I could get my car air con re gassed and not only was Protyre Autocare the cheapest, they also had 25% off. The engineer on the day was really friendly and e... See more

Company replied

Rated 5 out of 5 stars

I had an engine warning light come up on my car's display. I reported it to Protyre and they booked me in for the following day. They diagnosed the problem, ordered a replacement part, fitted it and r... See more

Company replied

Rated 5 out of 5 stars

The staff were pleasant, efficient and very professional. There was no attempt to sell me anything I didn't really need or carry out any work that was unnecessary, quite the opposite (part repaired n... See more

Company replied


Company details

  1. Tire Shop
  2. Brake Shop
  3. Car Battery Store
  4. Car Inspection Station
  5. Car Service
  6. Wheel Alignment Service

Written by the company

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Contact info

  • Russell Place, Fareham, PO16 7SE, Fareham, Hampshire, United Kingdom

  • 01329 220743

4.7

Excellent

TrustScore 4.5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(1,447)

33,750 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars
Protyre Autocare - Fareham Russel Place logo

Reply from Protyre Autocare - Fareham Russel Place

Dear Alan Ginns,

We're happy you think our Fareham Russel Place branch is nice to bring your car to.

We appreciate your positive feedback and your time!

We will look forward to welcoming you again in the future.

Kind regards
Kayliegh
Customer Care - Protyre

Rated 5 out of 5 stars

MOT and service

Drew and the team where great as always

January 5, 2026
Protyre Autocare - Fareham Russel Place logo

Reply from Protyre Autocare - Fareham Russel Place

Dear Mr Stansfield,

We're happy to hear that you had a great experience with our team at our Fareham Russel Place branch.

Thank you for your positive feedback; we appreciate it very much.

We will look forward to welcoming you again in the future.

Kind regards
Kayliegh
Customer Care - Protyre

Rated 5 out of 5 stars

Prompt Service

Headlight problem, sorted very quickly

December 31, 2025
Protyre Autocare - Fareham Russel Place logo

Reply from Protyre Autocare - Fareham Russel Place

Dear Stewart Crowe

We're happy to hear that we sorted the headlight problem quickly for you at our Fareham Russel Place branch.

Thank you for your positive feedback, we appreciate it!

We will look forward to welcoming you again in the future

Kind regards
Kayliegh
Customer Care - Protyre

Rated 5 out of 5 stars

Professional, friendly, good advice and pricing

Professional, friendly , good advice and best prices
Also Luke picked up some other faults I was not aware of - saved a lot of potential pain

December 31, 2025
Protyre Autocare - Fareham Russel Place logo

Reply from Protyre Autocare - Fareham Russel Place

Dear MA Campbell, UK,

We're happy to hear that you found our service professional and friendly and that you received valuable advice at a great price at our Fareham Russel Place branch.

We appreciate you mentioning that previously unnoticed issues were identified, potentially preventing future problems.

We will look forward to welcoming you again in the future.

Kind regards
Kayliegh
Customer Care - Protyre

Rated 5 out of 5 stars

Good service as always

Quick response and turnaround for swapping out a couple of worn tyres. Good value pricing as well

December 29, 2025
Protyre Autocare - Fareham Russel Place logo

Reply from Protyre Autocare - Fareham Russel Place

Hello Customer​,

We would like to thank you for sharing your feedback regarding the service you received at our Fareham branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

You can trust protyre to give good service

I booked the free tyre check as I had a problem with one of my tyres. Good job I did as one of my other tyres had a bulge. The fixed first tyre free and I bought a replacement for the tyre with a bulge, all while I waited. Plus sorted warning light and corrected my clock. Brilliant service as always

December 19, 2025
Rated 5 out of 5 stars

Great Service

Excellent tyres quickly fitted and at a great price. The staff were friendly and attentive and gave a great service all round.

December 16, 2025
Rated 5 out of 5 stars

Diagnostics Check - Engine Tempreture Warning Light

The team at ProTyres Fareham were both accomodating and thorough in investigating an engine tempreture warning light on my wifes Hyundai i10. A full diagnostics and pressure check was conducted to identify the probable cause; which gave her confidence that the problem was not serious and the car could continue to be driven without worry or concern.

December 15, 2025
Rated 5 out of 5 stars
Protyre Autocare - Fareham Russel Place logo

Reply from Protyre Autocare - Fareham Russel Place

Dear John Lindsay

We appreciate your kind words!

We are happy to hear that you found our team helpful and friendly during your visit at our Fareham Russel Place branch.

We will look forward to welcoming you again in the future.

Kind regards
Kayliegh
Customer Care - Protyre

Rated 5 out of 5 stars

Very nice service

Very nice service, great work, good prices.
I recommend the workshop.🙂

December 10, 2025
Protyre Autocare - Fareham Russel Place logo

Reply from Protyre Autocare - Fareham Russel Place

Dear Zoard Tamas Egry,

We appreciate you sharing your positive experience you had with our team at our Fareham Russel Place branch!

We're happy to hear that you found our service and prices to your liking, and that you recommend our workshop.

We will look forward to welcoming you again in the future.

Kind regards
Kayliegh
Customer Care - Protyre

Rated 1 out of 5 stars

Took the car for MOT in July

Took the car for MOT in July, needed two back tyre sensors, after I had left they called to advise I also needed a front, I asked which one as the front were working fine on the way there, also I had a front sensor fitted previously by another garage, so I said I would take it back to them as it was done only a few month ago, anyway, he back tracked a bit said he would call me back, 20 mins later they called saying it was a computer error and both front sensors were working ok! two days later I hear a rattling coming from the back drivers side, took it in, they had a look and said it was the front sensor...I sat in the waiting room and watched them work on my car, they worked at the back of the car not once going anywhere near the front! (maybe they have really long arms!) 4.5 months later the sensor on the rear drivers side stops working!! I took it back in, guy had a look and then came into reception and announced that the sensor on that tyre was not one of theirs and that a new sensor had not been fitted!!!! so paid for work but never got got done.....they then fitted a new sensor (as far as I know) the explanation they gave was that probably when the tyres got changed at some point, they got put back on in different positions....im no mechanic but really, that was what they were going with! doesn't explain how a sensor wasn't fitted! 🤔(raised eyebrow!) I strongly believe from start to finish they tried to have me over because I am a women and they thought I have no Idea! I mean come on,....really!

December 1, 2025
Protyre Autocare - Fareham Russel Place logo

Reply from Protyre Autocare - Fareham Russel Place

Dear Emma Soundy,

Thank you for bringing this to our attention and we are sorry to hear that you have not have a positive experience at our Fareham branch. 

We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you. 

We apologise for any inconvenience that may have been caused.

Kindest regards,
Georgia
Customer Care - Protyre

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look