I’m always extremely happy to use Protyre Fareham. The staff are friendly, extremely helpful and very knowledgeable. Most importantly I feel I can trust their advice and would recommend them 100%.
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
The crew there are always so cheerful and polite. They never assume you don’t know about something when they explain it and don’t ever sound condescending when they do. Always helpful and honest!
Company replied
The staff were pleasant, efficient and very professional. There was no attempt to sell me anything I didn't really need or carry out any work that was unnecessary, quite the opposite (part repaired n... See more
Company replied
A fast professional service ,from the moment I entered. No salesman trying to sell me what I didn’t need just ,an efficient accurate accessment of my needs
Company replied
Company details
About Protyre Autocare - Fareham Russel Place
Written by the company
Written by the company
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Contact info
Russell Place, Fareham, PO16 7SE, Fareham, Hampshire, United Kingdom
- 01329 220743
4.7
Excellent
1K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Always a pleasure to work with these…
Always a pleasure to work with these guys,professional and courteous
July 10, 2026
Reply from Protyre Autocare - Fareham Russel Place
Hello,
Thank you very much for leaving us this 5-star review. We always strive to ensure our customer service is the best it can be, and we are delighted to hear you are happy with the service you received. We appreciate your business and hope to see you again. .
Best regards,
Eddie
Customer Care - Protyre
Reply from Protyre Autocare - Fareham Russel Place
Hello Gary,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Fareham branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
A fast professional service ,from the…
A fast professional service ,from the moment I entered. No salesman trying to sell me what I didn’t need just ,an efficient accurate accessment of my needs
July 27, 2026
Reply from Protyre Autocare - Fareham Russel Place
Hello Scott,
We would like to thank you for sharing your feedback regarding the service you received at our Fareham branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
100% recommendation
I’m always extremely happy to use Protyre Fareham. The staff are friendly, extremely helpful and very knowledgeable. Most importantly I feel I can trust their advice and would recommend them 100%.
July 24, 2026
Reply from Protyre Autocare - Fareham Russel Place
Hello Gerry,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Fareham branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
A/C recharged with Gas from the Protyre…
Positive customers support from responsive customers support manager. Thanks
July 18, 2026
Reply from Protyre Autocare - Fareham Russel Place
Dear Plamen Marinov,
Thank you for bringing this to our attention.
We can confirm that this has been raised with the management team. They will investigate this with the centre and will be in touch as soon as possible to discuss this further with you.
Best regards,
Eddie
Customer Care - Protyre
Quick
Quick, easy , efficient. Squeezed me in at moments notice after I forgot my mot had expired. Didn’t try to sell me anything I didn’t need. Will go back there.
July 22, 2026
Reply from Protyre Autocare - Fareham Russel Place
Hello Haddon,
We would like to thank you for sharing your feedback regarding the service you received at our Fareham branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
The crew there are always so cheerful…
The crew there are always so cheerful and polite. They never assume you don’t know about something when they explain it and don’t ever sound condescending when they do. Always helpful and honest!
July 13, 2026
Reply from Protyre Autocare - Fareham Russel Place
Hello Samantha,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Fareham branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
thanks very much
July 22, 2026
Reply from Protyre Autocare - Fareham Russel Place
Hello Wojtas,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Fareham branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Protyre Fareham - always super helpful.
Protyre Fareham are always super helpful and give me confidence in the service they provide.
July 22, 2026
Reply from Protyre Autocare - Fareham Russel Place
Hello Jane,
We would like to thank you for sharing your feedback regarding the service you received at our Fareham branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Great service in topping up my A / C system
Booked a time slot over the web, turned up for the hour ac service and received highly professional & courteous help from check-in to check out. Highly recommended.
July 22, 2026
Reply from Protyre Autocare - Fareham Russel Place
Hello Michael,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Fareham branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Kept waiting 4 hours for a service and…
Kept waiting 4 hours for a service and had to pro actively ask for updates instead of the information being offered. Staff more worried about chatting amongst themselves. Never again.
July 22, 2026
Reply from Protyre Autocare - Fareham Russel Place
Dear Mr Robinson,
Thank you for bringing this to our attention. We are sorry to hear that you are unhappy with your recent experience.
We can confirm that your concerns have been raised. A manager will investigate into this matter and will be in touch as soon as possible to discuss further with you.
We apologise for any inconvenience that may have been caused.
Kindest regards,
Georgia
Customer Care - Protyre
Great service as usual from Protyre
Great service as usual from Protyre. Good price for my Goodyear tyres via their current promotion. Many thanks!
July 20, 2026
Reply from Protyre Autocare - Fareham Russel Place
Hello Mr Holt,
We would like to thank you for sharing your feedback regarding the service you received at our Fareham branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
All round good team
Prompt attention, cheerful, polite, thorough and detailed in the explanation of the job's findings.
July 16, 2026
Reply from Protyre Autocare - Fareham Russel Place
Hello Ian,
We would like to thank you for sharing your feedback regarding the service you received at our Fareham branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Jason is very knowledgeable on the best tyres for my vehicle.
As soon as i walked in, they were very professional and polite. The service was amazing. I was informed that i needed two front tyres. And they arranged for my tyres to be fitted the day and time that suited myself. And explained the best tyres that would benefit my vehicle. I would recommend. Thanks.
July 13, 2026
Reply from Protyre Autocare - Fareham Russel Place
Hello Darren,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Fareham branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Excellent service will return as and…
Excellent service will return as and when thank you
July 17, 2026
Reply from Protyre Autocare - Fareham Russel Place
Hello George,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Fareham branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
very friendly staff,aircon in the…
very friendly staff,aircon in the waiting room,fitter was 1st class,tyres good price .
July 15, 2026
Reply from Protyre Autocare - Fareham Russel Place
Hello Michael,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Fareham branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Good customer service throughout.
July 11, 2026
Reply from Protyre Autocare - Fareham Russel Place
Hello Patrick,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Fareham branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Always so helpful
Always so helpful. Fab service every time. Had a lot of problems with tyres recently (pot hole, screw etc) driven car straight to garage and helped me instantly. Wouldn’t go anywhere else.
July 15, 2026
Reply from Protyre Autocare - Fareham Russel Place
Hello Customer,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Fareham branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
My Tyres…
I was shown the problem with my Tyres that I had and I was also given a price for the replacement like for like I was also given a price of a very suitable matched like for like very knowledgeable manager and would recommend Pro ties
July 13, 2026
When I forgot my MOT appointment they…
When I forgot my MOT appointment they phoned me up and offered another appointment later that day. Great service, thanks guys.
July 9, 2026
Reply from Protyre Autocare - Fareham Russel Place
Hello Paul,
We would like to thank you for sharing your feedback regarding the service you received at our Fareham branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.