Protyre Autocare - Fareham Russel Place Reviews 

1,444
TrustScore 4.5 out of 5

4.7

Russell Place, Fareham, PO16 7SE Fareham, Hampshire, GB


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Rated 5 out of 5 stars

I spent some time price checking where I could get my car air con re gassed and not only was Protyre Autocare the cheapest, they also had 25% off. The engineer on the day was really friendly and e... See more

Company replied

Rated 5 out of 5 stars

Excellent service provided at a very good price two tyres and free wheel alignment check all within 45 mins well recommended

Company replied

Rated 5 out of 5 stars

I had an engine warning light come up on my car's display. I reported it to Protyre and they booked me in for the following day. They diagnosed the problem, ordered a replacement part, fitted it and r... See more

Company replied

Rated 5 out of 5 stars

The staff were pleasant, efficient and very professional. There was no attempt to sell me anything I didn't really need or carry out any work that was unnecessary, quite the opposite (part repaired n... See more

Company replied


Company details

  1. Tire Shop
  2. Brake Shop
  3. Car Battery Store
  4. Car Inspection Station
  5. Car Service
  6. Wheel Alignment Service

Written by the company

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Contact info

  • Russell Place, Fareham, PO16 7SE, Fareham, Hampshire, United Kingdom

  • 01329 220743

4.7

Excellent

TrustScore 4.5 out of 5

1K reviews

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4.7

All reviews

(1,444)

33,340 reviews in the last 12 months

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Rated 5 out of 5 stars

Easy to book MOT online

Easy to book MOT online - competitive price, and carried out efficiently on arrival. Friendly, informative and helpful staff.

June 26, 2026
Protyre Autocare - Fareham Russel Place logo

Reply from Protyre Autocare - Fareham Russel Place

Hello Pete​,

We would like to thank you for sharing your feedback regarding the service you received at our Fareham branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Honest and helpful

Honest and helpful

June 26, 2026
Protyre Autocare - Fareham Russel Place logo

Reply from Protyre Autocare - Fareham Russel Place

Hello Kent,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Fareham branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Staff were very helpful

Staff were very helpful, gave good advice and did good work

June 24, 2026
Protyre Autocare - Fareham Russel Place logo

Reply from Protyre Autocare - Fareham Russel Place

Hello Customer,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Fareham branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Front wheel alignment - which escalated!

Took the car for a wheel alignment following replacement of front lower suspension arms for an MOT. Protyre technician advised that an outer CV boot was split and a track rod end cover was split - my suspicion is at least one of those happened during the MOT repair 13 days earlier.
I agreed the Protyre repair quote and the work was done the same day. Using the car after collection I could see the steering wheel wasn't centered and the car tracked slightly left.
I returned to Protyre to have the alignment checked and a technician said he couldn't correct the issue as the track rod was seized and it had a split in the cover. After some investigation (fortunately Protyre take photos of vehicle faults identified) it was established that the track rod end they originally identified as needing replacement and which I paid for wasn't replaced - instead another part had been changed.
The Manager (Drew) arranged for the track rod to be replaced with no further labour charges (I also asked for the opposite track rod end to be done and very fairly didn't charge labour for that either).
Whilst it took 3 visits to get the tracking done in the end, I feel the mistake was dealt with quickly and fairly - thank you.

June 24, 2026
Protyre Autocare - Fareham Russel Place logo

Reply from Protyre Autocare - Fareham Russel Place

Hello Clive,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Fareham branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Great price for MOT

Great price for MOT, replaced my bulbs at no extra cost and retested on the spot, would recommend, friendly staff as well.

June 22, 2026
Protyre Autocare - Fareham Russel Place logo

Reply from Protyre Autocare - Fareham Russel Place

Hello Charles​,

We would like to thank you for sharing your feedback regarding the service you received at our Fareham branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Excellent service

Excellent service

June 22, 2026
Protyre Autocare - Fareham Russel Place logo

Reply from Protyre Autocare - Fareham Russel Place

Hello Brian,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Fareham branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Great guys all very helpful I go there…

Great guys all very helpful I go there every time and need advise ,and always for my M O T and service on the car .

June 19, 2026
Protyre Autocare - Fareham Russel Place logo

Reply from Protyre Autocare - Fareham Russel Place

Hello Julie,

Thank you for sharing your positive feedback! We are delighted to hear that our in centre team consistently provides helpful advice and excellent service for your MOT and car servicing needs. We appreciate your continued trust.

Best regards,
Eddie
Customer Care - Protyre

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service, kept regularly informed on what was happening with my vehicle.
Completed when promised with minimum inconvenience.
Big thank you to Jason, Drew and the team at Protyre Autocare.
Highly recommend

June 15, 2026
Unprompted review
Protyre Autocare - Fareham Russel Place logo

Reply from Protyre Autocare - Fareham Russel Place

Hello Jason,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Fareham branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Service and MOT.

All work done and kept informed. Price paid was price quoted.

June 15, 2026
Protyre Autocare - Fareham Russel Place logo

Reply from Protyre Autocare - Fareham Russel Place

Hello Colin,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Fareham branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Always go there to get new types as…

Always go there to get new types as required and now for my m,o,t good service and don’t feel pressured to have work done, thanks

November 3, 2025
Protyre Autocare - Fareham Russel Place logo

Reply from Protyre Autocare - Fareham Russel Place

Hello Alan,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Fareham branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Excellent service as always at a…

Excellent service as always at a competitive price point

June 15, 2026
Protyre Autocare - Fareham Russel Place logo

Reply from Protyre Autocare - Fareham Russel Place

Hello Nigel,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Fareham branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Staff very helpful and friendly

Staff very helpful and friendly, efficient service and good prices.

June 12, 2026
Protyre Autocare - Fareham Russel Place logo

Reply from Protyre Autocare - Fareham Russel Place

Hello Jill​,

We would like to thank you for sharing your feedback regarding the service you received at our Fareham branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Great service

Great service, nice front of house staff and my car was ready on time. Will definitely be returning to Pro Tyre Fareham ⭐️⭐️⭐️⭐️⭐️

June 1, 2026
Protyre Autocare - Fareham Russel Place logo

Reply from Protyre Autocare - Fareham Russel Place

Hello Jacqueline​,

We would like to thank you for sharing your feedback regarding the service you received at our Fareham branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Excellent service

Great service, thanks

June 8, 2026
Protyre Autocare - Fareham Russel Place logo

Reply from Protyre Autocare - Fareham Russel Place

Hello Customer,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Fareham branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

customer service.

Impressed with customer service.

June 8, 2026
Protyre Autocare - Fareham Russel Place logo

Reply from Protyre Autocare - Fareham Russel Place

Hello Bryan,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Fareham branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

MOT quick and they fixed a minor…

MOT quick and they fixed a minor failure quickly

June 5, 2026
Protyre Autocare - Fareham Russel Place logo

Reply from Protyre Autocare - Fareham Russel Place

Hello Mr Anderson,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Fareham branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Great selection of tyres at the size I…

Great selection of tyres at the size I needed. Very quick service. Staff were all very nice. If need tyres I will definitely check them out again.

June 3, 2026
Protyre Autocare - Fareham Russel Place logo

Reply from Protyre Autocare - Fareham Russel Place

Hello Abel​,

We would like to thank you for sharing your feedback regarding the service you received at our Fareham branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Helpful

Helpful, professional guys and I think trustworthy as well. Only slight negative are that they are almost impossible to get in contact with on the phone! Testament to their popularity and thoroughness I guess!
Andy

June 3, 2026

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