I spent some time price checking where I could get my car air con re gassed and not only was Protyre Autocare the cheapest, they also had 25% off. The engineer on the day was really friendly and e... See more
Company replied
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I spent some time price checking where I could get my car air con re gassed and not only was Protyre Autocare the cheapest, they also had 25% off. The engineer on the day was really friendly and e... See more
Company replied
Excellent service provided at a very good price two tyres and free wheel alignment check all within 45 mins well recommended
Company replied
I had an engine warning light come up on my car's display. I reported it to Protyre and they booked me in for the following day. They diagnosed the problem, ordered a replacement part, fitted it and r... See more
Company replied
The staff were pleasant, efficient and very professional. There was no attempt to sell me anything I didn't really need or carry out any work that was unnecessary, quite the opposite (part repaired n... See more
Company replied
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Russell Place, Fareham, PO16 7SE, Fareham, Hampshire, United Kingdom
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Easy to book MOT online - competitive price, and carried out efficiently on arrival. Friendly, informative and helpful staff.

Reply from Protyre Autocare - Fareham Russel Place

Reply from Protyre Autocare - Fareham Russel Place

Reply from Protyre Autocare - Fareham Russel Place
Took the car for a wheel alignment following replacement of front lower suspension arms for an MOT. Protyre technician advised that an outer CV boot was split and a track rod end cover was split - my suspicion is at least one of those happened during the MOT repair 13 days earlier.
I agreed the Protyre repair quote and the work was done the same day. Using the car after collection I could see the steering wheel wasn't centered and the car tracked slightly left.
I returned to Protyre to have the alignment checked and a technician said he couldn't correct the issue as the track rod was seized and it had a split in the cover. After some investigation (fortunately Protyre take photos of vehicle faults identified) it was established that the track rod end they originally identified as needing replacement and which I paid for wasn't replaced - instead another part had been changed.
The Manager (Drew) arranged for the track rod to be replaced with no further labour charges (I also asked for the opposite track rod end to be done and very fairly didn't charge labour for that either).
Whilst it took 3 visits to get the tracking done in the end, I feel the mistake was dealt with quickly and fairly - thank you.

Reply from Protyre Autocare - Fareham Russel Place
Great price for MOT, replaced my bulbs at no extra cost and retested on the spot, would recommend, friendly staff as well.

Reply from Protyre Autocare - Fareham Russel Place
Great guys all very helpful I go there every time and need advise ,and always for my M O T and service on the car .

Reply from Protyre Autocare - Fareham Russel Place
Excellent customer service, kept regularly informed on what was happening with my vehicle.
Completed when promised with minimum inconvenience.
Big thank you to Jason, Drew and the team at Protyre Autocare.
Highly recommend

Reply from Protyre Autocare - Fareham Russel Place

Reply from Protyre Autocare - Fareham Russel Place
Always go there to get new types as required and now for my m,o,t good service and don’t feel pressured to have work done, thanks

Reply from Protyre Autocare - Fareham Russel Place
Excellent service as always at a competitive price point

Reply from Protyre Autocare - Fareham Russel Place
Staff very helpful and friendly, efficient service and good prices.

Reply from Protyre Autocare - Fareham Russel Place
Great service, nice front of house staff and my car was ready on time. Will definitely be returning to Pro Tyre Fareham ⭐️⭐️⭐️⭐️⭐️

Reply from Protyre Autocare - Fareham Russel Place

Reply from Protyre Autocare - Fareham Russel Place

Reply from Protyre Autocare - Fareham Russel Place

Reply from Protyre Autocare - Fareham Russel Place
Great selection of tyres at the size I needed. Very quick service. Staff were all very nice. If need tyres I will definitely check them out again.

Reply from Protyre Autocare - Fareham Russel Place
Helpful, professional guys and I think trustworthy as well. Only slight negative are that they are almost impossible to get in contact with on the phone! Testament to their popularity and thoroughness I guess!
Andy
Excellent customer service. Staff are very polite and provides information about the work that’s been done.
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