Protyre Autocare - Faringdon Reviews 

923
TrustScore 5 out of 5

4.8

31 Park Road, Faringdon, SN7 7BP Faringdon, Oxfordshire, GB


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Rated 5 out of 5 stars

The booking process online was very easy. The staff at Protyre were friendly and professional. I felt confident that the work would be done well and as advertised. Price-wise, they were very competi... See more

Company replied

Rated 5 out of 5 stars

I have been using Protyre Faringdon for approx 10years. The staff are friendly and happy to help when they can. I feel as an older alone lady that the staff always are honest and give me good advice... See more

Company replied

Rated 5 out of 5 stars

Once again, Gavin and Bert were great. Always pleasant to deal with, especially if anything needs explaining - I never get treated as a nuisance, no matter how daft the question. Because of their won... See more

Company replied

Rated 5 out of 5 stars

Staff very welcoming and honest. I asked them to check all 4 tyres and they confirmed only one required a replacement. A good selection of tyres available at reasonable prices.

Company replied


Company details

  1. Tire Shop
  2. Brake Shop
  3. Car Battery Store
  4. Car Inspection Station
  5. Car Service
  6. Wheel Alignment Service

Written by the company

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Contact info

  • 31 Park Road, Faringdon, SN7 7BP, Faringdon, Oxfordshire, United Kingdom

  • 01367 240634

4.8

Excellent

TrustScore 5 out of 5

923 reviews

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4.8

All reviews

(923)

33,455 reviews in the last 12 months

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Rated 5 out of 5 stars

Great service

Great service, fast and efficient, always friendly and explain any work needed prior to the work taking place. Will always offer different budget options too

November 14, 2025
Protyre Autocare - Faringdon logo

Reply from Protyre Autocare - Faringdon

Hello Emma,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Faringdon branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 2 out of 5 stars

Disappointed

I booked a 9.30 slot to have two tyres fitted. I arrived about ten minutes before, to be told that there were several people in the queue ahead of me. I was asked whether I was busy and could come back - or I could wait and it might be about 12.00 before I could be seen. There was no apology; no recognition that I had booked a time and had arranged my day round it.
I ended up going back at 3 and my tyres were fitted.
I’m so disappointed. I’ve had good service before but based on this latest experience, would not choose to use my local Pro-tyre again.

November 12, 2025
Protyre Autocare - Faringdon logo

Reply from Protyre Autocare - Faringdon

Dear Claire ,


Thank you for contacting Protyre. We are sorry to hear that your recent visit to our  Faringdon branch has not been a positive one for you on this occasion.

We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Area Manager and they will be in touch as soon as they can to discuss this further.

We apologise for any inconvenience caused.

Kind regards,
Kayleigh
Customer Care - Protyre

Rated 5 out of 5 stars

Great service as always

Quick, fast and polite service
Recommend the garage in Faringdon Oxon

October 31, 2025
Protyre Autocare - Faringdon logo

Reply from Protyre Autocare - Faringdon

Hello Neal,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Faringdon branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Protyre Faringdon

The staff at Protyre Faringdon are second to none they bend over backwards to help you and are very reasonably priced for the work they do
My daughter is in there quite regularly and they are always friendly and ‘sorts out’ her problems efficiently and quickly

October 27, 2025
Protyre Autocare - Faringdon logo

Reply from Protyre Autocare - Faringdon

Hello Christopher,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Faringdon branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

👍great service👍

👍great service

October 27, 2025
Protyre Autocare - Faringdon logo

Reply from Protyre Autocare - Faringdon

Hello Mr Foster,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Faringdon branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Quality workmanship ,great friendly…

Quality workmanship ,great friendly staff ,especially Gavin!
Would highly recommend

October 24, 2025
Protyre Autocare - Faringdon logo

Reply from Protyre Autocare - Faringdon

Hello Mr Simon,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Faringdon branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars
Protyre Autocare - Faringdon logo

Reply from Protyre Autocare - Faringdon

Hello Customer,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Faringdon branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 3 out of 5 stars

Average

Average, nothing outstanding, nothing seriously bad. Price similar to other local garages everything considered. Booking on line has technology issues, had to phone to get what I wanted which should not have been an issue.
One of two local garages I would use when needed, neither are perfect so a satisfactory 3 stars for either of them.

October 21, 2025
Protyre Autocare - Faringdon logo

Reply from Protyre Autocare - Faringdon

Dear Richard ,

Thank you for sharing your experience . We are sorry to hear that your recent visit to our Faringdon  branch has not been a positive one for you on this occasion.

We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Area Manager and they will be in touch as soon as they can to discuss this further.

We apologise for any inconvenience caused.

Kind regards,
Kayleigh
Customer Care - Protyre

Rated 5 out of 5 stars

Great staff

Great job done, the tech who did it should get a payrise, excellent attention to detail

October 20, 2025
Protyre Autocare - Faringdon logo

Reply from Protyre Autocare - Faringdon

Dear Terry Manson

We appreciate you sharing your feedback regarding the service you received at our Faringdon branch.

We're so glad to hear that you were impressed with the work and attention to detail.

We will look forward to welcoming you again in the future.

Kind regards
Kayliegh
Customer care- Protyre

Rated 5 out of 5 stars

Very pleasant experience

Very pleasant experience. Polite, friendly and did the job within the time stated.
We will be using their services in the future.

October 15, 2025
Protyre Autocare - Faringdon logo

Reply from Protyre Autocare - Faringdon

Hello Keith​,

We would like to thank you for sharing your feedback regarding the service you received at our Faringdon branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Fantastic service from Gavin again

Fantastic service from Gavin again. Thank you Gavin.

October 9, 2025
Protyre Autocare - Faringdon logo

Reply from Protyre Autocare - Faringdon

Hello Alan,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Faringdon branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Expert Customer Care

Really helpful and friendly and diagnosed my issue quickly and equally quick fix. Delighted with the fantastic workmanship. I always use Protyre Faringdon if possible as I trust them completely, transparent pricing and they are all fantastic and very skillful and experienced.

October 6, 2025

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