Protyre Autocare - Faringdon Reviews 

923
TrustScore 5 out of 5

4.8

31 Park Road, Faringdon, SN7 7BP Faringdon, Oxfordshire, GB


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Rated 5 out of 5 stars

The booking process online was very easy. The staff at Protyre were friendly and professional. I felt confident that the work would be done well and as advertised. Price-wise, they were very competi... See more

Company replied

Rated 5 out of 5 stars

I have been using Protyre Faringdon for approx 10years. The staff are friendly and happy to help when they can. I feel as an older alone lady that the staff always are honest and give me good advice... See more

Company replied

Rated 5 out of 5 stars

Once again, Gavin and Bert were great. Always pleasant to deal with, especially if anything needs explaining - I never get treated as a nuisance, no matter how daft the question. Because of their won... See more

Company replied

Rated 5 out of 5 stars

Staff very welcoming and honest. I asked them to check all 4 tyres and they confirmed only one required a replacement. A good selection of tyres available at reasonable prices.

Company replied


Company details

  1. Tire Shop
  2. Brake Shop
  3. Car Battery Store
  4. Car Inspection Station
  5. Car Service
  6. Wheel Alignment Service

Written by the company

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Contact info

  • 31 Park Road, Faringdon, SN7 7BP, Faringdon, Oxfordshire, United Kingdom

  • 01367 240634

4.8

Excellent

TrustScore 5 out of 5

923 reviews

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4.8

All reviews

(923)

33,465 reviews in the last 12 months

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Rated 5 out of 5 stars

Outstanding customer service!!

Outstanding customer service!!
Whilst on route to Milton Keynes from Somerset, I had a puncture. Fortunately for me I was not too far from the Farringdon branch of Protyre. It was 6:30 in the morning so I waited outside the branch waiting for it to open. 30 minutes before it was due to open, a member of staff was spotted and I explained my situation. Without hesitation he understood my predicament and said he would do what he could to sort the tyre. This is exactly what they did and 15 minutes after the branch opened officially, I was on my way to my meeting in MK.
Can’t thank the team at Farringdon enough. Brilliant service with one very happy customer!

October 2, 2025
Unprompted review
Rated 5 out of 5 stars

Great service

Took care, refunded me the air con part of the service because they could not fix it. All v professional.

September 29, 2025
Protyre Autocare - Faringdon logo

Reply from Protyre Autocare - Faringdon

Dear Helen Lofthouse,

We appreciate you taking the time to share your feedback.

We're glad the service was professional and that we could refund the air con portion.

Thank you!

We will look forward to welcoming you again at our Faringdon branch in the future

Kind regards
Kayliegh
Customer Care - Protyre

Rated 5 out of 5 stars

MOT was carried out in time with nil…

MOT was carried out in time with nil issues and the team were very helpful

September 26, 2025
Protyre Autocare - Faringdon logo

Reply from Protyre Autocare - Faringdon

Hello Neil​,

We would like to thank you for sharing your feedback regarding the service you received at our Faringdon branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Easy to use site to purchase tyres & book a fitting & great se

It was easy to find details of what tyre size my car was on the Protyre Site & purchase the tyres & book a fitting. The fitting was done at the correct time & didn't take long. The alignment check was discussed & the results explained to me.

September 22, 2025
Protyre Autocare - Faringdon logo

Reply from Protyre Autocare - Faringdon

Dear Katrina Warren

We're happy to hear that you found our website helpful and the fitting process efficient at our Faringdon branch.

It's great to know the alignment check explanation was clear. Thank you for your positive feedback!

We will look forward to welcoming you again in the future
Kind regards
Kayliegh
Customer Care - Protyre

Rated 5 out of 5 stars

a good experience

My first visit. Friendly, efficient staff. I was confident I was getting a good deal. My main reason for being there was tyre purchase, but on asking about replacing dud sidelights the job (tricky on my car) was done with minimal fuss at a reasonable price

September 19, 2025
Rated 5 out of 5 stars

Wheel Alignment

I popped into the office to make the booking in person; it was a quick and easy process.
On the day, I arrived and checked in the car. I waited whilst the work was being done. The technician showed me the initial results and described the needed adjustments. At the end the final results were shown to me and the paymen5 was made.
The service and information provided were very good.

September 8, 2025
Protyre Autocare - Faringdon logo

Reply from Protyre Autocare - Faringdon

Hello Mr Wake,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Faringdon branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Great value great service

I booked to have two tyres fitted and arrived on time. The staff took the car immediately and said they’d be half an hour. I went for a walk and got a little shopping. By the time I got back they were nearly finished. I sat for five minutes in a clean well laid out customer waiting room and in no time they were done and put my car back onto the forecourt and gave me the keys.
Staff were friendly and polite and I got a good price on the tyres too.
This branch is so easy to get to and park.
Will definitely go back.

August 13, 2025
Protyre Autocare - Faringdon logo

Reply from Protyre Autocare - Faringdon

Dear Phil Turner
We're happy to hear that you had a positive experience with your recent tire fitting at our Farringdon branch.
It's great to know our team was friendly and efficient, and that you found our location convenient.
Thank you for your feedback; we appreciate your recommendation and we will look forward to welcoming you again in the future.

Kind regards
Kayliegh
Customer care

Rated 5 out of 5 stars

Use Protyre

Nice friendly honest staff. Prices relatively cheaper than independent garages and service delivery is good too. Highly recommend using this garage.

August 4, 2025
Unprompted review
Rated 5 out of 5 stars

Gav is very professional and trustworthy

I used Protyre Faringdon to MOT my car. I’ve used them previously on my son’s vehicle for both MOT and maintenance. Gav, the assistant manager, is always friendly, polite and professional. I wouldn’t hesitate to recommend him or take my car to him in the future. Always happy to know he’s conducting the MOT or rectification work.

August 4, 2025
Protyre Autocare - Faringdon logo

Reply from Protyre Autocare - Faringdon

Hello Sven,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Faringdon branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care - Protyre

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